|By Business Wire||
|June 26, 2014 04:00 AM EDT||
Getronics, the global ICT services group, today announced a five-year deal to transition and transform how Unipart Automotive, the UK’s largest independent supplier of car parts and workshop consumables, consume and provision IT services in the Getronics cloud.
Getronics is partnering with Unipart Automotive to implement Workspace as a Service to 2,000 users across 170 sites throughout the UK, making business critical business applications accessible from multiple employee devices as they move to a BYOD environment. As part of the deal, Getronics is migrating four of the company’s data centres into the Getronics cloud and replacing legacy desktops with a thin client environment. This is fully supported by the Getronics service desk.
In 2011, Unipart Automotive was acquired by PEC from Unipart Group, which saw H2 Equity Partners take a major stake in the business as part of a major turnaround strategy for the company. In line with this change, Unipart Automotive required a fresh IT strategy that would deliver a flexible, future-proof platform for growth, whilst driving business efficiencies including a 20 per cent target reduction in annual IT spend.
Getronics worked closely with Unipart Automotive to make recommendations on how to address the immediate requirements of the new board’s short timeframe. Getronics successfully won the contract due to its understanding of how best to shape and deliver an IT strategy that achieved business transformation through the adoption of new technologies.
Dominic Ruscillo, CIO at Unipart Automotive, comments: “The holy grail for any CIO is to drive competitive advantage through technology. Unipart Automotive’s vision is for technology to become an enabler for profitable business growth.
Getronics developed a roadmap that demonstrated how to embrace both emerging and standard technologies to deliver against our objectives and ensure we keep evolving. This not only encompassed the rapid change we needed to undertake following the separation from Unipart Group but beyond as we prepare for growth.
The commercial flexibility of the contract was imperative to us because of the dynamic journey that we, our end users and customers are on, let alone the pace of technology change. This gave me great confidence that we had found a partner that would not lead us down a technology cul de sac but instead keep us innovating.
In six months, Getronics quickly got under the skin of our organisation, helping us to streamline our IT operations, improve productivity and the service we deliver to our customers. We were impressed by the calibre of Getronics, their in depth understanding of our business, our objectives, as well as their agility.
In terms of quick wins, the initial savings we’re on track to achieve, both in terms of employee productivity and IT spend, are around £1M, already in line with our targeted 20% savings.
Standardising our systems has driven increased customer satisfaction and improved end-user experience. We have introduced new devices, systems and services that facilitate flexible working practices.
As an example, we have deployed a new portal for our end users to access our EDI system, with revised business approval processes. This has successfully combined an existing process on to a new, user friendly technology platform. Scenarios such as this improve working practices, drives efficiencies and are an enabler for positive business growth.”
Next on the agenda for Unipart Automotive and Getronics is a comprehensive Unified Comms programme which comprises a VOIP solution to improve customer experience and optimise sales potential, whilst future-proofing for the creation of virtual call centres longer-term. Also in the plan is the deployment of Microsoft Lync to improve inter-branch communication and collaboration.
Unipart Automotive’s digital strategy is also under review, with a new website launched that will support advanced cataloguing, ecommerce, and mobile apps to drive improved sales performance.
Last but not least, is a Managed Print Services deal to roll out a Samsung print estate to automate the order-to-delivery process, in a project targeted to generate £100K savings on consumables alone. This project will form the basis of a wider Business Process re-engineering project to improve Unipart Automotive’s critical business applications environment, the purpose of which is to deliver a better service to customers.
Mark Cook, Group CEO of Getronics, says, “Helping clients move through M&A activity smoothly is very familiar territory for Getronics. Having not only helped numerous clients as they’ve been part of corporate carve outs, or mergers with new organisations, but also having gone through this ourselves, we understand the pressures and priorities involved in executing this activity well.
Investing time in getting to know Unipart’s business was a critical factor in being able to deliver an IT strategy that will stand the company in good stead for future growth and employee productivity. We are proud to partner alongside Unipart Automotive as they enter this exciting new chapter of growth.”
About Unipart Automotive
Unipart Automotive, including its garage equipment arm Garage Equipment Services (GES), is the UK’s largest independent supplier of car parts, workshop consumables and garage equipment to the aftermarket.
Unipart Automotive has a nationwide network 200 branches trading under the Unipart Automotive, Partco Autoparts, and Express Factors brands. This extensive branch network allows clients, who include Kwik-Fit, Nationwide Auto Centres, National Tyres and the AA as well as independent garages, to receive a service level of delivery within 30 minutes across 30,000 lines. Unipart Automotive has a one million square foot distribution centre that stores around 1.7 million parts and dispatches 20 trailers of Unipart Automotive products each day.
Unipart Automotive also directly supports over 700 independent, owner-operated garages through its Unipart Car Care Centre programme. Each Car Care Centre trades under the owner’s name but benefits from business and marketing support and from Unipart’s UK-leading parts service.
The Getronics family is an ICT Services group consisting of the Getronics and Connectis brands and is owned by the AURELIUS Group, a holding company headquartered in Munich, Germany. With an extensive history that extends over 125 years, the Getronics family has approximately 4,000 employees in 13 countries across Europe, Asia Pacific & Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets. This includes Workspace, Applications, Communication, Data Centre, Cloud, Consulting, Product and Managed Services.
Getronics is the lead in the Getronics Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity. According to independent research by Ovum in September 2012, the alliance collectively manages 7.4M client end-user devices, positioning it within the top 3 players in the world.
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Feb. 27, 2017 11:00 PM EST Reads: 9,151
Ayehu provides IT Process Automation & Orchestration solutions for IT and Security professionals to identify and resolve critical incidents and enable rapid containment, eradication, and recovery from cyber security breaches. Ayehu provides customers greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently, support thousands of IT processes across the globe. The company has offices in New York, California, and Isr...
Feb. 27, 2017 10:45 PM EST Reads: 760
Tintri VM-aware storage is the simplest for virtualized applications and cloud. Organizations including GE, Toyota, United Healthcare, NASA and 6 of the Fortune 15 have said "No to LUNs." With Tintri they manage only virtual machines, in a fraction of the footprint and at far lower cost than conventional storage. Tintri offers the choice of all-flash or hybrid-flash platform, converged or stand-alone structure and any hypervisor. Rather than obsess with storage, leaders focus on the business app...
Feb. 27, 2017 10:15 PM EST Reads: 627
Addteq is one of the top 10 Platinum Atlassian Experts who specialize in DevOps, custom and continuous integration, automation, plugin development, and consulting for midsize and global firms. Addteq firmly believes that automation is essential for successful software releases. Addteq centers its products and services around this fundamentally unique approach to delivering complete software release management solutions. With a combination of Addteq's services and our extensive list of partners,...
Feb. 27, 2017 10:00 PM EST Reads: 1,290
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and sh...
Feb. 27, 2017 09:15 PM EST Reads: 4,168
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Feb. 27, 2017 08:30 PM EST Reads: 849
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it m...
Feb. 27, 2017 08:00 PM EST Reads: 7,957
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.
Feb. 27, 2017 07:45 PM EST Reads: 1,617
WebRTC is about the data channel as much as about video and audio conferencing. However, basically all commercial WebRTC applications have been built with a focus on audio and video. The handling of “data” has been limited to text chat and file download – all other data sharing seems to end with screensharing. What is holding back a more intensive use of peer-to-peer data? In her session at @ThingsExpo, Dr Silvia Pfeiffer, WebRTC Applications Team Lead at National ICT Australia, looked at differ...
Feb. 27, 2017 07:45 PM EST Reads: 7,373
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
Feb. 27, 2017 07:30 PM EST Reads: 2,260
SYS-CON Events announced today that IoT Now has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
Feb. 27, 2017 07:15 PM EST Reads: 1,980
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
Feb. 27, 2017 07:00 PM EST Reads: 2,602
SYS-CON Events announced today that WineSOFT will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Based in Seoul and Irvine, WineSOFT is an innovative software house focusing on internet infrastructure solutions. The venture started as a bootstrap start-up in 2010 by focusing on making the internet faster and more powerful. WineSOFT’s knowledge is based on the expertise of TCP/IP, VPN, SSL, peer-to-peer, mob...
Feb. 27, 2017 07:00 PM EST Reads: 2,208
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain.
Feb. 27, 2017 06:45 PM EST Reads: 2,258
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
Feb. 27, 2017 06:30 PM EST Reads: 2,139