|By Business Wire||
|June 26, 2014 04:00 AM EDT||
Getronics, the global ICT services group, today announced a five-year deal to transition and transform how Unipart Automotive, the UK’s largest independent supplier of car parts and workshop consumables, consume and provision IT services in the Getronics cloud.
Getronics is partnering with Unipart Automotive to implement Workspace as a Service to 2,000 users across 170 sites throughout the UK, making business critical business applications accessible from multiple employee devices as they move to a BYOD environment. As part of the deal, Getronics is migrating four of the company’s data centres into the Getronics cloud and replacing legacy desktops with a thin client environment. This is fully supported by the Getronics service desk.
In 2011, Unipart Automotive was acquired by PEC from Unipart Group, which saw H2 Equity Partners take a major stake in the business as part of a major turnaround strategy for the company. In line with this change, Unipart Automotive required a fresh IT strategy that would deliver a flexible, future-proof platform for growth, whilst driving business efficiencies including a 20 per cent target reduction in annual IT spend.
Getronics worked closely with Unipart Automotive to make recommendations on how to address the immediate requirements of the new board’s short timeframe. Getronics successfully won the contract due to its understanding of how best to shape and deliver an IT strategy that achieved business transformation through the adoption of new technologies.
Dominic Ruscillo, CIO at Unipart Automotive, comments: “The holy grail for any CIO is to drive competitive advantage through technology. Unipart Automotive’s vision is for technology to become an enabler for profitable business growth.
Getronics developed a roadmap that demonstrated how to embrace both emerging and standard technologies to deliver against our objectives and ensure we keep evolving. This not only encompassed the rapid change we needed to undertake following the separation from Unipart Group but beyond as we prepare for growth.
The commercial flexibility of the contract was imperative to us because of the dynamic journey that we, our end users and customers are on, let alone the pace of technology change. This gave me great confidence that we had found a partner that would not lead us down a technology cul de sac but instead keep us innovating.
In six months, Getronics quickly got under the skin of our organisation, helping us to streamline our IT operations, improve productivity and the service we deliver to our customers. We were impressed by the calibre of Getronics, their in depth understanding of our business, our objectives, as well as their agility.
In terms of quick wins, the initial savings we’re on track to achieve, both in terms of employee productivity and IT spend, are around £1M, already in line with our targeted 20% savings.
Standardising our systems has driven increased customer satisfaction and improved end-user experience. We have introduced new devices, systems and services that facilitate flexible working practices.
As an example, we have deployed a new portal for our end users to access our EDI system, with revised business approval processes. This has successfully combined an existing process on to a new, user friendly technology platform. Scenarios such as this improve working practices, drives efficiencies and are an enabler for positive business growth.”
Next on the agenda for Unipart Automotive and Getronics is a comprehensive Unified Comms programme which comprises a VOIP solution to improve customer experience and optimise sales potential, whilst future-proofing for the creation of virtual call centres longer-term. Also in the plan is the deployment of Microsoft Lync to improve inter-branch communication and collaboration.
Unipart Automotive’s digital strategy is also under review, with a new website launched that will support advanced cataloguing, ecommerce, and mobile apps to drive improved sales performance.
Last but not least, is a Managed Print Services deal to roll out a Samsung print estate to automate the order-to-delivery process, in a project targeted to generate £100K savings on consumables alone. This project will form the basis of a wider Business Process re-engineering project to improve Unipart Automotive’s critical business applications environment, the purpose of which is to deliver a better service to customers.
Mark Cook, Group CEO of Getronics, says, “Helping clients move through M&A activity smoothly is very familiar territory for Getronics. Having not only helped numerous clients as they’ve been part of corporate carve outs, or mergers with new organisations, but also having gone through this ourselves, we understand the pressures and priorities involved in executing this activity well.
Investing time in getting to know Unipart’s business was a critical factor in being able to deliver an IT strategy that will stand the company in good stead for future growth and employee productivity. We are proud to partner alongside Unipart Automotive as they enter this exciting new chapter of growth.”
About Unipart Automotive
Unipart Automotive, including its garage equipment arm Garage Equipment Services (GES), is the UK’s largest independent supplier of car parts, workshop consumables and garage equipment to the aftermarket.
Unipart Automotive has a nationwide network 200 branches trading under the Unipart Automotive, Partco Autoparts, and Express Factors brands. This extensive branch network allows clients, who include Kwik-Fit, Nationwide Auto Centres, National Tyres and the AA as well as independent garages, to receive a service level of delivery within 30 minutes across 30,000 lines. Unipart Automotive has a one million square foot distribution centre that stores around 1.7 million parts and dispatches 20 trailers of Unipart Automotive products each day.
Unipart Automotive also directly supports over 700 independent, owner-operated garages through its Unipart Car Care Centre programme. Each Car Care Centre trades under the owner’s name but benefits from business and marketing support and from Unipart’s UK-leading parts service.
The Getronics family is an ICT Services group consisting of the Getronics and Connectis brands and is owned by the AURELIUS Group, a holding company headquartered in Munich, Germany. With an extensive history that extends over 125 years, the Getronics family has approximately 4,000 employees in 13 countries across Europe, Asia Pacific & Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets. This includes Workspace, Applications, Communication, Data Centre, Cloud, Consulting, Product and Managed Services.
Getronics is the lead in the Getronics Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity. According to independent research by Ovum in September 2012, the alliance collectively manages 7.4M client end-user devices, positioning it within the top 3 players in the world.
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often ...
Sep. 27, 2016 10:45 PM EDT Reads: 3,380
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Tintri VM-aware storage is the simplest for virtualized applications and cloud. Organizations including GE, Toyota, United Healthcare, NASA and 6 of the Fortune 15 have said “No to LUNs.” With Tintri they mana...
Sep. 27, 2016 10:45 PM EDT Reads: 2,836
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, will compare the Jevons Paradox to modern-day enterprise IT, e...
Sep. 27, 2016 10:30 PM EDT Reads: 2,172
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
Sep. 27, 2016 09:30 PM EDT Reads: 2,958
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
Sep. 27, 2016 09:30 PM EDT Reads: 476
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
Sep. 27, 2016 08:30 PM EDT Reads: 2,038
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
Sep. 27, 2016 08:15 PM EDT Reads: 2,233
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Sep. 27, 2016 07:00 PM EDT Reads: 2,860
Whether they’re located in a public, private, or hybrid cloud environment, cloud technologies are constantly evolving. While the innovation is exciting, the end mission of delivering business value and rapidly producing incremental product features is paramount. In his session at @DevOpsSummit at 19th Cloud Expo, Kiran Chitturi, CTO Architect at Sungard AS, will discuss DevOps culture, its evolution of frameworks and technologies, and how it is achieving maturity. He will also cover various st...
Sep. 27, 2016 06:45 PM EDT Reads: 1,819
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
Sep. 27, 2016 06:30 PM EDT Reads: 3,568
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
Sep. 27, 2016 06:30 PM EDT Reads: 2,208
SYS-CON Events announced today that Niagara Networks will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Niagara Networks offers the highest port-density systems, and the most complete Next-Generation Network Visibility systems including Network Packet Brokers, Bypass Switches, and Network TAPs.
Sep. 27, 2016 06:15 PM EDT Reads: 414
SYS-CON Events announced today that Secure Channels will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The bedrock of Secure Channels Technology is a uniquely modified and enhanced process based on superencipherment. Superencipherment is the process of encrypting an already encrypted message one or more times, either using the same or a different algorithm.
Sep. 27, 2016 06:00 PM EDT Reads: 1,701
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
Sep. 27, 2016 05:45 PM EDT Reads: 1,666
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, provided tips on how to be successful in large scale machine learning...
Sep. 27, 2016 05:30 PM EDT Reads: 2,036