Welcome!

News Feed Item

A Technology First: Silanis Partners With eFace2Face to Offer e-SignLive(TM) E-Signatures During Online Video Communications

The Integration of E-signature Functionality to eFace2Face's Technology Enhances the Customer Experience and Streamlines Online Transactions for Businesses

MONTREAL, QC--(Marketwired - June 26, 2014) - Silanis Technology, the leading electronic signature provider, today announced a partnership with eFace2Face, the world's only complete web-based video communication and collaboration platform. This partnership has resulted in the integration of e-SignLive™, the e-signature choice for business, into eFace2Face's solution.

eFace2Face delivers real-time online interaction between consumers and businesses using secure high-quality browser-based video and audio connections with real-time document sharing. In a technology first, this partnership introduces the inclusion of electronic signing as a feature accessible directly from a videoconferencing solution. The result is that businesses utilizing the joint solution will realize a host of improvements, including:

  • Greater efficiency with accelerated sales processes;
  • Improved cross- and upsell opportunities with higher close ratios;
  • Reduced costs and increased revenues;
  • Improved compliance with industry standards and regulations;
  • A better customer experience.

"To better enable businesses to enrich and humanize the online customer experience, we looked for a partner who could not only seamlessly expedite online transactions but one that also put its customers first," said eFace2Face CEO and founder David Patten, adding, "We partnered with Silanis based on its high customer ratings, trusted e-signature technology and its established expertise in industries like banking, insurance and government."

Businesses recognize the importance of maintaining a consistent customer experience across all channels, including online. They're also shifting processes of high-value transactions like mortgages, life insurance and legal services to the Internet. In their endeavors to achieve these goals, more and more businesses are using tools like e-signatures and video conferencing.

While eFace2Face already enables agents and customers to hold high-definition video meetings while sharing and modifying documents in real time, the integration of e-SignLive enables all meeting participants to sign all necessary agreements, sequentially, in one session, using one channel. The technology brings unprecedented simplicity and efficiency to complex processes such as mortgage closing and eliminates the frustration that consumers often feel when confronting the vast quantities of paper documents to sign.

The ability to review, revise, complete and sign documents electronically saves time and boosts efficiency. Additionally, using e-SignLive in the online process ensures the electronic contracts are enforceable, compliant and secure. With this partnership, eFace2Face eliminates the need for multiple signers to meet in a physical location that may not be convenient for all parties. Furthermore, this technology enables organizations like banks and credit unions to optimize headcount across branches, as specialists can connect with customers remotely. 

"As the leading provider of e-signatures for business, this partnership aligns with our goal to provide a better, more personal customer experience," said Silanis CEO and co-founder Tommy Petrogiannis. "By enabling the real-time signing of important documents via video conference, all parties benefit from the same interactive, personal experience as with face-to-face transactions, but with improved speed and service."

e-SignLive is a key feature of eFace2Face. To experience this pioneering joint solution firsthand, visit http://www.eface2face.com/connect-now.

About eFace2Face

eFace2Face, Inc. is a software development company and pioneer in delivering world-class videoconferencing and collaboration solutions. eFace2Face has developed an integrated suite of products that provide businesses with multiple opportunities to increase online sales by enabling their website visitors to have interactive online face-to-face meetings with skill-based bankers, mortgage experts, wealth managers, attorneys, car dealers, employee benefits brokers, insurance agents, and many other financial, legal, and insurance specialists. Learn more: www.eface2face.com, LinkedIn, Twitter, and YouTube.

About Silanis Technology

Businesses of all sizes choose Silanis Technology when e-signatures matter. With more than 600 million documents processed every year, e-SignLive™ is the most widely used e-signature solution around the world. Thousands of organizations, big and small, including the leading banks, insurers, credit providers, pharmaceutical and government agencies trust e-SignLive as their platform to make business digital. On premise or in the cloud, e-SignLive delivers the best customer experience while improving legal and regulatory compliance. Learn more: www.silanis.com, Twitter, LinkedIn, Facebook and Google+.

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
Between 2005 and 2020, data volumes will grow by a factor of 300 – enough data to stack CDs from the earth to the moon 162 times. This has come to be known as the ‘big data’ phenomenon. Unfortunately, traditional approaches to handling, storing and analyzing data aren’t adequate at this scale: they’re too costly, slow and physically cumbersome to keep up. Fortunately, in response a new breed of technology has emerged that is cheaper, faster and more scalable. Yet, in meeting these new needs they...
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busin...
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, discussed recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model for s...
"We are the public cloud providers. We are currently providing 50% of the resources they need for doing e-commerce business in China and we are hosting about 60% of mobile gaming in China," explained Yi Zheng, CPO and VP of Engineering at CDS Global Cloud, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
"We are a custom software development, engineering firm. We specialize in cloud applications from helping customers that have on-premise applications migrating to the cloud, to helping customers design brand new apps in the cloud. And we specialize in mobile apps," explained Peter Di Stefano, Vice President of Marketing at Impiger Technologies, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
In IT, we sometimes coin terms for things before we know exactly what they are and how they’ll be used. The resulting terms may capture a common set of aspirations and goals – as “cloud” did broadly for on-demand, self-service, and flexible computing. But such a term can also lump together diverse and even competing practices, technologies, and priorities to the point where important distinctions are glossed over and lost.
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, discussed how VPaaS enables you to move fast, creating scalable video experiences that reach your aud...
All clouds are not equal. To succeed in a DevOps context, organizations should plan to develop/deploy apps across a choice of on-premise and public clouds simultaneously depending on the business needs. This is where the concept of the Lean Cloud comes in - resting on the idea that you often need to relocate your app modules over their life cycles for both innovation and operational efficiency in the cloud. In his session at @DevOpsSummit at19th Cloud Expo, Valentin (Val) Bercovici, CTO of Soli...
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...