Welcome!

News Feed Item

A Technology First: Silanis Partners With eFace2Face to Offer e-SignLive(TM) E-Signatures During Online Video Communications

The Integration of E-signature Functionality to eFace2Face's Technology Enhances the Customer Experience and Streamlines Online Transactions for Businesses

MONTREAL, QC--(Marketwired - June 26, 2014) - Silanis Technology, the leading electronic signature provider, today announced a partnership with eFace2Face, the world's only complete web-based video communication and collaboration platform. This partnership has resulted in the integration of e-SignLive™, the e-signature choice for business, into eFace2Face's solution.

eFace2Face delivers real-time online interaction between consumers and businesses using secure high-quality browser-based video and audio connections with real-time document sharing. In a technology first, this partnership introduces the inclusion of electronic signing as a feature accessible directly from a videoconferencing solution. The result is that businesses utilizing the joint solution will realize a host of improvements, including:

  • Greater efficiency with accelerated sales processes;
  • Improved cross- and upsell opportunities with higher close ratios;
  • Reduced costs and increased revenues;
  • Improved compliance with industry standards and regulations;
  • A better customer experience.

"To better enable businesses to enrich and humanize the online customer experience, we looked for a partner who could not only seamlessly expedite online transactions but one that also put its customers first," said eFace2Face CEO and founder David Patten, adding, "We partnered with Silanis based on its high customer ratings, trusted e-signature technology and its established expertise in industries like banking, insurance and government."

Businesses recognize the importance of maintaining a consistent customer experience across all channels, including online. They're also shifting processes of high-value transactions like mortgages, life insurance and legal services to the Internet. In their endeavors to achieve these goals, more and more businesses are using tools like e-signatures and video conferencing.

While eFace2Face already enables agents and customers to hold high-definition video meetings while sharing and modifying documents in real time, the integration of e-SignLive enables all meeting participants to sign all necessary agreements, sequentially, in one session, using one channel. The technology brings unprecedented simplicity and efficiency to complex processes such as mortgage closing and eliminates the frustration that consumers often feel when confronting the vast quantities of paper documents to sign.

The ability to review, revise, complete and sign documents electronically saves time and boosts efficiency. Additionally, using e-SignLive in the online process ensures the electronic contracts are enforceable, compliant and secure. With this partnership, eFace2Face eliminates the need for multiple signers to meet in a physical location that may not be convenient for all parties. Furthermore, this technology enables organizations like banks and credit unions to optimize headcount across branches, as specialists can connect with customers remotely. 

"As the leading provider of e-signatures for business, this partnership aligns with our goal to provide a better, more personal customer experience," said Silanis CEO and co-founder Tommy Petrogiannis. "By enabling the real-time signing of important documents via video conference, all parties benefit from the same interactive, personal experience as with face-to-face transactions, but with improved speed and service."

e-SignLive is a key feature of eFace2Face. To experience this pioneering joint solution firsthand, visit http://www.eface2face.com/connect-now.

About eFace2Face

eFace2Face, Inc. is a software development company and pioneer in delivering world-class videoconferencing and collaboration solutions. eFace2Face has developed an integrated suite of products that provide businesses with multiple opportunities to increase online sales by enabling their website visitors to have interactive online face-to-face meetings with skill-based bankers, mortgage experts, wealth managers, attorneys, car dealers, employee benefits brokers, insurance agents, and many other financial, legal, and insurance specialists. Learn more: www.eface2face.com, LinkedIn, Twitter, and YouTube.

About Silanis Technology

Businesses of all sizes choose Silanis Technology when e-signatures matter. With more than 600 million documents processed every year, e-SignLive™ is the most widely used e-signature solution around the world. Thousands of organizations, big and small, including the leading banks, insurers, credit providers, pharmaceutical and government agencies trust e-SignLive as their platform to make business digital. On premise or in the cloud, e-SignLive delivers the best customer experience while improving legal and regulatory compliance. Learn more: www.silanis.com, Twitter, LinkedIn, Facebook and Google+.

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
IoT is fundamentally transforming the auto industry, turning the vehicle into a hub for connected services, including safety, infotainment and usage-based insurance. Auto manufacturers – and businesses across all verticals – have built an entire ecosystem around the Connected Car, creating new customer touch points and revenue streams. In his session at @ThingsExpo, Macario Namie, Head of IoT Strategy at Cisco Jasper, will share real-world examples of how IoT transforms the car from a static p...
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes ho...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports. The session will include a working demo and a technical d...
Kubernetes is a new and revolutionary open-sourced system for managing containers across multiple hosts in a cluster. Ansible is a simple IT automation tool for just about any requirement for reproducible environments. In his session at @DevOpsSummit at 18th Cloud Expo, Patrick Galbraith, a principal engineer at HPE, discussed how to build a fully functional Kubernetes cluster on a number of virtual machines or bare-metal hosts. Also included will be a brief demonstration of running a Galera M...
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
Developing software for the Internet of Things (IoT) comes with its own set of challenges. Security, privacy, and unified standards are a few key issues. In addition, each IoT product is comprised of (at least) three separate application components: the software embedded in the device, the back-end service, and the mobile application for the end user’s controls. Each component is developed by a different team, using different technologies and practices, and deployed to a different stack/target –...
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
All clouds are not equal. To succeed in a DevOps context, organizations should plan to develop/deploy apps across a choice of on-premise and public clouds simultaneously depending on the business needs. This is where the concept of the Lean Cloud comes in - resting on the idea that you often need to relocate your app modules over their life cycles for both innovation and operational efficiency in the cloud. In his session at @DevOpsSummit at19th Cloud Expo, Valentin (Val) Bercovici, CTO of So...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management solutions, helping companies worldwide activate their data to drive more value and business insight and to transform moder...
SYS-CON Events announced today that eCube Systems, a leading provider of middleware modernization, integration, and management solutions, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. eCube Systems offers a family of middleware evolution products and services that maximize return on technology investment by leveraging existing technical equity to meet evolving business needs. ...
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...