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Gartner Recognizes Symphony Teleca in Market Guide for U.S. Revenue Cycle Management Applications

Symphony Analytics, a division of global innovation and development services company Symphony Teleca Corporation (STC), today announced that it has been recognized by Gartner in its recent Market Guide. Symphony Analytics is the only stand-alone, analytics-focused vendor included.

Gartner's recent report, "Market Guide for U.S. Revenue Cycle Management Applications for Healthcare Providers," includes vendors that offer the core set of RCM applications for a healthcare enterprise greater than 250 beds, including hospital inpatient and ambulatory services1. The report urges CFOs and CIOs of healthcare delivery organizations (HDOs) to ensure that RCM investments address the HDO's requirements for next-generation process capabilities for fully automated RCM operations, real-time data, predictive analytics and patient engagement.

RCM is increasingly becoming a way to optimize financial performance in an integrated health enterprise. With legacy applications and disparate systems, healthcare providers are tasked with finding strategic ways to consolidate data and provide necessary inputs for today's cross-organizational industry models.

"It is critical for providers to leverage the power of data to overcome the challenges of today's healthcare landscape, but doing so is difficult with information siloed throughout the organization," said Paddy Padmanabhan, Senior Vice President and Global Practice Leader-Healthcare, Symphony Analytics. "Symphony Analytics is focused on providing the frameworks and expertise in a cloud-based model to help providers move to an integrated enterprise view of clinical and financial data using preconfigured solutions. HDOs can now deploy advanced analytics to increase cash flow from revenue cycle operations, manage population health and improve patient outcomes without huge investments in hardware and software. We believe Gartner’s recent report confirms our position in the market and underscores our commitment to providing customers with RCM analytics solutions that meet their unique challenges."

"The importance of RCM as an enterprise capability to optimize financial performance is increasing. RCM is a key driver of enterprise process change, enterprise-level capability creation and business intelligence," Gartner Analyst Melanie Meyer reports. "The applications supporting RCM have evolved from addressing specific aspects of the process into more integrated tool suites. The need to integrate with other applications has driven the implementation approach used in the marketplace today, which, in turn, has spurred vendor innovation.2"

We believe today's announcement points to the success of Symphony Analytics' Health SymMetrics™ offering, healthcare expertise and operational excellence as more and more organizations look to the company to help overcome the biggest challenges of today's healthcare marketplace.

For more information on Symphony Analytics' healthcare offerings, visit:

About Symphony Analytics

Symphony Analytics is one of the largest analytics process integrators and a pioneer in decision sciences and modelling services, helping enterprises to integrate predictive analytics directly into key business processes. Its deep domain expertise in core vertical markets, such as retail and brands, financial services and healthcare, and its partnerships across Big Data and Predictive Analytics eco-systems, bring best-in-class services and solutions to its clients. Symphony Analytics is part of Symphony Teleca Corporation, a fast growing global company with over 6,000 employees in over 32 offices worldwide, including delivery centers in Asia, Australia, Europe and the Americas. For more information, visit

About Symphony Teleca

Symphony Teleca Corporation, headquartered in Mountain View, Calif., is a global innovation and development services company. The company offers ideation, design, development and managed services to independent software vendors, mobile device and solutions manufacturers and the connected, analytics-driven enterprise. Clients leverage their partnership with Symphony Teleca to deliver innovative SaaS/Cloud enterprise software products, mobile software products and solutions, big data and analytic services and solutions, and enterprise mobility solutions. Symphony Teleca is a fast growing global company with over 7,500 employees in over 40 offices worldwide, including delivery centers in Asia, Australia, Europe and the Americas. To learn more, visit

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

1 Gartner “Market Guide for U.S. Revenue Cycle Management Applications for Healthcare” by Melanie A. Meyer, June 16, 2014, pg. 7.

2 Gartner “Market Guide for U.S. Revenue Cycle Management Applications for Healthcare” by Melanie A. Meyer, June 16, 2014, pg. 3.

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