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eBay and Argos Move to Next Stage of Click & Collect Partnership
|By Business Wire
|July 3, 2014 04:27 AM EDT
eBay and Argos today announced that they have entered an agreement to
extend their offering of Click & Collect services via Argos stores. This
extension will enable shoppers to select products from a much wider
range of eBay sellers for collection from about 650 Argos stores.
Tanya Lawler, Vice President eBay, John Walden, CEO Home Retail Group and Devin Wenig, President, eBay Marketplaces announce Click and Collect at Argos will be offered to all eligible eBay sellers in the UK (Photo: Business Wire)
The Click & Collect partnership commenced in September 2013 with 50 eBay
sellers offering a selected range of products for collection in 150
Argos stores. The trial service proved successful operationally and
incredibly popular with customers. A clear majority of those who have
used the service and other click & collect services rate eBay’s Click &
Collect at Argos as one of the best available.
It is anticipated that by the end of 2014 around 65,000 eBay sellers
will offer items for collection at Argos, rising to around 80,000 in
2015. Argos will make the Click & Collect service available in about 650
of its stores.
The shopper experience couldn’t be simpler: buyers simply choose ‘Click
and Collect at Argos’ as the delivery option in their eBay checkout and
select their most convenient Argos store. Buyers receive a message when
their item is ready for collection in their selected Argos store and
proceed to a dedicated collection point in the store for fast and
friendly service. Eligible sellers will be enrolled in the service and
simply need to prepare orders for despatch as normal with eBay’s
technology taking care of the rest.
Tanya Lawler, UK Vice President, eBay, said: “Retail has changed and
shoppers are in the driving seat like never before. They want to shop
anytime, anywhere, on any device and British shoppers love to Click &
Collect. It’s a service being rapidly adopted by larger retailers and
this partnership with Argos now gives tens of thousands of sellers the
chance to capitalise on Click & Collect, even if they have no high
street presence of their own.”
David Robinson, Chief Operating Officer, Argos, said:
“I’m delighted the operational trial in a number of Argos stores around
the UK has been successful. The next stage in the agreement is to have
more sellers, more stores and more volume to assess how we can scale
this partnership for the benefit of consumers, Argos and eBay.
Fulfilment is the next retail battleground and Argos’ unique model is
well placed to leverage this.”
Notes to Editors
About the Click & Collect at Argos service on eBay
eBay and Argos have invested in technology that makes the service easy
to use for both buyers and sellers.
For buyers, they simply choose ‘Click and Collect at Argos’ as the
delivery option, where available, and select the store most convenient
to them. They’ll receive a message when their item is ready for
collection and once the item is available in store, they have seven days
to collect it from a dedicated collection point in their selected Argos
Eligible sellers will be enrolled in the service and simply need to
prepare their order for despatch as normal, with the technology taking
care of the rest.
eBay Inc. (NASDAQ: EBAY) is a global commerce and payments leader,
providing a robust platform where merchants of all sizes can compete and
win. Founded in 1995 in San Jose, Calif., eBay Inc. connects millions of
buyers and sellers and enabled $205 billion of commerce volume in 2013.
We do so through eBay, one of the world's largest online marketplaces,
which allows users to buy and sell in nearly every country on earth;
through PayPal, which enables individuals and businesses to securely,
easily and quickly send and receive digital payments; and through eBay
Enterprise, which enables omnichannel commerce, multichannel retailing
and digital marketing for global enterprises in the U.S. and
internationally. We also reach millions through specialized marketplaces
such as StubHub, the world's largest ticket marketplace, and eBay
classifieds sites, which together have a presence in more than 1,000
cities around the world. For more information about the company and its
global portfolio of online brands, visit www.ebayinc.com.
Argos is a leading UK digital retailer, offering around 43,000 products
its growing mobile channels, stores and over the telephone. In the
financial year to February 2014, Argos sales were £4.1 billion and it
employed some 29,000 people across the business. Argos is part of Home
Retail Group, the UK’s leading home and general merchandise retailer.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20140703005177/en/
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