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virtuwell.com online medical clinic launches in Iowa

virtuwell.com, a web- and mobile-based online clinic designed to safely treat more than 50 common illnesses while saving time and money, is now available to anyone who lives, works, or travels within Iowa.

“virtuwell reinvents the way people access care,” notes Kevin Palattao, vice president for virtuwell. “Consumers often try virtuwell for the convenience, and they keep coming back for the hassle-free experience and thorough care our nurse practitioners are able to deliver.”

A virtuwell® visit starts with a simple question: “What do you think you have?” Consumers then walk through a short online interview to describe their symptoms. Next, a board-certified nurse practitioner reviews the information, makes a diagnosis and develops a treatment plan, which comes with a prescription, if necessary — that is available within 30 minutes.

virtuwell.com treats more than 50 common conditions, which can be safely treated online, including sinus infections, pink eye and bladder infections. Those who have used virtuwell.com offer high praise for the online clinic, with 99 percent of customers saying it is simple to use.

“Physicians helped develop virtuwell and they endorse the care it provides, including the evidence-based treatments,” says Tom von Sternberg, MD, medical director for virtuwell. “Online care through virtuwell is an innovation that’s designed to increase access to care, maintain the highest clinical standards and reduce costs while at the same time being incredibly convenient to those who use the service.”

The cost for a virtuwell.com visit is $45. Employers and health plans can pass savings to employees and members when they select benefit design levels that include free virtuwell visits or convenience care copays. virtuwell submits claims on behalf of each customer. virtuwell also offers a money back guarantee and follow-up care is free, which increases the value compared to traditional care venues.

The service was launched in 2010 and has treated more than 100,000 cases. virtuwell.com is available to anyone living, working, or traveling in Iowa, Minnesota, Wisconsin, Virginia, North Dakota and Michigan, with plans for additional expansion in the near future.

About virtuwell®

virtuwell is a 24/7 online clinic developed by HealthPartners, the largest consumer-governed nonprofit health care organization in the nation with a mission to improve health and well-being in partnership with members, patients and the community. Designed to deliver a refreshingly simple and affordable health care experience, virtuwell treats and provides a prescription, if needed, for more than 50 common conditions like sinus and bladder infections, pink eye, minor skin conditions like acne or rashes, and more. Since its 2010 launch, virtuwell has treated more than 100,000 cases and 98 percent of customers would highly recommend the service to family or friends. To learn more, or to try virtuwell, visit virtuwell.com.

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