|By Business Wire||
|July 8, 2014 08:09 AM EDT|
Continuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, has added CMIT Solution’s President and CEO, Jeff Connally as a speaker at Navigate 2014, Continuum’s first user conference, Sunday, September 21 – Tuesday, September 23, 2014 at the Seaport Hotel in Boston. Jeff is presenting, “Pivot to People. Stop Drowning in Devices,” where he addresses the question of what happens when MSPs focus on the role, workflow, efficiency and productivity of the SMB staff member. One of the largest managed services providers in the nation, CMIT Solutions is a Silver Sponsor of Navigate 2014.
“Traditionally, the IT support industry has taken a device-centric view of the market problem,” said Jeff Connally. “As the number of devices used by a typical SMB staff member has gone from one to four or five in many cases, the market problem has radically changed. I'm looking forward to sharing my insights regarding how this new reality provides those able to adjust their market strategy to both increase their value to current clients and capture new market share.”
Jeff Connally has more than 30 years of experience in the IT/SMB market. He began his career with IBM as a Systems Engineer and went on to start and grow several businesses providing technology to small business. He currently runs CMIT Solutions, a 140 office company based in Austin Texas that leverages the franchise business model in delivering enterprise class technology solutions to the SMB market.
CMIT Solutions’ franchisees across the country utilize Continuum’s single unified managed services solution, including intelligent Remote Monitoring and Management (RMM) software backed by industry-leading 24x7x365 Network Operations Center (NOC). Additionally, many organizations offer Continuum’s award-winning backup and disaster recovery solution – Vault, and have integrated Continuum’s Service Desk into their offering, providing a seamless extension of the RMM which resolves simple and complex issues efficiently.
In his Navigate 2014 session, Jeff reveals the secret sauce to how MSPs can powerfully impact the bottom line of their business and entrepreneur customers. The IT services industry has focused on “managed devices” as its measure of success, but no more. Jeff will show MSPs how to pivot to a radically different point of view of the SMB staff member.
Navigate 2014 is an educational and training event to help the industry’s top MSPs and IT resellers maximize their investment in Continuum’s managed services platform and grow their IT services business. In addition to offering product training on the right solutions, unlike other user events, Navigate 2014 includes 40+ sessions with actionable insights into business strategy and economic models, sales and marketing, and service delivery optimization as well as opportunities for peer-to-peer collaboration. For the latest list of training sessions, visit: http://www.continuum.net/navigate/sessions.
Early bird registration is $449 until July 14, 2014. Starting July 15, the standard conference fee is $549. For more information, visit: www.continuum.net/navigate. For the latest updates on Navigate 2014, follow #nav14 on Twitter.
About Continuum Managed IT Services
Continuum is the technology industry's only channel-exclusive provider of fully integrated managed IT services solutions. The SaaS-based platform enables IT solutions providers to efficiently backup, monitor, troubleshoot and maintain desktops, servers and other endpoints for small-and-medium-sized businesses. The comprehensive offering is backed by an industry-leading network operations center (NOC) and Service Desk, completing a unified managed services experience. The company employs more than 700 professionals worldwide, supports over 3,300 partners and monitors half a million endpoints. For more information, visit http://www.continuum.net/ or follow us on LinkedIn and Twitter @FollowContinuum.
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