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Quick Tip Tuesday: Merge multiple accounts in DocuSign

If you have multiple accounts associated with the same email address, you can merge them and log into both with one password. This is useful for many users who have a personal account and are added to a corporate account using the same email address.

After combining accounts, you can access and switch between all of your accounts with one login.

Note: To link the accounts, the email address for both accounts must be the same.

To merge your accounts, follow these steps:

  1. Log in to a DocuSign account, click your profile image, then click Preferences.
  2. Under Member Profile, click Merge Users.

    Note: If Merge Users is not visible, click Names Available.
  3. Scroll to the desired account and click link.
  4. Enter the DocuSign password for that account, then click Submit.

The accounts are now linked.

Note: To switch between linked accounts, click your profile image, then click Switch Accounts.

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More Stories By An Bui

Social Media Professional with substantial experience identifying, characterizing and connecting online communities and authors. Strong orientation on actionable recommendations that provide mutually beneficial value for communities and organizations for stakeholders.

Currently, I serve as the social media manager for DocuSign, Inc., the market leader and global standard for electronic signature. DocuSign provides the world’s largest and fastest growing electronic signature platform, empowering businesses to complete transactions online quickly and securely while improving compliance and dramatically reducing costs.

DocuSign is the only cloud computing-based electronic signature platform that entirely replaces slow, expensive paper transactions with a fast, efficient and completely digital solution. Accessible from any Internet-connected device, DocuSign supports virtually any document and form type in simple and complex workflows, and provides broad user authentication options, data collection, secure document/data storage and retrieval, as well as real-time negotiation and collaboration tools.

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