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Teleperformance Reached Agreement to Boost its Presence in the US Market
|By Business Wire
|July 9, 2014 11:53 AM EDT
Teleperformance (Paris:RCF), the global leader in outsourced
multichannel customer experience management, today announced that it has
entered into a definitive agreement to acquire Aegis USA Inc., a major
outsourcing and technology company in the United States, the Philippines
and Costa Rica.
The business to be acquired represents total annual revenue of US$ 400
million and more than 19,000 full time employees across 16 centers in
the three countries, serving multiple premium clients in various key
growing industries in the US market.
Daniel Julien and Paulo César Salles Vasques, respectively Executive
Chairman and Chief Executive Officer of Teleperformance, said:
“We look forward to partnering with our new clients upon the closing
of the transaction. We want to ensure them that the entire consolidated
team is committed to serving them with dedication, professionalism and
passion. We also want to thank them in advance for giving us the
opportunity to become their loyal service providers.
Second, when the deal closes, we will warmly welcome to the
Teleperformance family the 19,000 new employees who helped build
the solid, successful relationships that we observed, and we will
congratulate them upon becoming an integral part of the global CRM
Third, this will be an historic transaction for the Teleperformance
shareholders as this acquisition fits perfectly with our long-term
With this transaction, we will boost Teleperformance’s US market
share, adding US$ 400 million to our annual revenue, for a total of
US$ 4 billion in worldwide revenue on a pro-forma basis.
We will significantly strengthen our presence in the healthcare,
financial services, travel and hospitality verticals in the US,
thereby continuing to accelerate the diversification of our business
The deal will create immediate value for Teleperformance
shareholders as it will be accretive to earnings per share by above
10% starting from 2015, with consolidated EBITA margin exceeding 10%.”
The consideration for the transaction will be US$ 610 million at
closing. Following the transaction, which is not subject to a financing
condition, the Group’s consolidated debt-to-EBITDA ratio will remain
The transaction is expected to close during the third quarter of 2014,
subject to receipt of certain regulatory approvals and other customary
CONFERENCE CALL WITH ANALYSTS AND INVESTORS
A conference call to discuss details of the transaction will be held
today at 6.30p.m. CEST.
FR: +33 (0)1 55 26 98 63
UK: +44 (0)203 1940 570
+1 855 255 3884
Replay: until October 9th, 2014
FR: +33(0) 1 72 00 15 01
UK: +44(0) 203 3679 460
USA: + 1
877 642 3018
Pass code: 288594#
The slides of the conference call will be available live on the company
ABOUT TELEPERFORMANCE GROUP
Teleperformance, the worldwide leader in outsourced multichannel
customer experience management, serves companies around the world with
customer care, technical support, customer acquisition and debt
collection programs. In 2013, it reported consolidated revenue of €2,433
million ($3,236 million, based on €1 = $1.33).
Before this operation, the Group operates 110,000 computerized
workstations, with close to 149,000 employees across around 230 contact
centers in 62 countries and serving more than 150 markets. It manages
programs in 63 languages and dialects on behalf of major international
companies operating in a wide variety of industries.
Teleperformance shares are traded on the Euronext Paris market,
Compartment A, and are eligible for the deferred settlement service.
They are included in the following indices: SBF 120, STOXX 600 and
France CAC Mid & Small. Symbol: RCF - ISIN: FR0000051807 - Reuters:
ROCH.PA - Bloomberg: RCF FP
For further information, please visit the Teleperformance website at www.teleperformance.com.
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