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eFax® Finds Small Businesses Enjoying Unexpected Benefits from Going Green
|By Business Wire
|July 10, 2014 06:58 AM EDT
eFax®, the world’s leading online fax service and a brand of
j2® Cloud Services, Inc. (NASDAQ: JCOM), today announced the
results of a 2014 “Going Green” campaign in which the company solicited
input from eFax customers regarding the effects of incorporating
environmentally-friendly practices into the workplace.
Respondents relayed stories about how implementing “green” processes
(such as online faxing) were helping their businesses. One recurring
example was how switching to online faxing and other cloud services cut
costs. “Literally in the first month we saved $5,000 in printing costs,”
said Wesley B., an eFax customer in the medical factoring industry.
Property manager Richard C. said, “We have cut paper and ink supply
costs by over 80% by receiving, processing and communicating with
prospective tenants electronically vs. with hard copy documents.”
Green Policies Have a Surprising Impact on Customer Service and Staff
Respondents noted improved customer service by moving fax communications
– such as order confirmations, to the cloud. Because faxing online via
eFax is faster than processing with paper, companies found customers not
only noticed the quicker turnaround time but also appreciated the
Customers also stated employees felt more inspired at work, believing
they were part of a company contributing to an important environmental
The benefits of going green also extend outside the workplace.
Respondents found increased flexibility gave them and their staff more
time with their families, without compromising their productivity.
“Having an in-home office enables me to work at home two days a week,”
said Tim C., whose legal practice uses eFax. “This reduces my commute
miles by 40%.”
“We at eFax have always considered it our primary objective to empower
small businesses to get more done, from anywhere, anytime,” says Mike
Pugh, Vice President of Marketing for j2 Cloud Services. “It’s
gratifying to see from our survey that by implementing
environmentally-conscious processes like online fax, we’re helping
customers save money and provide better customer service. And we’re also
contributing to improvements in job satisfaction and “work-life balance.”
here for an infographic
depicting the types of benefits reported by eFax customers.)
Tweet this: “#eFax Finds SMB Benefit GoingGreen:http://goo.gl/TMk3t9”
#eFax, #eFaxGoneGreen, #internetfax, #GoingGreen, #greenbusiness,
a brand and registered trademark of j2 Cloud Services, Inc., is the
world’s leading online fax solution, with more than 11 million customers
worldwide. eFax lets users receive, review, edit, sign, send and store
faxes entirely online — by email, through a web interface or using a
mobile app. eFax offers a range of plans for individual and business
users. Learn more at www.efax.com.
About j2 Cloud Services, Inc.
Cloud Services, Inc. is the Business Cloud Services Division of j2
Global, Inc. (NASDAQ: JCOM), the global provider of Internet services.
j2 Cloud Services offers Internet fax, virtual phone, hosted email,
email marketing, online backup, unified communications and CRM
solutions. It markets its services principally under the brand names eFax®,
and operates a messaging network spanning 49 countries on six
continents. For more information about j2 Cloud Services, please visit www.j2.com. For
more information about j2 Global, Inc., please visit www.j2global.com.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20140710005161/en/
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