Welcome!

News Feed Item

Bombardier Strengthens Commercial Aircraft Networks in Middle East, Latin America and the Caribbean Regions

- Adds second Regional Support Office dedicated to the Middle East region; located alongside Bombardier's business aircraft RSO and business and commercial aircraft sales teams

MONTREAL, QUEBEC -- (Marketwired) -- 07/10/14 -- Bombardier Aerospace announced that it continues to expand its worldwide local response networks with the opening of a new Regional Support Office (RSO) in Dubai, United Arab Emirates. The office - the 23rd Bombardier RSO to open in the network - will anchor regional support capabilities for Bombardier commercial aircraft customers throughout the Middle East and surrounding areas. Bombardier announced the new Dubai RSO during the Africa and Middle East Regional Review to an audience of commercial aircraft customers, foreign dignitaries and government officials in Johannesburg, South Africa.

Bombardier also announced it is further strengthening its commercial aircraft sales and marketing team with the appointment of Alex Glock, Regional Vice President, Sales - Latin America and the Caribbean. Mr. Glock will be based in the region with the location of his central sales office to be confirmed at a later date. Satellite commercial aircraft sales offices are already located in Sao Paolo, Brazil and Buenos Aires, Argentina. In the near future, the breadth of the Latin America commercial aircraft sales and marketing teams will be strengthened further as the central office is staffed to fully support the region.

"In the last 10 years, capacity growth in the region has nearly doubled, keeping in line with an accelerated GDP rate that is one of the world's fastest growing. As demand for commercial aircraft accelerates in Latin America and the Caribbean, we are pleased to demonstrate the importance of this dynamic market as we realign and position a strong, locally based sales and marketing team under Alex to provide industry-leading solutions to current and prospective customers," said Kevin Smith, Vice President, Sales, Americas, Bombardier Commercial Aircraft.

"Alex brings over 20 years of industry experience and strategic knowledge of the Latin America and Caribbean markets. He will be instrumental in further strengthening our presence in these key strategic regions, which are experiencing robust economic growth - projected to continue with events such as the 2014 FIFA World Cup and the 2016 Summer Olympics activities in Brazil," added Mr. Smith. "These major international sporting events are spurring regional growth, including investment in secondary aviation infrastructure, and the development of low fare carriers, providing wider access to affordable air travel."

More about the Dubai RSO

Over the last two years, Bombardier has made great strides in the regionalization of its customer services network, as well as its Commercial Aircraft's sales and marketing teams - more than doubling the teams worldwide.

The new commercial aircraft RSO is located alongside Bombardier's business aircraft RSO and business and commercial aircraft sales teams within the Dubai Airport Free Zone. This local presence provides customers with an additional level of support in conjunction with Bombardier's extensive parts and maintenance network of wholly owned service centres and authorized service facilities (ASF), as well as its expert in-service engineering teams and 24/7 Customer Response Centres.

"The Middle East is an important region for Bombardier with a large number of existing Bombardier commercial aircraft operators," said Todd Young, Vice President, Customer Services & Support, Bombardier Commercial Aircraft. "By opening a commercial aircraft RSO in Dubai, we will strengthen the support presence on the ground. It is yet another example of our commitment to building lasting relationships with existing and potential customers, as well as establishing local roots in the markets where our commercial aircraft operate."

The Dubai RSO will provide in-region account management support for all CRJ and Q-Series aircraft operators, and will continue to grow to meet the needs of future CSeries aircraft operators in the region. To date, Bombardier has over 200 commercial aircraft in service or on order in the Middle East and Africa region. The Dubai RSO will provide expertise and support to local commercial aircraft operators, as well as operators flying into the region.

Bombardier has been actively expanding its support network to bring services closer to its growing international customer base. This new addition is part of a network that now has a total of 23 RSOs, serving both business and commercial aircraft, located in countries such as Australia, Brazil, China, Germany, India, Japan, Mexico, Russia, Singapore, South Africa, United Arab Emirates, the United Kingdom and United States of America. The Dubai, UAE commercial aircraft RSO joins the business aircraft RSO as the second office to support Bombardier aircraft in and around Dubai. The business aircraft RSO in Dubai joined the Bombardier Customer Services network in 2010.

About Bombardier

Bombardier is the world's only manufacturer of both planes and trains. Looking far ahead while delivering today, Bombardier is evolving mobility worldwide by answering the call for more efficient, sustainable and enjoyable transportation everywhere. Our vehicles, services and, most of all, our employees are what make us a global leader in transportation.

Bombardier is headquartered in Montreal, Canada. Our shares are traded on the Toronto Stock Exchange (BBD) and we are listed on the Dow Jones Sustainability World and North America Indexes. In the fiscal year ended December 31, 2013, we posted revenues of $18.2 billion. News and information are available at bombardier.com or follow us on Twitter @Bombardier.

Notes to Editors

Follow @Bombardier_Aero on Twitter to receive the latest news and updates from Bombardier Aerospace.

To receive our press releases, please visit the RSS Feed section.

Bombardier, CRJ, CSeries, Q-Series and The Evolution of Mobility are trademarks of Bombardier Inc. or its subsidiaries.

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
SYS-CON Events announced today that Twistlock, the leading provider of cloud container security solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Twistlock is the industry's first enterprise security suite for container security. Twistlock's technology addresses risks on the host and within the application of the container, enabling enterprises to consistently enforce security policies, monitor...
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus intern...
While some vendors scramble to create and sell you a fancy solution for monitoring your spanking new Amazon Lambdas, hear how you can do it on the cheap using just built-in Java APIs yourself. By exploiting a little-known fact that Lambdas aren’t exactly single threaded, you can effectively identify hot spots in your serverless code. In his session at 20th Cloud Expo, David Martin, Principal Product Owner at CA Technologies, will give a live demonstration and code walkthrough, showing how to ov...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
The 21st International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Machine Learning and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding busin...
SYS-CON Events announced today that Enzu will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive ad...
This talk centers around how to automate best practices in a multi-/hybrid-cloud world based on our work with customers like GE, Discovery Communications and Fannie Mae. Today’s enterprises are reaping the benefits of cloud computing, but also discovering many risks and challenges. In the age of DevOps and the decentralization of IT, it’s easy to over-provision resources, forget that instances are running, or unintentionally expose vulnerabilities.
Everywhere we turn in our industry we can find strong opinions about the direction, type and nature of cloud’s impact on computing and business. Another word that is used in every context in our industry is “hybrid.” In his session at 20th Cloud Expo, Alvaro Gonzalez, Director of Technical, Partner and Field Marketing at Peak 10, will use a combination of a few conceptual props and some research recently commissioned by Peak 10 to offer a real-world consideration of how the various categories of...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In his Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, will explore t...
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and Engineer at IBM, will motivate why realizing the full potential of the cloud and social data requires artificial intelligence. By mixing Cloud Foundry and the rich set of Watson services, IBM's Bluemix is the best cloud operating system for enterprises today, providing rapid development and deployment of applications that can take advantage of the rich catalog of Watson services to help drive insigh...
When NSA's digital armory was leaked, it was only a matter of time before the code was morphed into a ransom seeking worm. This talk, designed for C-level attendees, demonstrates a Live Hack of a virtual environment to show the ease in which any average user can leverage these tools and infiltrate their network environment. This session will include an overview of the Shadbrokers NSA leak situation.
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deli...
As enterprise cloud becomes the norm, businesses and government programs must address compounded regulatory compliance related to data privacy and information protection. The most recent, Controlled Unclassified Information and the EU’s GDPR have board level implications and companies still struggle with demonstrating due diligence. Developers and DevOps leaders, as part of the pre-planning process and the associated supply chain, could benefit from updating their code libraries and design by in...