Welcome!

News Feed Item

Bombardier Strengthens Commercial Aircraft Networks in Middle East, Latin America and the Caribbean Regions

- Adds second Regional Support Office dedicated to the Middle East region; located alongside Bombardier's business aircraft RSO and business and commercial aircraft sales teams

MONTREAL, QUEBEC -- (Marketwired) -- 07/10/14 -- Bombardier Aerospace announced that it continues to expand its worldwide local response networks with the opening of a new Regional Support Office (RSO) in Dubai, United Arab Emirates. The office - the 23rd Bombardier RSO to open in the network - will anchor regional support capabilities for Bombardier commercial aircraft customers throughout the Middle East and surrounding areas. Bombardier announced the new Dubai RSO during the Africa and Middle East Regional Review to an audience of commercial aircraft customers, foreign dignitaries and government officials in Johannesburg, South Africa.

Bombardier also announced it is further strengthening its commercial aircraft sales and marketing team with the appointment of Alex Glock, Regional Vice President, Sales - Latin America and the Caribbean. Mr. Glock will be based in the region with the location of his central sales office to be confirmed at a later date. Satellite commercial aircraft sales offices are already located in Sao Paolo, Brazil and Buenos Aires, Argentina. In the near future, the breadth of the Latin America commercial aircraft sales and marketing teams will be strengthened further as the central office is staffed to fully support the region.

"In the last 10 years, capacity growth in the region has nearly doubled, keeping in line with an accelerated GDP rate that is one of the world's fastest growing. As demand for commercial aircraft accelerates in Latin America and the Caribbean, we are pleased to demonstrate the importance of this dynamic market as we realign and position a strong, locally based sales and marketing team under Alex to provide industry-leading solutions to current and prospective customers," said Kevin Smith, Vice President, Sales, Americas, Bombardier Commercial Aircraft.

"Alex brings over 20 years of industry experience and strategic knowledge of the Latin America and Caribbean markets. He will be instrumental in further strengthening our presence in these key strategic regions, which are experiencing robust economic growth - projected to continue with events such as the 2014 FIFA World Cup and the 2016 Summer Olympics activities in Brazil," added Mr. Smith. "These major international sporting events are spurring regional growth, including investment in secondary aviation infrastructure, and the development of low fare carriers, providing wider access to affordable air travel."

More about the Dubai RSO

Over the last two years, Bombardier has made great strides in the regionalization of its customer services network, as well as its Commercial Aircraft's sales and marketing teams - more than doubling the teams worldwide.

The new commercial aircraft RSO is located alongside Bombardier's business aircraft RSO and business and commercial aircraft sales teams within the Dubai Airport Free Zone. This local presence provides customers with an additional level of support in conjunction with Bombardier's extensive parts and maintenance network of wholly owned service centres and authorized service facilities (ASF), as well as its expert in-service engineering teams and 24/7 Customer Response Centres.

"The Middle East is an important region for Bombardier with a large number of existing Bombardier commercial aircraft operators," said Todd Young, Vice President, Customer Services & Support, Bombardier Commercial Aircraft. "By opening a commercial aircraft RSO in Dubai, we will strengthen the support presence on the ground. It is yet another example of our commitment to building lasting relationships with existing and potential customers, as well as establishing local roots in the markets where our commercial aircraft operate."

The Dubai RSO will provide in-region account management support for all CRJ and Q-Series aircraft operators, and will continue to grow to meet the needs of future CSeries aircraft operators in the region. To date, Bombardier has over 200 commercial aircraft in service or on order in the Middle East and Africa region. The Dubai RSO will provide expertise and support to local commercial aircraft operators, as well as operators flying into the region.

Bombardier has been actively expanding its support network to bring services closer to its growing international customer base. This new addition is part of a network that now has a total of 23 RSOs, serving both business and commercial aircraft, located in countries such as Australia, Brazil, China, Germany, India, Japan, Mexico, Russia, Singapore, South Africa, United Arab Emirates, the United Kingdom and United States of America. The Dubai, UAE commercial aircraft RSO joins the business aircraft RSO as the second office to support Bombardier aircraft in and around Dubai. The business aircraft RSO in Dubai joined the Bombardier Customer Services network in 2010.

About Bombardier

Bombardier is the world's only manufacturer of both planes and trains. Looking far ahead while delivering today, Bombardier is evolving mobility worldwide by answering the call for more efficient, sustainable and enjoyable transportation everywhere. Our vehicles, services and, most of all, our employees are what make us a global leader in transportation.

Bombardier is headquartered in Montreal, Canada. Our shares are traded on the Toronto Stock Exchange (BBD) and we are listed on the Dow Jones Sustainability World and North America Indexes. In the fiscal year ended December 31, 2013, we posted revenues of $18.2 billion. News and information are available at bombardier.com or follow us on Twitter @Bombardier.

Notes to Editors

Follow @Bombardier_Aero on Twitter to receive the latest news and updates from Bombardier Aerospace.

To receive our press releases, please visit the RSS Feed section.

Bombardier, CRJ, CSeries, Q-Series and The Evolution of Mobility are trademarks of Bombardier Inc. or its subsidiaries.

Contacts:
Bombardier Aerospace
Marc Duchesne
+416-373-3030
[email protected]
www.bombardier.com

Bombardier Aerospace
Mark Masluch
+1-514-855-7167
[email protected]

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Mobile device usage has increased exponentially during the past several years, as consumers rely on handhelds for everything from news and weather to banking and purchases. What can we expect in the next few years? The way in which we interact with our devices will fundamentally change, as businesses leverage Artificial Intelligence. We already see this taking shape as businesses leverage AI for cost savings and customer responsiveness. This trend will continue, as AI is used for more sophistica...
Cloud Expo | DXWorld Expo have announced the conference tracks for Cloud Expo 2018. Cloud Expo will be held June 5-7, 2018, at the Javits Center in New York City, and November 6-8, 2018, at the Santa Clara Convention Center, Santa Clara, CA. Digital Transformation (DX) is a major focus with the introduction of DX Expo within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive ov...
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
In his general session at 21st Cloud Expo, Greg Dumas, Calligo’s Vice President and G.M. of US operations, discussed the new Global Data Protection Regulation and how Calligo can help business stay compliant in digitally globalized world. Greg Dumas is Calligo's Vice President and G.M. of US operations. Calligo is an established service provider that provides an innovative platform for trusted cloud solutions. Calligo’s customers are typically most concerned about GDPR compliance, application p...
Digital transformation is about embracing digital technologies into a company's culture to better connect with its customers, automate processes, create better tools, enter new markets, etc. Such a transformation requires continuous orchestration across teams and an environment based on open collaboration and daily experiments. In his session at 21st Cloud Expo, Alex Casalboni, Technical (Cloud) Evangelist at Cloud Academy, explored and discussed the most urgent unsolved challenges to achieve f...
Continuous Delivery makes it possible to exploit findings of cognitive psychology and neuroscience to increase the productivity and happiness of our teams. In his session at 22nd Cloud Expo | DXWorld Expo, Daniel Jones, CTO of EngineerBetter, will answer: How can we improve willpower and decrease technical debt? Is the present bias real? How can we turn it to our advantage? Can you increase a team’s effective IQ? How do DevOps & Product Teams increase empathy, and what impact does empath...
DevOps promotes continuous improvement through a culture of collaboration. But in real terms, how do you: Integrate activities across diverse teams and services? Make objective decisions with system-wide visibility? Use feedback loops to enable learning and improvement? With technology insights and real-world examples, in his general session at @DevOpsSummit, at 21st Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, explored how leading organizations use data-driven DevOps to close th...
As many know, the first generation of Cloud Management Platform (CMP) solutions were designed for managing virtual infrastructure (IaaS) and traditional applications. But that's no longer enough to satisfy evolving and complex business requirements. In his session at 21st Cloud Expo, Scott Davis, Embotics CTO, explored how next-generation CMPs ensure organizations can manage cloud-native and microservice-based application architectures, while also facilitating agile DevOps methodology. He expla...
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
"Digital transformation - what we knew about it in the past has been redefined. Automation is going to play such a huge role in that because the culture, the technology, and the business operations are being shifted now," stated Brian Boeggeman, VP of Alliances & Partnerships at Ayehu, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
You know you need the cloud, but you're hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You're looking at private cloud solutions based on hyperconverged infrastructure, but you're concerned with the limits inherent in those technologies. What do you do?
"I focus on what we are calling CAST Highlight, which is our SaaS application portfolio analysis tool. It is an extremely lightweight tool that can integrate with pretty much any build process right now," explained Andrew Siegmund, Application Migration Specialist for CAST, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Synametrics Technologies will exhibit at SYS-CON's 22nd International Cloud Expo®, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Synametrics Technologies is a privately held company based in Plainsboro, New Jersey that has been providing solutions for the developer community since 1997. Based on the success of its initial product offerings such as WinSQL, Xeams, SynaMan and Syncrify, Synametrics continues to create and hone inn...
"We started a Master of Science in business analytics - that's the hot topic. We serve the business community around San Francisco so we educate the working professionals and this is where they all want to be," explained Judy Lee, Associate Professor and Department Chair at Golden Gate University, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.