Welcome!

Related Topics: @CloudExpo, Java IoT, Microservices Expo, Linux Containers, @DXWorldExpo, SDN Journal

@CloudExpo: Article

Conquering the Cloud: Skills to Master in a Services-Based World

The rise and adoption of cloud services fundamentally changes the role of the IT professional

In a recent survey of IT pros, not only did cloud computing rank as a top three technology both as most disruptive and as most significant to business over the past three to five years, but it ranked as the number one technology investment most needed for businesses to remain competitive in the next three to five years.

In short, the cloud is here, and it's here to stay. We're naturally seeing many enterprises move to the cloud, at least in a hybrid traditional computing-cloud approach (for now). As more cloud-based services are born, the shift will only accelerate. This begs the question, what does all this mean for today's IT pro?

Does the cloud mean the end of the IT pro?
The rise and adoption of cloud services fundamentally changes the role of the IT professional. Some even argue that the demand for particular IT jobs may disappear altogether. That may sound ominous, but some aspects of IT will indeed change and many things IT pros do today will go away. Some companies may get to the point where they have to ask themselves if enough of the IT infrastructure remains on premise to justify maintaining current internal IT roles.

However, IT will not go extinct because of the shift to the cloud. In fact, it presents IT pros with an opportunity to do something absolutely critical to business success and that no one else is in a better position to do: manage and integrate these cloud services into existing business systems. This will be key for IT pros who want to remain relevant in the new services-based world.

Become cloud leaders
To remain relevant, IT pros must embrace the cloud, not be afraid of it. Business leaders have become more tech-savvy, yes, but they lack the IT skills needed to navigate the transition from traditional computing to cloud computing. This is where today's IT pro can step up as a leader in the new cloud environment, but it will take work.

Leveraging cloud services is not the same as delivering similar services from on-premise systems. In some cases, like IaaS and PaaS, IT pros will have to learn new ways of creating and deploying systems and applications. With a hybrid approach, IT pros will be challenged with managing a unified system running on different infrastructure in different places. For SaaS, the challenge will largely revolve around ensuring performance with only the data and management options provided by the vendor along with integration of the information provided by that vendor with other cloud or on premise systems to meet business objectives.

In light of these challenges and a few others, here are several steps IT pros need to take to survive in the services-based world:

  • Understand cloud services and technologies: As a starting point, IT pros need to know the key cloud services options available - SaaS, PaaS and IaaS. But it's not enough just to understand the options, it's important to determine what options work best for the business. For example, a small business that uses standard applications may benefit from SaaS, but larger enterprises that use a multitude of applications both standard and custom may benefit from a combination of services such as IaaS and PaaS. IT pros need to empower themselves to build and implement these solutions while also ensuring they're operating at optimal performance levels.
  • Ensure proper application and system integration: IT pros need to develop new skills around integrating cloud services with existing internal business systems or other cloud services to meet company-specific needs. If a company plans to primarily use cloud in a hybrid approach, IT pros will need to understand both their traditional job, how a related SaaS, IaaS or PaaS solution works and how to integrate them.
  • Become an IT security guru: While the cloud isn't necessarily less secure than on-premise systems, the security implications and risks of the cloud are slightly different. IT pros will need to learn the different cloud design models and related security tools available to help build a strong solution and increase confidence from business leaders.
  • Develop business skills: Understanding cloud technologies, their security implications and how to integrate applications and systems is crucial. Yet, IT pros need to take it to the next level and ensure IT priorities align with business objectives and needs. This skill is especially important as SaaS-type applications allow more IT decisions to be made by business people without the current levels of dependency on IT. Being able to understand the implementation, operations, management, integration and security of cloud systems in context of business requirements will be a valuable skill indeed.

Cloud computing is only one of the many emerging technologies impacting the way IT works today, but it is perhaps the most pervasive. IT pros must remain nimble, learning new skills and adapting to new technology trends while also understanding how these trends align with business strategies. This will empower IT pros to continually adapt their role and take a seat at the table as business bottom lines become increasingly reliant on technology.

More Stories By Michael Thompson

Michael Thompson is Director of Systems Management Business at SolarWinds.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


Latest Stories
Sanjeev Sharma Joins November 11-13, 2018 @DevOpsSummit at @CloudEXPO New York Faculty. Sanjeev Sharma is an internationally known DevOps and Cloud Transformation thought leader, technology executive, and author. Sanjeev's industry experience includes tenures as CTO, Technical Sales leader, and Cloud Architect leader. As an IBM Distinguished Engineer, Sanjeev is recognized at the highest levels of IBM's core of technical leaders.
SYS-CON Events announced today that IoT Global Network has been named “Media Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. The IoT Global Network is a platform where you can connect with industry experts and network across the IoT community to build the successful IoT business of the future.
DXWorldEXPO LLC announced today that Kevin Jackson joined the faculty of CloudEXPO's "10-Year Anniversary Event" which will take place on November 11-13, 2018 in New York City. Kevin L. Jackson is a globally recognized cloud computing expert and Founder/Author of the award winning "Cloud Musings" blog. Mr. Jackson has also been recognized as a "Top 100 Cybersecurity Influencer and Brand" by Onalytica (2015), a Huffington Post "Top 100 Cloud Computing Experts on Twitter" (2013) and a "Top 50 C...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
When applications are hosted on servers, they produce immense quantities of logging data. Quality engineers should verify that apps are producing log data that is existent, correct, consumable, and complete. Otherwise, apps in production are not easily monitored, have issues that are difficult to detect, and cannot be corrected quickly. Tom Chavez presents the four steps that quality engineers should include in every test plan for apps that produce log output or other machine data. Learn the ste...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
Enterprises are universally struggling to understand where the new tools and methodologies of DevOps fit into their organizations, and are universally making the same mistakes. These mistakes are not unavoidable, and in fact, avoiding them gifts an organization with sustained competitive advantage, just like it did for Japanese Manufacturing Post WWII.
When building large, cloud-based applications that operate at a high scale, it's important to maintain a high availability and resilience to failures. In order to do that, you must be tolerant of failures, even in light of failures in other areas of your application. "Fly two mistakes high" is an old adage in the radio control airplane hobby. It means, fly high enough so that if you make a mistake, you can continue flying with room to still make mistakes. In his session at 18th Cloud Expo, Le...
With more than 30 Kubernetes solutions in the marketplace, it's tempting to think Kubernetes and the vendor ecosystem has solved the problem of operationalizing containers at scale or of automatically managing the elasticity of the underlying infrastructure that these solutions need to be truly scalable. Far from it. There are at least six major pain points that companies experience when they try to deploy and run Kubernetes in their complex environments. In this presentation, the speaker will d...
DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City. Digital Transformation (DX) is a major focus with the introduction of DXWorldEXPO within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term.
Machine learning provides predictive models which a business can apply in countless ways to better understand its customers and operations. Since machine learning was first developed with flat, tabular data in mind, it is still not widely understood: when does it make sense to use graph databases and machine learning in combination? This talk tackles the question from two ends: classifying predictive analytics methods and assessing graph database attributes. It also examines the ongoing lifecycl...
Daniel Jones is CTO of EngineerBetter, helping enterprises deliver value faster. Previously he was an IT consultant, indie video games developer, head of web development in the finance sector, and an award-winning martial artist. Continuous Delivery makes it possible to exploit findings of cognitive psychology and neuroscience to increase the productivity and happiness of our teams.
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.