Welcome!

Related Topics: @CloudExpo, Java IoT, Microservices Expo, Linux Containers, @DXWorldExpo, SDN Journal

@CloudExpo: Article

Conquering the Cloud: Skills to Master in a Services-Based World

The rise and adoption of cloud services fundamentally changes the role of the IT professional

In a recent survey of IT pros, not only did cloud computing rank as a top three technology both as most disruptive and as most significant to business over the past three to five years, but it ranked as the number one technology investment most needed for businesses to remain competitive in the next three to five years.

In short, the cloud is here, and it's here to stay. We're naturally seeing many enterprises move to the cloud, at least in a hybrid traditional computing-cloud approach (for now). As more cloud-based services are born, the shift will only accelerate. This begs the question, what does all this mean for today's IT pro?

Does the cloud mean the end of the IT pro?
The rise and adoption of cloud services fundamentally changes the role of the IT professional. Some even argue that the demand for particular IT jobs may disappear altogether. That may sound ominous, but some aspects of IT will indeed change and many things IT pros do today will go away. Some companies may get to the point where they have to ask themselves if enough of the IT infrastructure remains on premise to justify maintaining current internal IT roles.

However, IT will not go extinct because of the shift to the cloud. In fact, it presents IT pros with an opportunity to do something absolutely critical to business success and that no one else is in a better position to do: manage and integrate these cloud services into existing business systems. This will be key for IT pros who want to remain relevant in the new services-based world.

Become cloud leaders
To remain relevant, IT pros must embrace the cloud, not be afraid of it. Business leaders have become more tech-savvy, yes, but they lack the IT skills needed to navigate the transition from traditional computing to cloud computing. This is where today's IT pro can step up as a leader in the new cloud environment, but it will take work.

Leveraging cloud services is not the same as delivering similar services from on-premise systems. In some cases, like IaaS and PaaS, IT pros will have to learn new ways of creating and deploying systems and applications. With a hybrid approach, IT pros will be challenged with managing a unified system running on different infrastructure in different places. For SaaS, the challenge will largely revolve around ensuring performance with only the data and management options provided by the vendor along with integration of the information provided by that vendor with other cloud or on premise systems to meet business objectives.

In light of these challenges and a few others, here are several steps IT pros need to take to survive in the services-based world:

  • Understand cloud services and technologies: As a starting point, IT pros need to know the key cloud services options available - SaaS, PaaS and IaaS. But it's not enough just to understand the options, it's important to determine what options work best for the business. For example, a small business that uses standard applications may benefit from SaaS, but larger enterprises that use a multitude of applications both standard and custom may benefit from a combination of services such as IaaS and PaaS. IT pros need to empower themselves to build and implement these solutions while also ensuring they're operating at optimal performance levels.
  • Ensure proper application and system integration: IT pros need to develop new skills around integrating cloud services with existing internal business systems or other cloud services to meet company-specific needs. If a company plans to primarily use cloud in a hybrid approach, IT pros will need to understand both their traditional job, how a related SaaS, IaaS or PaaS solution works and how to integrate them.
  • Become an IT security guru: While the cloud isn't necessarily less secure than on-premise systems, the security implications and risks of the cloud are slightly different. IT pros will need to learn the different cloud design models and related security tools available to help build a strong solution and increase confidence from business leaders.
  • Develop business skills: Understanding cloud technologies, their security implications and how to integrate applications and systems is crucial. Yet, IT pros need to take it to the next level and ensure IT priorities align with business objectives and needs. This skill is especially important as SaaS-type applications allow more IT decisions to be made by business people without the current levels of dependency on IT. Being able to understand the implementation, operations, management, integration and security of cloud systems in context of business requirements will be a valuable skill indeed.

Cloud computing is only one of the many emerging technologies impacting the way IT works today, but it is perhaps the most pervasive. IT pros must remain nimble, learning new skills and adapting to new technology trends while also understanding how these trends align with business strategies. This will empower IT pros to continually adapt their role and take a seat at the table as business bottom lines become increasingly reliant on technology.

More Stories By Michael Thompson

Michael Thompson is Director of Systems Management Business at SolarWinds.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


Latest Stories
As organizations shift towards IT-as-a-service models, the need for managing and protecting data residing across physical, virtual, and now cloud environments grows with it. Commvault can ensure protection, access and E-Discovery of your data – whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise. In his general session at 18th Cloud Expo, Randy De Meno, Chief Technologist - Windows Products and Microsoft Part...
Andi Mann, Chief Technology Advocate at Splunk, is an accomplished digital business executive with extensive global expertise as a strategist, technologist, innovator, marketer, and communicator. For over 30 years across five continents, he has built success with Fortune 500 corporations, vendors, governments, and as a leading research analyst and consultant.
"Cloud computing is certainly changing how people consume storage, how they use it, and what they use it for. It's also making people rethink how they architect their environment," stated Brad Winett, Senior Technologist for DDN Storage, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
In his session at 20th Cloud Expo, Brad Winett, Senior Technologist for DDN Storage, will present several current, end-user environments that are using object storage at scale for cloud deployments including private cloud and cloud providers. Details on the top considerations of features and functions for selecting object storage will be included. Brad will also touch on recent developments in tiering technologies that deliver single solution and an end-user view of data across files and objects...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settl...
No hype cycles or predictions of zillions of things here. IoT is big. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, Associate Partner at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He discussed the evaluation of communication standards and IoT messaging protocols, data analytics considerations, edge-to-cloud tec...
In his session at @ThingsExpo, Dr. Robert Cohen, an economist and senior fellow at the Economic Strategy Institute, presented the findings of a series of six detailed case studies of how large corporations are implementing IoT. The session explored how IoT has improved their economic performance, had major impacts on business models and resulted in impressive ROIs. The companies covered span manufacturing and services firms. He also explored servicification, how manufacturing firms shift from se...
For far too long technology teams have lived in siloes. Not only physical siloes, but cultural siloes pushed by competing objectives. This includes informational siloes where business users require one set of data and tech teams require different data. DevOps intends to bridge these gaps to make tech driven operations more aligned and efficient.
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.
It is ironic, but perhaps not unexpected, that many organizations who want the benefits of using an Agile approach to deliver software use a waterfall approach to adopting Agile practices: they form plans, they set milestones, and they measure progress by how many teams they have engaged. Old habits die hard, but like most waterfall software projects, most waterfall-style Agile adoption efforts fail to produce the results desired. The problem is that to get the results they want, they have to ch...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
The best way to leverage your CloudEXPO | DXWorldEXPO presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering CloudEXPO | DXWorldEXPO will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at CloudEXPO. Product announcements during our show provide your company with the most reach through our targeted audienc...