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Strategic Partnership Enables Coactiva to Continue to Help Protect the Public Purse

LEEDS, UNITED KINGDOM -- (Marketwired) -- 07/15/14 -- Leading expert in counter-fraud and empty homes detection, Coactiva has announced a strategic partnership with Civica, to help local authorities realise significant financial savings.

The new partnership with Civica, the market leader in specialist systems and business process services that help organisations across the public sector transform the way they work, will combine Civica's OnDemand service, which the organisation already provides to local authorities, with Coactiva's ThreeSixty Council Tax View and ThreeSixty Empty Homes solutions.

Part of the Callcredit Information Group, Coactiva's solutions provide a natural extension to Civica's offering, enabling local authorities to detect fraudulent single persons discount at point of application and amongst existing claimants, it will also monitor existing claimants for change of circumstances. Councils will also be able to identify empty homes that can be brought back into use. The money freed-up by both solutions can be used on vital front line services.

Andrew Davis, Director for Public Sector, Coactiva said: "At a time when budgets and resources are stretched it is imperative that local authorities look at ways they can maximise financial opportunities available to them. We are delighted that our partnership will make this easier to achieve.

"By quickly assessing existing discount claimants for eligibility and preventing false discount claims at point of application will help to make significant financial savings. This, combined with identifying long-term empty properties that are actually occupied, which can generate up to GBP 350,000 of New Homes Bonus grants from the Department for Communities and Local Government over the next six years, will help to protect the public purse further."

Gary Bell, BPO Director, Civica said: "Civica and Coactiva already have a strong track record of working together in developing an in-depth understanding of how the public sector can drive efficiencies and make cost savings. We have worked on a number of projects including risk based verification (RBV) for the Open Revenues software. The combination of Civica's council tax and benefits processing expertise and Coactiva's robust data analysis will take the pain out of identifying false claims and changes in circumstance, ensuring the tax base is accurate, driving out fraud and error and maximising income to local authorities."

About Coactiva part of the Callcredit information Group - www.coactiva.com

Leeds head-quartered Callcredit Information Group launched its public sector business in 2011 and acquired Coactiva in January 2014 further extending the range of innovative products and services offered by Callcredit to the public sector.

Established in 2001, with offices in London and Wales, Coactiva is a pioneer in bringing sophisticated, innovative 'Big Data' Analytics & Business Intelligence solutions into everyday use within many public sector organisations.

Coactive combines Callcredit's extensive public sector experience with technology leadership, providing the unique knowledge and insight to help make better, more responsible decisions - and make a real difference to public services. Focused on the needs of local authorities and organisations within social housing, educational establishments, the emergency services, health and leisure, central government, communications and partnerships, Coactiva's solutions are specifically designed to deliver real results for the public sector.

Coactiva's leading edge approach to deploying consumer information can help plan resources, connect with residents, increase revenues and fight fraud locally.

ThreeSixty Council Tax View

ThreeSixty Council Tax View provides the most complete view of the household currently available and can be used to detect fraud amongst existing claimants, monitor those claimants for change of circumstances and prevent fraudulent applications before they are claimed.

The service allows local authorities to integrate other in-house data sources, record outcomes and baseline campaign performance.

ThreeSixty Empty Homes

ThreeSixty Empty Homes has been specifically designed to enable councils to establish if a home is empty and, where applicable, take advantage of the New Homes Bonus.

The Department for Communities and Local Government (DCLG) incentivise Local Authorities in England and Wales to increase the number of available homes by allowing for new homes to be built or by bringing long-term empty properties back into use. This incentive is called the New Homes Bonus and is worth GBP 8,652 per new property identified.

About Civica

Civica (www.civica.co.uk) is a market leader in specialist systems and business process services for organisations across the public sector and around the world. Through experienced people who understand service delivery, the Group applies software, cloud-based services and outsourcing to help customers transform the way they work. Drawing on a unique combination of people, technology and business process expertise, Civica supplies more than 2,500 organisations in the UK, Australia, New Zealand, Singapore, Canada and the USA.

Contacts:
Callcredit Information Group
Duncan Bowker
PR Manager
Tel: 0113 388 4300
Mobile: 07557 263 660
Email: duncan.bowker@callcreditgroup.com

Callcredit Information Group
Lucy Smith
Press Officer
Tel: 0113 388 4300
Mobile: 0786 739 5104
E-mail: lucy.smith@callcreditgroup.com

Callcredit Information Group
Amy Bhavra
Press Officer
Tel: 0113 388 4300
Mobile: 0755 716 2990
E-mail: amy.bhavra@callcreditgroup.com

Civica Press Office at Brands2Life
Clementine Stopford
(0)20 7592 1200
civica@brands2life.com

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