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Newly Released Viewpointe White Paper, “Not All Clouds Are Created Equal”

Viewpointe®, a leading managed service and payments provider to regulated industries, today announced a new white paper that highlights how using the appropriate cloud infrastructure can optimize business processes, deliver competitive agility and address information mismanagement. Viewpointe commissioned Kahn Consulting to develop the paper, Not All Clouds Are Created Equal: Creating Your Information Nirvana, as part of an ongoing initiative to provide guidance to organizations in regulated industries that are seeking to improve information management and governance through the use of cloud deployment.

Regulated businesses, including those in the financial services, healthcare and energy sectors, are under cost and regulatory pressures to rethink information governance policies, technology and delivery, according to the white paper. As such, the piece explores the evolution of the cloud, the various cloud options available today and how organizations can identify the best cloud solutions that meet business needs to improve enterprise-wide processes.

“The cloud is inevitable – especially for big business where information matters and compliance is imperative,” explains author Randolph Kahn, Esq., president of Kahn Consulting Inc., an information governance consultancy. “While all clouds are not the same, the right cloud can be game-changing for an organization in its ability to increase business agility, improve compliance and reduce costs.”

Recognizing the challenges in selecting the right cloud for a company’s particular needs, organizations are encouraged to focus on selecting providers able to address these five areas:

1. Data Sensitivity – The provider should be able to address the management, security and storage of sensitive information.

2. Compliance – A vendor should show a keen understanding of regulatory compliance, records management principles, security best practices and audits.

3. eDiscovery – Organizations should make certain that cloud providers understand their eDiscovery processes and that data accessibility is fully addressed.

4. Contracting and Service Levels – When entering into an agreement, a clear outline of services and measurement to be delivered should be completed

5. Vendor Expertise and Reputation – Organizations should only do business with a cloud service provider that has the expertise and industry knowledge required for success.

“Forward-looking organizations are wisely considering both their consumers’ and end-users’ rapid adoption of the cloud, while also addressing the organizations’ regulatory, security and scalability needs,” said William Shute, Viewpointe executive vice president, corporate strategy and marketing. “Adopting information governance infrastructures that enable the efficient management, analysis and processing of digital business in a secure, compliant and agile fashion are critical, especially for regulated industries.”

Shute added, “An organization should partner with a cloud service provider that can deliver system effectiveness, data integrity and rapid deployment while also assisting with best practice guidance and IG strategy formulation. Vendor experience and pedigree can make all the difference in cloud deployment.”

Download a copy of the white paper, here.


Founded in 2000, Viewpointe® is one of the largest service providers to regulated industries. The New York-based company offers cloud-based information governance, check archive, end-to-end check image exchange, clearing and settlement and Automated Clearing House (ACH) association services. Trusted by major financial institutions, Viewpointe has been named to the prestigious FinTech 100, representing the best of the best in financial technology and service providers, every year since 2006. For more information, please visit


Kahn Consulting, Inc. (KCI) is a consulting firm specializing in the legal, compliance, and policy issues of information technology and information lifecycle management. Through a range of services including information and records management program development; electronic records and email policy development; Information Management Compliance audits; product assessments; legal and compliance research; and education and training, KCI helps its clients address today’s critical issues in an ever-changing regulatory and technological environment. Based in Chicago, KCI provides its services to Fortune 500 companies and government agencies in North America and around the world. More information about KCI, its services and its clients can be found online at:

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