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Chicago Data Breach Victims at Heightened Risk of Identity Theft, New Study Shows
|By Business Wire
|July 16, 2014 11:00 AM EDT
research released by the National Consumers League (NCL) and Javelin
Strategy and Research reveals disturbing trends for Chicago residents
who have been affected by data breaches, finding that 72 percent of
fraud victims were also victims of data breach, suggesting a strong link
between breaches and fraud.
Attorney General Madigan joined representatives from NCL and Javelin
Strategy & Research Wednesday at 1871 to discuss the research findings
and resources for Illinois residents to protect themselves from identity
“The latest data breaches have served as a wakeup call signaling that
government and the private sector need to take serious, meaningful
action to curb this growing threat to our financial security,” Madigan
Also included in the research were findings that show consumers are
losing faith in business to protect their identities and want more
government action on fraud prevention measures.
“Data insecurity is leading to real consumer harm and this report
confirms consumers are at a loss for where to turn in the face of this
national problem,” said NCL’s John Breyault. “As consumers share vast
amounts of personal data with businesses, government and other entities,
they expect their information to be protected from malicious hackers.”
This event today in Chicago is the third in NCL’s’ #DataInsecurity
Project, and follows similar events in Miami and Los Angeles which
featured United States Attorney for the Southern District of Florida
Wifredo Ferrer, Federal Trade Commission Commissioner Terrell McSweeny
and Joanne McNabb, Director of Privacy Education & Policy for the
California Office of the Attorney General.
“In this polarized political climate, it’s rare for Americans to express
such agreement on any issue,” said Al Pascual, Javelin’s Senior Analyst
of Fraud and Security. “But when it comes to the security of their
personally identifiable information, the respondents said with one voice
that the government must do more.”
#DataInsecurity Project Findings For Chicago Metropolitan Area Fraud
The National Consumers League recently released new research examining
the impact of data breaches and identity fraud on consumer victims in
four key regions nationwide, including the Chicago metropolitan area.
According to the study, Americans are urgently calling out for
government action on the growing threat posed by data breach and
The study, conducted in partnership with Javelin Strategy & Research,
shows that the impact of data breaches on consumers is indeed severe: 61
percent of data breach victims who also experienced identity theft
reported that the breached information was used to commit the fraud
against them. What’s more, nearly half of all fraud victims – 49 percent
– do not know where the information used to defraud them was compromised.
The NCL/Javelin study, which includes surveys of fraud victims from
Chicago, Los Angeles, Miami and Minneapolis, along with additional
Javelin research on national fraud trends, found that consumers are
calling for government to take action. A mere 28 percent of victims
surveyed said the government’s requirements for protecting healthcare
and financial data were “sufficient.”
In Chicago, 43 percent of fraud victims said their data was used to make
online purchases and 28 percent said their information was used to make
purchases in-person. Among fraud victims in Chicago, 72 percent had
previously received a data breach notification which is higher than
reporting by victims in Minneapolis (66 percent), but is comparatively
worse than in Los Angeles (82 percent) and Miami (80 percent) where the
rates of data breach notification among fraud victims were significantly
According to the new study, the consequences of consumer fraud have a
serious ripple effect: fraud victims report losing trust in the
businesses where their data was compromised. For example, 59 percent of
respondents whose data was breached at a retailer expressed
“significantly decreased” trust in retailers who failed to protect their
information. “When consumer trust drops, so do sales,” added Breyault,
“This study is only the latest evidence for why the business community
should be one of the most vocal advocates for protecting consumer data.”
About the National Consumers League
The National Consumers League, founded in 1899, is America's pioneer
consumer organization. Our mission is to protect and promote social and
economic justice for consumers and workers in the United States and
abroad. For more information, visit www.nclnet.org.
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