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Castlight Health Enters Partnership With Teladoc To Further Expand the Enterprise Healthcare Cloud
|By Business Wire
|July 18, 2014 08:01 AM EDT
Castlight Health®, a pioneer in the Enterprise
Healthcare Cloud, has further expanded its technology
platform through a relationship with Teladoc, the nation’s first and
largest telehealth provider with more than 8 million members. This
relationship enables Teladoc to offer its telehealth services through
Castlight’s technology suite to all enterprises that work with both
Castlight and Teladoc.
Castlight empowers large businesses to manage healthcare spending and
enables employees and families to make informed choices with a clear
understanding of costs and likely outcomes. Teladoc provides access to
U.S. board-certified, state-licensed physicians who can treat many
non-emergency medical issues, such as allergies, bronchitis, skin
rashes, flu symptoms and pink eye, via phone, secure online video, and
By offering affordable and convenient access to quality care – without
leaving the home or office – Teladoc significantly reduces the
utilization of more costly alternatives, such as emergency rooms or
urgent care facilities. As a result, unnecessary ER or urgent care
visits for minor conditions can be dramatically lowered. It is estimated
that a Teladoc consult, at a $40 charge, can save an average of $90
compared to an urgent care center visit and more than $1,400 compared to
an ER visit.
“Teladoc’s relationship with Castlight is designed to deliver
significant value for large employers nationwide by helping their
employees seek lower cost, higher quality options instead of the ER or
Urgent Care Center when their doctor is unavailable. The Castlight
relationship is in line with our recent strategic alliances and
partnerships as Teladoc continues to expand and grow as a leader in
healthcare,” said Jason Gorevic, CEO of Teladoc.
Integration of Teladoc into Castlight further amplifies the proven
benefits of telehealth services. For those individuals whose employers
offer Teladoc within the Castlight technology suite, an alert will
appear in Castlight when users conduct a search for a relevant medical
service, such as an ear
infection or sore throat. The alert prompts the individual to opt
for telehealth and provides an immediate click through to access the
“We’re pleased to integrate Teladoc into Castlight. In doing so, we can
help our employer customers realize even greater benefits from their
telehealth service than if it is a stand-alone company benefit,” said
Maeve O’Meara, vice president of Product Management for Castlight
Health. “The power is in leveraging the Castlight platform, making it
that much easier for an employee to find and use Teladoc when they need
Castlight Connect Mobilizes the Healthcare Ecosystem
Teladoc is one of many companies to integrate with Castlight through the Castlight
Connect Solution Center, one of four Solution Centers that comprise
the Castlight Enterprise Healthcare Cloud.
These third-party integrations enable employees to discover and access
services such as telehealth providers, Health Savings Account providers,
on-site clinic providers, and other expert opinion services. Castlight
Connect also has integrations with advocacy services, wellness
solutions, decision support applications, and appointment scheduling
solutions. Deploying this Castlight Solution Center empowers businesses
to move away from a fragmented set of underutilized vendor programs to
providing a “one stop shop” for employees. Employees can then better
take advantage of these resources when they need them, thereby
increasing the programs value to the employee and return on investment
to the employer.
Founded in 2002, Teladoc is the nation’s leading telehealth provider
with 8 million members and more than 250,000 consults annually. Teladoc
provides 24/7 access to affordable, high-quality medical care for adults
and children experiencing non-emergency medical issues via phone, secure
online video, mobile app or HealthSpot™ Station – a private, walk-in
kiosk. Through a directly-managed network of U.S.-based, board-certified
physicians, Teladoc delivers a 95 percent patient satisfaction rate with
an average response time of 16 minutes. Teladoc is the first and only
telehealth provider to receive certification from the National Committee
for Quality Assurance (NCQA) for its physician credentialing process,
scoring 100 percent. Recognized by Fast Company as “One of World’s Most
Innovative Companies in Health Care” in 2013, Teladoc partners with
health plans, corporations, organizations and patients that seek
accessible and affordable high-quality medical care. For more
information, please visit www.Teladoc.com.
About the Castlight Enterprise Healthcare Cloud
The Enterprise Healthcare Cloud is a set of cloud-based applications
delivered via a SaaS – or software as a service – model to users using a
web browser or mobile device. The Enterprise Healthcare Cloud has four
Solution Centers: Insights, Controls, Connect and Care and is powered by
the Castlight Platform and the Castlight Data Interchange. For more
information on the Enterprise Healthcare Cloud visit www.castlighthealth.com/solutions.
About Castlight Health
Castlight Health, Inc. (NYSE: CSLT) believes great healthcare builds
great business. The Castlight Enterprise Healthcare Cloud enables
employers to deliver cost-effective benefits,
provides medical professionals and health plans a merit-based market to
showcase their services, and – most importantly – empowers employees to
make informed choices with a clear understanding of costs and likely
outcomes. For more information visit www.castlighthealth.com.
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Source: Castlight Health.
Copyright 2014 Castlight Health, Inc. Castlight Health is the
registered trademark of Castlight Health Inc. Other company and product
names may be trademarks of the respective companies with which they are
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