Welcome!

News Feed Item

BCD Travel Pilots tripBAM, Driving Hotel Savings for Corporate Clients

tripBAM™ today announced a collaboration with BCD Travel intended to help businesses capture savings when hotel rates drop after a property is booked. The global travel management company recently launched a pilot program with a handful of its corporate clients, including Sapient and WellPoint, to test whether travelers would widely use the tool and measure the amount of savings clients might expect from using it.

Encouraged by the promise of tripBAM, BCD Travel is expanding the pilot program this summer to include a larger group of clients, as more companies seek creative technologies to combat rising hotel costs and increase hotel attachment rates.

tripBAM’s hotel shopping service uses patent-pending “cluster” shopping processes to find savings on more than 60 percent of hotel groups searched, with average savings of more than $50 per night. BCD Travel is a leading global travel management company, recording more than $22 billion in sales in 2013. The global TMC will highlight its full range of offerings at booth # 1239 at the Global Business Travel Association conference in Los Angeles on July 26-30.

“tripBAM addresses two current challenges. It makes hotel rate fluctuations visible and actionable to business travelers, and also makes travelers more informed hotel shoppers by exposing them to relevant lower cost alternatives through its cluster capabilities,” said April Bridgeman, senior vice president of strategic marketing at BCD Travel. “With increasingly sophisticated hotel revenue management practices driving frequent rate changes, this service helps us discover opportunities to achieve same hotel savings as well as to steer travelers to preferred hotels.”

BCD Clients See Improved Hotel Compliance Opportunities via tripBAM

BCD client Sapient, a leading global provider of business technology and consulting services, began its tripBAM pilot in the second quarter of 2014. Shopping a mix of preferred hotel suppliers and select properties outside of Sapient’s program, tripBAM delivered savings opportunities on 39 percent of clusters shopped. “The results we’ve seen so far are most promising,” said Michelle De Costa, director of global travel and client experience for Sapient. “As we work with BCD to put together hotel cluster searches using tripBAM, we’re also seeing increased use of our preferred hotels.”

WellPoint, one of the nation’s leading health benefits companies, initially piloted tripBAM to shop for rate savings only at the property already booked by the traveler. Shopping only this limited scope, when savings were found, WellPoint averaged a room rate reduction of $44 per booking. “This initial test, even on such a small scale, shows there are new, incremental savings to be found in traditional travel categories,” said Cindy Heston, director of travel and events at WellPoint. “We’re taking steps now to expand our tripBAM searches to clusters that will bias towards our preferred hotel partners.” WellPoint uses Tbiz, a division of BCD Travel, to manage its travel, and the company recently expanded the range of its hotel cluster searches to also include preferred properties.

BCD Automation and Service Enhance tripBAM’s Cost-Saving Services

When tripBAM delivers a new hotel option that meets the corporate client’s savings threshold and program guidelines, BCD delivers a customized email to the traveler that clearly describes the current hotel, the new hotel option, the amount of savings, and a simple click to accept or decline the opportunity. A larger, more varied group of BCD clients are now piloting tripBAM, testing a range of services that include:

  • Integration that facilitates tripBAM shopping on hotel bookings made by any corporate self-booking tool, as well as traditional offline bookings made by BCD agents
  • The deployment of preferred hotel savings thresholds that improve compliance
  • Automatic re-booking of lower rates at same-hotels, adding efficiency and ensuring use of low rates
  • Automated copying of the traveler’s manager on the email detailing the savings option, a tactic that has proven to improve compliance in the majority of travel programs
  • Customized clusters that can be limited exclusively to preferred hotels and chains

“tripBAM’s creative approach to seeking out hotel savings while meeting corporate program guidelines represents the exact mix of new technology and elegant service that corporate travel managers look for today, and that will increase travelers' confidence in their managed travel program,” said Bridgeman. “Our expanded pilots are intended to test not the technology but traveler behavior. We want to measure how often savings opportunities revealed by the tool are actually accepted by travelers, under what conditions and by which traveler types so we can determine more realistic savings opportunities for our clients. Dependent on these results, we will decide whether or not to offer it more broadly.”

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. For executives, we ensure that the travel program supports company objectives. In short, we help our clients travel smart and achieve more. We make this happen in nearly 100 countries with 11,000 creative, committed and experienced people. And it’s how we maintain an industry-leading client-retention rate of more than 95%, with 2013 sales of US $22.4 billion. For more information, visit www.bcdtravel.com.

About tripBAM™

Dallas-based tripBAM is a new hotel shopping service used by corporations, hotels, travel agencies and travelers. tripBAM uses patent-pending “cluster” shopping processes to find savings on more than 60 percent of hotel groups searched, with average savings of more than $50 per night. Launched in April 2013, tripBAM earned GBTA’s Spotlight on Transformation award and recognition from leading corporate travel publications in the United Kingdom and the United States. For more information about the service, go to www.tripbam.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Digitization is driving a fundamental change in society that is transforming the way businesses work with their customers, their supply chains and their people. Digital transformation leverages DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations to capitalize on opportunities and create competitive differentiation in the application economy. However, information security has been notably absent from the DevOps movement. Speed doesn’t have to negat...
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often ...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm ...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, provided tips on how to be successful in large scale machine learning...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Your business relies on your applications and your employees to stay in business. Whether you develop apps or manage business critical apps that help fuel your business, what happens when users experience sluggish performance? You and all technical teams across the organization – application, network, operations, among others, as well as, those outside the organization, like ISPs and third-party providers – are called in to solve the problem.
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
SYS-CON Events announced today that Roundee / LinearHub will exhibit at the WebRTC Summit at @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LinearHub provides Roundee Service, a smart platform for enterprise video conferencing with enhanced features such as automatic recording and transcription service. Slack users can integrate Roundee to their team via Slack’s App Directory, and '/roundee' command lets your video conference ...
Digital transformation is too big and important for our future success to not understand the rules that apply to it. The first three rules for winning in this age of hyper-digital transformation are: Advantages in speed, analytics and operational tempos must be captured by implementing an optimized information logistics system (OILS) Real-time operational tempos (IT, people and business processes) must be achieved Businesses that can "analyze data and act and with speed" will dominate those t...
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, will compare the Jevons Paradox to modern-day enterprise IT, e...
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes ho...
SYS-CON Events announced today the Kubernetes and Google Container Engine Workshop, being held November 3, 2016, in conjunction with @DevOpsSummit at 19th Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA. This workshop led by Sebastian Scheele introduces participants to Kubernetes and Google Container Engine (GKE). Through a combination of instructor-led presentations, demonstrations, and hands-on labs, students learn the key concepts and practices for deploying and maintainin...
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service. In his session at 19th Cloud Exp...