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Riverbed SteelCentral Enables Allianz to Cut Server Response Times in Half with End-to-End Visibility into Application and Network Performance
|By Business Wire
|July 21, 2014 08:31 AM EDT
Riverbed Technology (NASDAQ: RVBD), the leader in application
performance infrastructure, today announced that Allianz,
the global insurance company, has deployed Riverbed®
SteelCentral™ performance management solutions in its Turkey
location to better analyze, diagnose and resolve performance issues in
its corporate network, customer-facing applications and web interactions
with customers. As a result of the SteelCentral deployment, Allianz
Turkey has decreased its page load times by 51%, improved productivity
and enhanced the customer experience.
This: #Riverbed SteelCentral helps @Allianz cut server
response times in half: rvbd.ly/1n8ipbK
Allianz, with more than 148,000 employees in over 70 countries, is the 31st
largest company in the world, offering banking, insurance and asset
management services to 83 million clients. In Turkey, Allianz has 2,500
employees, 12 regional offices and 3,700 agencies. The company is the
market leader with 15.8% market share in non-life insurance and 20%
market share in the pension market as of the end of last year. The
company supports its offices from two data centers.
To keep up with the company’s growth and the IT issues that have grown
commensurately, Allianz Turkey needed to improve application and network
“Whenever an application performance issue occurred, it was often
difficult to pinpoint the root cause,” said Neval Bircaner, Allianz
Turkey IT governance supervisor. “It was hard to determine whether the
application performance issues were due to the applications, the network
or our database.”
For Allianz, solving these issues was critical because they impacted the
company’s ability to do business. “Long page load times and slow
application speeds affected our productivity,” explained Bircaner. “We
were also interested in ensuring that our external partners were
satisfied with our systems.”
After a brief search with its ICT partner, Nasa Bilgi İşlem, Allianz
Turkey selected five solutions within the SteelCentral portfolio:
SteelCentral AppResponse to measure response times and availability;
SteelCentral Transaction Analyzer to track transactions and troubleshoot
problems; SteelCentral AppInternals to record and index all
transactions; SteelCentral NetSensor to provide comprehensive device
monitoring; and SteelCentral AppMapper to create dependency maps in
real-time showing how infrastructure and application components are
“The SteelCentral solutions were quick to install, easy to integrate,
provided the best dashboard and were fast at finding problems,” said
Bircaner. “Following the deployment of SteelCentral solutions, our
customers have seen a significant improvement in performance. Riverbed
has made a positive impact for us by helping us to considerably improve
the customer experience.”
Riverbed® SteelCentral™ (formerly OPNET, Cascade, and NEOP) is
the only performance management and control suite that combines user
experience, application and network performance management to provide
the visibility needed to diagnose and cure issues before end users
notice a problem, call the help desk to complain or jump to another web
site out of frustration. Riverbed SteelCentral provides enterprise-class
end-user, application and network performance management. SteelCentral
delivers visibility, analytics and insight empowering companies to
leverage IT to innovate and differentiate from the competition and
drastically reduce the time and effort required to develop, deploy and
ensure application performance. SteelCentral solutions are leveraged
throughout today’s rapid application lifecycles and across IT operations
and development teams, providing a centralized and common solution to
maximize efficiency, performance and productivity in today’s
Riverbed SteelCentral is part of the Riverbed Application Performance
Platform™, the most complete platform to enable organizations to embrace
location-independent computing, so that business objectives – not
technical constraints – drive how applications and data are delivered.
Connect with Riverbed
Riverbed at more than $1 billion in annual revenue is the leader in
Application Performance Infrastructure, delivering the most complete
platform for Location-Independent Computing. Location-Independent
Computing turns location and distance into a competitive advantage by
allowing IT to have the flexibility to host applications and data in the
most optimal locations while ensuring applications perform as expected,
data is always available when needed, and performance issues are
detected and fixed before end users notice. Riverbed’s 25,000+ customers
include 97% of the Fortune 100 and 95% of the Forbes Global 100. Learn
more at www.riverbed.com.
Riverbed and any Riverbed product or service name or logo used herein
are trademarks of Riverbed Technology, Inc. All other trademarks used
herein belong to their respective owners.
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