Click here to close now.


News Feed Item

McKesson Launches New Adherence Performance Solution

McKesson Pharmacy Systems and Automation (MPS&A) will launch its new Adherence Performance reporting solution today at 2014 McKesson ideaShare. The new solution uses pharmacy data to provide pharmacies with the actionable data they need to help make an impactful improvement on the adherence of their patient base.

“Many solutions on the market today can assist pharmacies in the execution of an adherence program, but our solution uses a combination of the customers’ own pharmacy data and our proprietary algorithm to help bring focus and fast results to any adherence program implemented by our customers,” said Emilie Ray, president MPS&A.

McKesson ran a successful pilot program on the new solution with some of its EnterpriseRx® customers over the past few months to test its success in various pharmacy models. Participants widely agreed that the new solution helped them set a direction and implement measurement goals for their adherence programs.

“Stores that currently struggle, and maybe avoid looking for a solution to adherence, find the current solutions to be overwhelming or a financial burden to their business, but this type of solution, which is simple, inexpensive and doable, helps make their goals a little easier to achieve,” said Hashim Zaibak, RPh. and proprietor of Hayat Pharmacy, Milwaukee.

While Zaibak and his team have always placed importance on adherence for the sake of each patient’s health, he believes that the Adherence Performance Solution has made an impact in the short time they’ve being using it.

“We have our own programs we used for adherence, but we had misses because we tried to identify patients manually,” he said. “The Adherence Performance solution helped us identify all of our opportunities and ultimately help more patients become adherent.”

Not shying away from the business benefits of the Adherence Performance solution, Zaibak stated that a successful adherence program aligns to a successful future for retail pharmacies.

“We’ve always known that adherence is important because it’s the right thing for the patient, but now plan bonuses are being impacted significantly by their CMS Star ratings. Pharmacies that perform really well with adherence will continue to be part of certain networks, but those who don’t run the risk of being excluded,” Zaibak said.

This latest service offering from MPS&A provides pharmacies with an adherence rating similar to the CMS Star Ratings provided to health plans. This rating can help pharmacies understand their adherence rating by organizing pharmacy management system data and giving pharmacies succinct information on target patients who should be included in an adherence program.

The new adherence solution from MPS&A also provides pharmacies with the following reports:

  • Dashboard summary: Shows the organization’s overall adherence rating for all locations along with benchmarking data showing how the organization compares to the rest of its market. This summary also shows the organization’s adherence rating trend over time.
  • Adherence ratings by pharmacy location: Pharmacies can understand which locations have higher and/or lower ratings to target improvement plans by location
  • Adherent patient target number: Specifies how many additional patients need to be adherent to increase rating
  • Adherence rating by plan: Report for pharmacies to share with plans to show their current adherence rating and improvement over time
  • Target patient list: Summary list of patients to target for an adherence program
  • Patient group summary: Report by patient group set up in the pharmacy management system

To learn more about MPS&A’s Adherence Performance Solution visit The launch of this product will occur at McKesson ideaShare, which takes place July 21-July 24 at the Gaylord Palms Resort in Orlando, Fla. McKesson ideaShare is an annual tradeshow that brings community pharmacy owners and representatives together to network and share new ideas. For more information on McKesson ideaShare 2014, visit

About McKesson Corporation

McKesson Corporation, currently ranked 15th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
We are rapidly moving to a brave new world of interconnected smart homes, cars, offices and factories known as the Internet of Things (IoT). Sensors and monitoring devices will touch every part of our lives. Let's take a closer look at the Internet of Things. The Internet of Things is a worldwide network of objects and devices connected to the Internet. They are electronics, sensors, software and more. These objects connect to the Internet and can be controlled remotely via apps and programs. ...
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi’s VP Business Development and Engineering, explored the IoT cloud-based platform technologies driving t...
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
We all know that data growth is exploding and storage budgets are shrinking. Instead of showing you charts on about how much data there is, in his General Session at 17th Cloud Expo, Scott Cleland, Senior Director of Product Marketing at HGST, showed how to capture all of your data in one place. After you have your data under control, you can then analyze it in one place, saving time and resources.
As organizations shift towards IT-as-a-service models, the need for managing & protecting data residing across physical, virtual, and now cloud environments grows with it. CommVault can ensure protection & E-Discovery of your data - whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise.
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data...
In recent years, at least 40% of companies using cloud applications have experienced data loss. One of the best prevention against cloud data loss is backing up your cloud data. In his General Session at 17th Cloud Expo, Sam McIntyre, Partner Enablement Specialist at eFolder, presented how organizations can use eFolder Cloudfinder to automate backups of cloud application data. He also demonstrated how easy it is to search and restore cloud application data using Cloudfinder.
Just over a week ago I received a long and loud sustained applause for a presentation I delivered at this year’s Cloud Expo in Santa Clara. I was extremely pleased with the turnout and had some very good conversations with many of the attendees. Over the next few days I had many more meaningful conversations and was not only happy with the results but also learned a few new things. Here is everything I learned in those three days distilled into three short points.
DevOps is about increasing efficiency, but nothing is more inefficient than building the same application twice. However, this is a routine occurrence with enterprise applications that need both a rich desktop web interface and strong mobile support. With recent technological advances from Isomorphic Software and others, rich desktop and tuned mobile experiences can now be created with a single codebase – without compromising functionality, performance or usability. In his session at DevOps Su...
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningf...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
The Internet of Everything is re-shaping technology trends–moving away from “request/response” architecture to an “always-on” Streaming Web where data is in constant motion and secure, reliable communication is an absolute necessity. As more and more THINGS go online, the challenges that developers will need to address will only increase exponentially. In his session at @ThingsExpo, Todd Greene, Founder & CEO of PubNub, exploreed the current state of IoT connectivity and review key trends and t...
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessi...