Welcome!

News Feed Item

Transplace Survey Identifies Preferred Shipper Program Best Practices

Transplace, a leading provider of transportation management services and logistics technology, today announced the results of its Preferred Shipper Program Survey conducted to gain insight into best practices for companies to achieve “preferred shipper” status with their carrier partners. The study, which included data from more than 75 transportation carriers, identified key factors in how carriers evaluate shippers and provides valuable insight to help shipper organizations better understand the best practices for becoming a preferred shipper for carriers.

Tweet This: Transplace survey reveals economic factors & driver productivity keys to achieving “preferred shipper” status

“Shippers are looking for ways to improve their transportation operations, and a significant way to do so is by aligning efforts with their carrier partners to improve efficiency and overall benefits to all parties,” said Ben Cubitt, senior vice president, consulting & engineering for Transplace. “The survey responses consistently ranked economics and driver productivity as the keys to ‘preferred shipper’ status.”

Observations from the Preferred Shipper Program Survey include:

  • Shipper Ratings: Economics remain the most important factor in how carriers evaluate and rate shippers – with nearly all respondents indicating market competitive rates and fair fuel surcharges as “critical” or “important” factors. Payment terms and average length of time until payment was also a key area for many carriers with 63 percent ranking it as a “major factor” and 36 percent considering it “important but not critical.” Of the carriers surveyed, 30 day payment terms are considered acceptable by the majority of carriers and paying in less than 30 days would really differentiate a shipper. Volume potential and positive credit rating were also consistently rated as a major factor.
  • Driver Productivity: Productivity of the driver is continuing to be a focus for carriers and one of the most critical factors in shipper freight profiles or practices. Of those surveyed, 97 percent considered dwell time as an “important” or “critical” factor in determining the preference status of a shipper. In-transit delays was second with 65 percent considering it a “major” factor and 32 percent considering it “important.” The ability to use drop trailers, shipper load count and type of freight were also key factors.
  • Driver-Friendly Facilities: Carriers ranked driver-friendly practices highest based on those that enhanced driver productivity, such as onsite parking and available bathrooms for drivers. Regular updates on loading and unloading status and a guard shack for drivers to receive instructions were also high on the list. Break rooms for drivers rounded out the top five.
  • Relationship: The scope of the relationship and the level of partnership can also affect the preference status of a shipper. The effort of a shipper to understand a carrier’s costs with relationship to equipment and recruiting drivers and willingness to discuss its issues were ranked as the two largest factors in impacting the shipper/carrier relationship. In addition, treating drivers with respect and as a valuable network asset can impact the way the shipper is viewed by an entire carrier organization.

Carriers, just like shippers, are looking for ways to improve efficiency and streamline their operations. This includes being mindful of the companies they work with and keeping detailed metrics for their shipper partners. Of the carriers surveyed, 47 percent said they have a shipper scorecard detailing companies.

Added Cubitt, “Network efficiency and driver productivity are becoming the foremost concern and focus for many carriers, and they will reward efficient shippers that help keep their trucks and drivers with capacity. However, it’s not just about efficient deliveries. Carriers want shippers to be partners at every level and work together to drive productivity and efficiency.”

To view the panel discuss “Survey Insights: Becoming the Shipper of Choice for Carriers” from Transplace’s 12th annual Shipper Symposium please click here.

About Transplace

Transplace is a non-asset, North America-based third party logistics (3PL) provider offering manufacturers, retailers, chemical and consumer packaged goods companies the optimal blend of logistics technology and transportation management services. The company’s services and capabilities include Transportation Management Services, Intermodal, Brokerage and SaaS transportation management (TMS) solutions supplemented by supply chain network planning and design, transportation procurement and consulting services. The company is recognized among the elite global 3PLs for its proven ability to deliver both rapid return on investment and consistent value to a customer base that includes many of the largest shippers in the world.

Follow the company on Twitter, Facebook, Logistically Speaking Blog and the Transplace Blog:

http://blog.transplace.com

http://logisticallyspeakingblog.com

http://twitter.com/transplace

http://www.facebook.com/transplace

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that CAST Software will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CAST was founded more than 25 years ago to make the invisible visible. Built around the idea that even the best analytics on the market still leave blind spots for technical teams looking to deliver better software and prevent outages, CAST provides the software intelligence that matter ...
The next XaaS is CICDaaS. Why? Because CICD saves developers a huge amount of time. CD is an especially great option for projects that require multiple and frequent contributions to be integrated. But… securing CICD best practices is an emerging, essential, yet little understood practice for DevOps teams and their Cloud Service Providers. The only way to get CICD to work in a highly secure environment takes collaboration, patience and persistence. Building CICD in the cloud requires rigorous ar...
SYS-CON Events announced today that Daiya Industry will exhibit at the Japanese Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Ruby Development Inc. builds new services in short period of time and provides a continuous support of those services based on Ruby on Rails. For more information, please visit https://github.com/RubyDevInc.
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busine...
As businesses evolve, they need technology that is simple to help them succeed today and flexible enough to help them build for tomorrow. Chrome is fit for the workplace of the future — providing a secure, consistent user experience across a range of devices that can be used anywhere. In her session at 21st Cloud Expo, Vidya Nagarajan, a Senior Product Manager at Google, will take a look at various options as to how ChromeOS can be leveraged to interact with people on the devices, and formats th...
First generation hyperconverged solutions have taken the data center by storm, rapidly proliferating in pockets everywhere to provide further consolidation of floor space and workloads. These first generation solutions are not without challenges, however. In his session at 21st Cloud Expo, Wes Talbert, a Principal Architect and results-driven enterprise sales leader at NetApp, will discuss how the HCI solution of tomorrow will integrate with the public cloud to deliver a quality hybrid cloud e...
SYS-CON Events announced today that Yuasa System will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Yuasa System is introducing a multi-purpose endurance testing system for flexible displays, OLED devices, flexible substrates, flat cables, and films in smartphones, wearables, automobiles, and healthcare.
Is advanced scheduling in Kubernetes achievable? Yes, however, how do you properly accommodate every real-life scenario that a Kubernetes user might encounter? How do you leverage advanced scheduling techniques to shape and describe each scenario in easy-to-use rules and configurations? In his session at @DevOpsSummit at 21st Cloud Expo, Oleg Chunikhin, CTO at Kublr, will answer these questions and demonstrate techniques for implementing advanced scheduling. For example, using spot instances ...
Companies are harnessing data in ways we once associated with science fiction. Analysts have access to a plethora of visualization and reporting tools, but considering the vast amount of data businesses collect and limitations of CPUs, end users are forced to design their structures and systems with limitations. Until now. As the cloud toolkit to analyze data has evolved, GPUs have stepped in to massively parallel SQL, visualization and machine learning.
The session is centered around the tracing of systems on cloud using technologies like ebpf. The goal is to talk about what this technology is all about and what purpose it serves. In his session at 21st Cloud Expo, Shashank Jain, Development Architect at SAP, will touch upon concepts of observability in the cloud and also some of the challenges we have. Generally most cloud-based monitoring tools capture details at a very granular level. To troubleshoot problems this might not be good enough.
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE). Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and...
SYS-CON Events announced today that Taica will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Taica manufacturers Alpha-GEL brand silicone components and materials, which maintain outstanding performance over a wide temperature range -40C to +200C. For more information, visit http://www.taica.co.jp/english/.
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busine...
We all know that end users experience the Internet primarily with mobile devices. From an app development perspective, we know that successfully responding to the needs of mobile customers depends on rapid DevOps – failing fast, in short, until the right solution evolves in your customers' relationship to your business. Whether you’re decomposing an SOA monolith, or developing a new application cloud natively, it’s not a question of using microservices – not doing so will be a path to eventual b...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities – ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups. As a result, many firms employ new business models that place enormous impor...