Welcome!

News Feed Item

MobileHelp® Receives Frost & Sullivan’s 2014 North American Price Performance Value Leadership Award

MobileHelp®, a leader in Mobile Personal Emergency Response System (M-PERS) solutions, today announced the company has been presented with Frost & Sullivan’s 2014 North American Price Performance Value Leadership Award in Personal Emergency Response Systems (PERS). Frost & Sullivan recognized MobileHelp as the best-in-class industry leader for the product value represented by its DUO system.

According to the Frost & Sullivan award findings: “Both the Classic and DUO product series provide strong industry value for form factor intuitiveness and utility, use cases, and overall annual cost. From a customer satisfaction perspective, MobileHelp’s sales focus on return guarantees, low obligatory service commitment, and easy product upgrade makes it very attractive for buyers that are seeking emergency care support without product risk.”

“This award illustrates MobileHelp’s continued commitment to providing the best value, market-leading mobile PERS services and solutions to our customers,” said Rob Flippo, CEO of MobileHelp.

Frost & Sullivan research analysts noted that MobileHelp has been at the forefront of convenience and utility in the mPERS market since its inception in 2009. With a continued dedication to broader mHealth/medical device product goals to augment its core capabilities in emergency response, Frost & Sullivan stated MobileHelp is well-poised to expand a cost-effective product base across the medical and monitoring spectrum over time.

As components of its product value measurement equation, the Frost & Sullivan findings highlighted MobileHelp’s features and functionality, ease of use, and service support, citing the following:

  • An inherent simplicity of design, with a basic call feature set and an optional automatic fall detection technology, which received the first ever mobile fall detection FDA approval in the U.S. market in 2013.
  • Its emergency alert system and MobileHelp Connect online history tracker for both caregivers and family notification of events, which augments EMS notification and, in some cases, can act as a standby system for non-critical events.
  • The concept of wearable convenience through MobileHelp’s optional wristwatch form factor that reduces product bulk, damage through movement or falls and, most importantly, reduces issues around daily forgetfulness of use.
  • The two-step transition between the Classic and DUO product suites allows customers to seamlessly upgrade from indoor only to mixed indoor/outdoor use.
  • Through its call center service partnerships , MobileHelp is able to concentrate specifically on the improvement of product, pricing and feature sets, while concomitantly providing best-in-class trained operator support.

“Mobility is a key component of shifting customer expectations in personal emergency response systems,” said Frost & Sullivan Research Analyst Daniel Ruppar. “Providing systems which broaden flexibility, while offering important ease of use, service support, and other high-value factors are key characteristics of leadership in this important senior-focused market.”

To that end, MobileHelp recently announced two new health monitoring applications—an activity monitoring application and a medication reminders application—used in conjunction with its PERS solutions and automatic fall detection technology—the Fall Button™. The applications utilize the hardware equipment already in place, making the system an easy-to-use, affordable health-monitoring solution.

“MobileHelp will continue to leverage the strengths of its existing cellular and mobile PERS solution to simultaneously offer our customers the enhanced benefit of health and wellness monitoring,” said Flippo.

Frost & Sullivan Best Practices Awards identify exemplary achievements within a multitude of industries and functional disciplines. The analysis on best practices identifies companies, products, processes and executives that have achieved world-class performances.

About MobileHelp

MobileHelp is America's leading provider of M-PERS (Mobile-Personal Emergency Response System) technology based in Boca Raton, Florida, and services clients in all 50 states. MobileHelp develops and distributes market-leading products such as Cellular DUO, the first and only fully integrated medical alert system with GSM/GPS technology, which provides an in-home cellular base station and a mobile device to protect customers away from home; and the Cellular Classic system, an in-home, cellular-based Medical Alert System. MobileHelp’s M-PERS devices are integrated with nationwide wireless voice, data and GPS technology to provide real-time medical monitoring services and location tracking for expedited personal emergency assistance. MobileHelp also offers Fall Button™, an automatic fall detection pendant and MobileHelp Connect, an innovative event notification and web portal for customers, families and caregivers. MobileHelp has built a reputation for quality and affordable solutions for personal protection and peace of mind in or away from home and is the first FDA registered mobile medical alert system provider. For sales or more information about MobileHelp, call 1-800-989-9863 or go online to www.MobileHelp.com.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies? Contact us: Start the discussion.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
DX World EXPO, LLC, a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE). Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and...
SYS-CON Events announced today that Conference Guru has been named “Media Sponsor” of the 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. A valuable conference experience generates new contacts, sales leads, potential strategic partners and potential investors; helps gather competitive intelligence and even provides inspiration for new products and services. Conference Guru works with conference organizers to pass great deals to gre...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develop...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
Companies are harnessing data in ways we once associated with science fiction. Analysts have access to a plethora of visualization and reporting tools, but considering the vast amount of data businesses collect and limitations of CPUs, end users are forced to design their structures and systems with limitations. Until now. As the cloud toolkit to analyze data has evolved, GPUs have stepped in to massively parallel SQL, visualization and machine learning.
The next XaaS is CICDaaS. Why? Because CICD saves developers a huge amount of time. CD is an especially great option for projects that require multiple and frequent contributions to be integrated. But… securing CICD best practices is an emerging, essential, yet little understood practice for DevOps teams and their Cloud Service Providers. The only way to get CICD to work in a highly secure environment takes collaboration, patience and persistence. Building CICD in the cloud requires rigorous ar...
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
"ZeroStack is a startup in Silicon Valley. We're solving a very interesting problem around bringing public cloud convenience with private cloud control for enterprises and mid-size companies," explained Kamesh Pemmaraju, VP of Product Management at ZeroStack, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Large industrial manufacturing organizations are adopting the agile principles of cloud software companies. The industrial manufacturing development process has not scaled over time. Now that design CAD teams are geographically distributed, centralizing their work is key. With large multi-gigabyte projects, outdated tools have stifled industrial team agility, time-to-market milestones, and impacted P&L stakeholders.
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Enterprises are adopting Kubernetes to accelerate the development and the delivery of cloud-native applications. However, sharing a Kubernetes cluster between members of the same team can be challenging. And, sharing clusters across multiple teams is even harder. Kubernetes offers several constructs to help implement segmentation and isolation. However, these primitives can be complex to understand and apply. As a result, it’s becoming common for enterprises to end up with several clusters. Thi...