Welcome!

Related Topics: @CloudExpo, Java IoT, Microservices Expo, Linux Containers, Agile Computing, SDN Journal

@CloudExpo: Article

Monitor App Performance Early and Often

Why performance monitoring isn’t something you put off until after you’re fully deployed in the cloud

"Vote early and vote often." Back in the 1920s and '30s, when neither election technology nor oversight were as effective as they are today, and the likes of Al Capone were at work gaming the system, this phrase wasn't a joke. It was a best practice.

If you want guaranteed results, what better way than to get people to the polls early, and then repeatedly, to vote for your candidate?

None of this sitting around until the end of the day, hoping that the election goes the way you want. Capone would tell you, "That's for saps."

What does this have to do with cloud computing? All too often we see IT teams taking a "buy it and hope it works" strategy when it comes to adopting cloud-based apps. They migrate their entire user base to the cloud on faith, assuming that they can worry about performance and availability issues later, if ever. After all, everybody in the company accesses the Internet today without issues so your cloud apps should work just fine, right?

Well...maybe...unless of course they don't.

In fact, if you think about it, your users frequently experience "outages" ranging from individual websites to the Internet as a whole. As an admin, though, you haven't dealt with most of them because, frankly, it isn't your job to ensure Bob in Marketing can access YouTube. Now, however, you do own availability for your enterprise cloud apps.  Wouldn't you rather find out if those will have problems before you've gone past the point of no return and have everybody, including your five bosses, screaming at you because they can't access their email, docs, or the CRM system?

Contrary to what you may have thought, performance and availability monitoring isn't something you roll-out at the tail end of your migration to the cloud, but something you get in place before you start migrating users, so you can work out all the kinks in the service delivery chain between your points of access and the cloud apps before you have users depending on them. This is something you probably already do when you roll-out a new on-premise application, and it's even more valuable with cloud apps.

Here's an example. One of our customers is a large electronics manufacturer with over 30 worldwide locations. As they recently looked to migrate to SharePoint Online they were conscious that user experience might vary considerably across their locations due to differences in local infrastructure, ISP networks, and the Microsoft Office 365 datacenters serving each location.

The IT team determined that the best way to ensure success at full deployment was to begin performance monitoring at the same time they began their SharePoint Online pilot, before any actual production users were on the service. During this time they were able to methodically test from each location, controlling network configurations and load to establish baseline performance expectations for each location and across locations for their full global deployment. They were also able to diagnose and troubleshoot configuration problems, not just with the SharePoint Online service but with their supporting network infrastructure, including DNS and Active Directory Federation Services (ADFS).

Finally, they were able to confirm their organizational readiness to move forward with a production roll-out. They had demonstrated and measured expected availability and performance during the pilot, and reports generated by their application allowed them to communicate these results effectively to their business and IT decision makers responsible for the SharePoint Online deployment.

Armed with these baseline availability and performance expectations, the IT team is now able to effectively monitor and detect anomalies to SharePoint Online service delivery as they proceed with their production roll-out. They know what performance they should be seeing at each location and are alarmed when/if performance deviates from those established thresholds.

They aren't simply hoping users are happy with their SharePoint Online experience. By leveraging performance monitoring from the very beginning the IT team has gone a long way to guaranteeing they are.

Want to ensure your cloud app deployment is a success?

If Capone were alive...and if he were a CIO, he'd probably tell you this,

"Monitor early. Monitor often. It's a best practice."

More Stories By Patrick Carey

Patrick Carey is vice president of product management and marketing for Exoprise, a provider of cloud-based monitoring and enablement solutions for Software-as-a-Service (SaaS) applications. He spends his free time thinking about how companies can get to the cloud faster and stay there longer.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


Latest Stories
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
SYS-CON Events announced today that CollabNet, a global leader in enterprise software development, release automation and DevOps solutions, will be a Bronze Sponsor of SYS-CON's 20th International Cloud Expo®, taking place from June 6-8, 2017, at the Javits Center in New York City, NY. CollabNet offers a broad range of solutions with the mission of helping modern organizations deliver quality software at speed. The company’s latest innovation, the DevOps Lifecycle Manager (DLM), supports Value S...
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deli...
Automation is enabling enterprises to design, deploy, and manage more complex, hybrid cloud environments. Yet the people who manage these environments must be trained in and understanding these environments better than ever before. A new era of analytics and cognitive computing is adding intelligence, but also more complexity, to these cloud environments. How smart is your cloud? How smart should it be? In this power panel at 20th Cloud Expo, moderated by Conference Chair Roger Strukhoff, pane...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
SYS-CON Events announced today that Progress, a global leader in application development, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Enterprises today are rapidly adopting the cloud, while continuing to retain business-critical/sensitive data inside the firewall. This is creating two separate data silos – one inside the firewall and the other outside the firewall. Cloud ISVs oft...
SYS-CON Events announced today that Grape Up will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Grape Up is a software company specializing in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market across the U.S. and Europe, Grape Up works with a variety of customers from emergi...
The age of Digital Disruption is evolving into the next era – Digital Cohesion, an age in which applications securely self-assemble and deliver predictive services that continuously adapt to user behavior. Information from devices, sensors and applications around us will drive services seamlessly across mobile and fixed devices/infrastructure. This evolution is happening now in software defined services and secure networking. Four key drivers – Performance, Economics, Interoperability and Trust ...
@ThingsExpo has been named the Most Influential ‘Smart Cities - IIoT' Account and @BigDataExpo has been named fourteenth by Right Relevance (RR), which provides curated information and intelligence on approximately 50,000 topics. In addition, Right Relevance provides an Insights offering that combines the above Topics and Influencers information with real time conversations to provide actionable intelligence with visualizations to enable decision making. The Insights service is applicable to eve...
Building a cross-cloud operational model can be a daunting task. Per-cloud silos are not the answer, but neither is a fully generic abstraction plane that strips out capabilities unique to a particular provider. In his session at 20th Cloud Expo, Chris Wolf, VP & Chief Technology Officer, Global Field & Industry at VMware, will discuss how successful organizations approach cloud operations and management, with insights into where operations should be centralized and when it’s best to decentraliz...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Cybersecurity is a critical component of software development in many industries including medical devices. However, code is not always written to be robust or secure from the unknown or the unexpected. This gap can make medical devices susceptible to cybersecurity attacks ranging from compromised personal health information to life-sustaining treatment. In his session at @ThingsExpo, Clark Fortney, Software Engineer at Battelle, will discuss how programming oversight using key methods can incre...
The goal of Continuous Testing is to shift testing left to find defects earlier and release software faster. This can be achieved by integrating a set of open source functional and performance testing tools in the early stages of your software delivery lifecycle. There is one process that binds all application delivery stages together into one well-orchestrated machine: Continuous Testing. Continuous Testing is the conveyor belt between the Software Factory and production stages. Artifacts are ...
In recent years, containers have taken the world by storm. Companies of all sizes and industries have realized the massive benefits of containers, such as unprecedented mobility, higher hardware utilization, and increased flexibility and agility; however, many containers today are non-persistent. Containers without persistence miss out on many benefits, and in many cases simply pass the responsibility of persistence onto other infrastructure, adding additional complexity.