|By Patrick Carey||
|July 27, 2014 04:00 PM EDT||
"Vote early and vote often." Back in the 1920s and '30s, when neither election technology nor oversight were as effective as they are today, and the likes of Al Capone were at work gaming the system, this phrase wasn't a joke. It was a best practice.
If you want guaranteed results, what better way than to get people to the polls early, and then repeatedly, to vote for your candidate?
None of this sitting around until the end of the day, hoping that the election goes the way you want. Capone would tell you, "That's for saps."
What does this have to do with cloud computing? All too often we see IT teams taking a "buy it and hope it works" strategy when it comes to adopting cloud-based apps. They migrate their entire user base to the cloud on faith, assuming that they can worry about performance and availability issues later, if ever. After all, everybody in the company accesses the Internet today without issues so your cloud apps should work just fine, right?
Well...maybe...unless of course they don't.
In fact, if you think about it, your users frequently experience "outages" ranging from individual websites to the Internet as a whole. As an admin, though, you haven't dealt with most of them because, frankly, it isn't your job to ensure Bob in Marketing can access YouTube. Now, however, you do own availability for your enterprise cloud apps. Wouldn't you rather find out if those will have problems before you've gone past the point of no return and have everybody, including your five bosses, screaming at you because they can't access their email, docs, or the CRM system?
Contrary to what you may have thought, performance and availability monitoring isn't something you roll-out at the tail end of your migration to the cloud, but something you get in place before you start migrating users, so you can work out all the kinks in the service delivery chain between your points of access and the cloud apps before you have users depending on them. This is something you probably already do when you roll-out a new on-premise application, and it's even more valuable with cloud apps.
Here's an example. One of our customers is a large electronics manufacturer with over 30 worldwide locations. As they recently looked to migrate to SharePoint Online they were conscious that user experience might vary considerably across their locations due to differences in local infrastructure, ISP networks, and the Microsoft Office 365 datacenters serving each location.
The IT team determined that the best way to ensure success at full deployment was to begin performance monitoring at the same time they began their SharePoint Online pilot, before any actual production users were on the service. During this time they were able to methodically test from each location, controlling network configurations and load to establish baseline performance expectations for each location and across locations for their full global deployment. They were also able to diagnose and troubleshoot configuration problems, not just with the SharePoint Online service but with their supporting network infrastructure, including DNS and Active Directory Federation Services (ADFS).
Finally, they were able to confirm their organizational readiness to move forward with a production roll-out. They had demonstrated and measured expected availability and performance during the pilot, and reports generated by their application allowed them to communicate these results effectively to their business and IT decision makers responsible for the SharePoint Online deployment.
Armed with these baseline availability and performance expectations, the IT team is now able to effectively monitor and detect anomalies to SharePoint Online service delivery as they proceed with their production roll-out. They know what performance they should be seeing at each location and are alarmed when/if performance deviates from those established thresholds.
They aren't simply hoping users are happy with their SharePoint Online experience. By leveraging performance monitoring from the very beginning the IT team has gone a long way to guaranteeing they are.
Want to ensure your cloud app deployment is a success?
If Capone were alive...and if he were a CIO, he'd probably tell you this,
"Monitor early. Monitor often. It's a best practice."
How do you securely enable access to your applications in AWS without exposing any attack surfaces? The answer is usually very complicated because application environments morph over time in response to growing requirements from your employee base, your partners and your customers. In his session at @DevOpsSummit, Haseeb Budhani, CEO and Co-founder of Soha, shared five common approaches that DevOps teams follow to secure access to applications deployed in AWS, Azure, etc., and the friction an...
Jul. 29, 2015 04:30 PM EDT Reads: 496
"Alert Logic is a managed security service provider that basically deploys technologies, but we support those technologies with the people and process behind it," stated Stephen Coty, Chief Security Evangelist at Alert Logic, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 29, 2015 04:15 PM EDT Reads: 317
Digital Transformation is the ultimate goal of cloud computing and related initiatives. The phrase is certainly not a precise one, and as subject to hand-waving and distortion as any high-falutin' terminology in the world of information technology. Yet it is an excellent choice of words to describe what enterprise IT—and by extension, organizations in general—should be working to achieve. Digital Transformation means: handling all the data types being found and created in the organizat...
Jul. 29, 2015 04:00 PM EDT Reads: 1,063
The essence of cloud computing is that all consumable IT resources are delivered as services. In his session at 15th Cloud Expo, Yung Chou, Technology Evangelist at Microsoft, demonstrated the concepts and implementations of two important cloud computing deliveries: Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). He discussed from business and technical viewpoints what exactly they are, why we care, how they are different and in what ways, and the strategies for IT to tran...
Jul. 29, 2015 03:15 PM EDT Reads: 366
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Jul. 29, 2015 03:15 PM EDT Reads: 230
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
Jul. 29, 2015 03:00 PM EDT Reads: 464
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of pro...
Jul. 29, 2015 03:00 PM EDT Reads: 1,251
With SaaS use rampant across organizations, how can IT departments track company data and maintain security? More and more departments are commissioning their own solutions and bypassing IT. A cloud environment is amorphous and powerful, allowing you to set up solutions for all of your user needs: document sharing and collaboration, mobile access, e-mail, even industry-specific applications. In his session at 16th Cloud Expo, Shawn Mills, President and a founder of Green House Data, discussed h...
Jul. 29, 2015 02:30 PM EDT Reads: 318
Container technology is sending shock waves through the world of cloud computing. Heralded as the 'next big thing,' containers provide software owners a consistent way to package their software and dependencies while infrastructure operators benefit from a standard way to deploy and run them. Containers present new challenges for tracking usage due to their dynamic nature. They can also be deployed to bare metal, virtual machines and various cloud platforms. How do software owners track the usag...
Jul. 29, 2015 02:30 PM EDT
In a recent research, analyst firm IDC found that the average cost of a critical application failure is $500,000 to $1 million per hour and the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year for Fortune 1000 companies. In addition to the findings on the cost of the downtime, the research also highlighted best practices for development, testing, application support, infrastructure, and operations teams.
Jul. 29, 2015 02:17 PM EDT
Discussions about cloud computing are evolving into discussions about enterprise IT in general. As enterprises increasingly migrate toward their own unique clouds, new issues such as the use of containers and microservices emerge to keep things interesting. In this Power Panel at 16th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the state of cloud computing today, and what enterprise IT professionals need to know about how the latest topics and trends affect t...
Jul. 29, 2015 02:00 PM EDT Reads: 1,164
"Our biggest growth area has been the security services, the managed services - the things that differentiate us in the market that there is no client that's too small and there's no client that's too big," explained Paul Mazzucco, Chief Security Officer at TierPoint, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 29, 2015 02:00 PM EDT Reads: 333
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Jul. 29, 2015 01:45 PM EDT Reads: 417
Containers are changing the security landscape for software development and deployment. As with any security solutions, security approaches that work for developers, operations personnel and security professionals is a requirement. In his session at DevOps Summit, Kevin Gilpin, CTO and Co-Founder of Conjur, will discuss various security considerations for container-based infrastructure and related DevOps workflows.
Jul. 29, 2015 01:00 PM EDT Reads: 1,056
Countless business models have spawned from the IaaS industry. Resell Web hosting, blogs, public cloud, and on and on. With the overwhelming amount of tools available to us, it's sometimes easy to overlook that many of them are just new skins of resources we've had for a long time. In his General Session at 16th Cloud Expo, Phil Jackson, Lead Technology Evangelist at SoftLayer, broke down what we've got to work with and discuss the benefits and pitfalls to discover how we can best use them to d...
Jul. 29, 2015 01:00 PM EDT Reads: 1,944