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T2 Systems Kicks Dev/Test into High Gear with ExtraHop
|By Business Wire
|July 24, 2014 08:05 AM EDT
ExtraHop Networks, the global leader in real-time wire data analytics
operational intelligence, today announced that T2
Systems is using the ExtraHop wire data analytics platform to
improve development, testing, and performance of its parking SaaS
technology. A technology innovator in the evolving parking industry, T2
provides Parking Access Revenue and Control Systems (PARCS) technology
to nearly 400 SaaS customers, including large municipalities and
universities during high-volume events. With ExtraHop, T2 Systems
development and testing teams can model transactions for various
scenarios to tune application performance, while IT operations
continuously monitors performance in production and uses historical data
to plan capacity and infrastructure investments.
Whether planned or not, high-volume events are a headache common to
multiple industries, and often place a heavy burden on the businesses
affected. In the retail sector, Cyber Monday means an inevitable
onslaught of web traffic. In the parking industry, the barrage of online
traffic usually comes when yearly parking permits for large universities
go on sale at the beginning of the fall semester. Demand for permits is
so high that for a single university, the system might have to support
roughly $10 million in transactions, with the majority occurring in the
first 20 minutes of the sale. T2 Systems provides the management systems
that enable these large-scale permit sales and uses the ExtraHop
platform to deliver real-time visibility into the environment as they
“It’s like a Beyoncé Ticketmaster sale,” said Grant Dawson, IT Director
at T2. “During one of these events at a very large university, we were
able to use ExtraHop to provide the customer with millisecond response
times and report on how many permits they had sold every five minutes.
The customer was thrilled, and their permit sale went off without a
In addition to delivering insight into the performance and availability
of the environment during high-volume events, the ExtraHop system also
enables T2 Systems to rapidly evolve its platform to meet emerging
demands by providing developers with improved insights into application
performance. By simulating high-traffic sale events in a staging
environment created by the company’s dev/test team, and monitoring the
results in ExtraHop, T2 has made significant improvements to its parking
application and gained insight into how to optimize code, where to add
capacity, or what new technology investments are needed. This continuous
improvement is not only apparent when it comes to large-scale permit
sales, but also in day-to-day parking lot operations.
“With ExtraHop, we can provide clients with objective, real-time data
about the performance of their application,” said Jim Hutchins, CTO at
T2. “The response time of our competitors in the PARCS world is days to
weeks. When something’s broken, their answer is: open the gate, we’ll
dispatch a technician and he’ll be there tomorrow. ExtraHop enables us
to provide industry-leading service for our SaaS customers.
“Even as we’re growing and increasing our IT budget, we continue to be
more efficient with our IT spend,” said Hutchins. “ExtraHop gives us the
visibility we need to do more with less.”
“Customers depend on T2 Systems to deliver superior performance,
availability, and product improvements through their SaaS-based
application,” said Jesse Rothstein, CEO, ExtraHop Networks. “With
ExtraHop, T2 now has the visibility they need to rapidly troubleshoot
and remediate problems, as well as accelerate the pace of innovation,
fulfilling the promise they’ve made to their customers.”
For more information, view the case study on how T2
Systems Delivers Industry-Leading SaaS Performance Using Wire Data.
To implement ExtraHop’s wire data analytics solution, request
the free-forever ExtraHop virtual appliance.
About ExtraHop Networks
Networks is the global leader in real-time
wire data analytics. The ExtraHop Operational Intelligence Platform
analyzes all L2–L7 communications, including full bidirectional
transactional payloads. This innovative approach provides the
correlated, cross-tier visibility essential for application performance,
availability, and security in today's complex and dynamic IT
environments. The winner of numerous awards from Network Computing,
Interop, TechTarget, and others, the ExtraHop platform scales up to
20Gbps in a single appliance, deploys without agents, and delivers
tangible value in less than 15 minutes. Learn what we mean at www.extrahop.com
or follow us on Twitter @ExtraHop.
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