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Elder Construction Lays Foundation for Future Expansion with Comcast Business
|By Business Wire
|July 24, 2014 12:20 PM EDT
Business today announced that Elder Construction, a family-owned
commercial general contracting company, is using Comcast’s Business
Internet and Business
VoiceEdge™ services at its offices in Colorado Springs and Windsor.
As part of an IT strategy to host the company’s data and applications in
the cloud, the Comcast Business services are helping to improve internal
efficiency, customer service and communication between employees in its
offices in northern and southern Colorado.
Elder Construction was founded in 1994 by Tom Elder in Colorado Springs,
Colorado to provide construction management, design, build, general
contracting and other commercial construction services. In that time,
the company has completed projects across a wide variety of industries,
including dental, education, healthcare, government, retail, hospitality
and entertainment, among others. In 2010, Elder’s two sons opened a
second office in Windsor, Colorado, scaling the company’s geographic
reach and ability to build projects throughout the state. Since opening
the new location, the team found that their previous telephone service
was not able to support the direct communication needed between offices
and its mobile employees that are on-site managing customers’ projects.
In addition, as the company migrated all of its IT operations to the
cloud, Internet access became critical to the company’s success.
“With all of our data and applications housed in the cloud, we can’t
afford to deal with an unreliable Internet connection,” said Chris
Elder, vice president of Elder Construction. “The services that we have
from Comcast Business give us the peace of mind that we’ll have access
to our data in the cloud and to coworkers at the other offices when we
need it. With Business VoiceEdge, communication between our offices is
more seamless than ever, allowing us to manage client needs more
effectively. Having both of those needs fulfilled by the same provider
simplifies things even further and limits the time I need to spend
managing relationships with vendors.”
Elder Construction has replaced its legacy phone system with Comcast’s
Business VoiceEdge, a cloud-based, unified communications service that
provides a consistent telephone experience across both offices and
innovative features that help boost productivity, such as a mobile app
and voicemails that can be emailed to a user. The company is also using
Comcast Business Internet connections at up to 50 Mbps at their two
offices for communicating with customers, accessing the Internet and
reaching the company’s data and applications at a remote data center.
“While many companies understand the need to expand operations in order
to foster continued growth and tap into business opportunities present
in other markets, many underestimate the growing pains associated with
expansion and the changes that need to be made in order to remain
successful,” said Shawn Adamson, regional vice president for Comcast
Business. “By moving their network to the cloud and adopting a
cloud-based unified communications system, Elder Construction is not
only able to maintain efficiency between employees in both offices, but
also to present a single, unified entity with which existing clients and
prospective customers can interact. Moreover, the fact that our services
are highly scalable provides room for the company to grow and expand
Comcast Business conducted a LinkedIn poll regarding Unified
Communications (UC) earlier this year, and from the responses of 633
professionals, 32 percent considered mobility features to be the most
important feature when evaluating a UC voice solution, while 26 percent
focused on ease of call management. Another 17 percent see Business
voice continuity as being most important, while 22 percent were more
concerned with scalability.
About Elder Construction
Founded in 1994, Elder Construction is a family-owned, local commercial
General Contracting company specializing in Construction Management,
Design/Build, General Contracting, and Pre-construction services. The
firm’s areas of expertise span from Healthcare, Office and Tenant
Improvement, as well as Government, Retail, Hospitality, Entertainment,
Education, Worship and residential projects. At Elder Construction,
Building Green and Sustainability are core competencies, as they look to
maximize the use of sustainable products and materials, energy efficient
lighting and well-insulated building envelopes for total energy
conservation. In 2009, Elder Construction opened an office in Windsor,
Colorado to better serve the Rocky Mountain Front Range.
About Comcast Business
Comcast Business, a unit of Comcast Cable, provides advanced
communication solutions to help organizations of all sizes meet their
business objectives. Through a next-generation network that is backed by
24/7 technical support, Comcast delivers Business Internet, Ethernet, TV
and a full portfolio of Voice services for cost-effective, simplified
For more information, call 866-429-3085.
Follow us on Twitter @ComcastBusiness and
on other social media networks at http://business.comcast.com/social.
About Comcast Cable
Comcast Cable is the nation's largest video, high-speed Internet and
phone provider to businesses and residential customers. Comcast has
invested in technology to build an advanced network that delivers among
the fastest broadband speeds, and brings customers personalized video,
communications and home management offerings. Comcast Corporation
(Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit www.comcastcorporation.com
for more information.
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