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Quick Tip Tuesday: Add Extra Security to DocuSign Envelopes with Signer Authentication Access Codes

Every DocuSign envelope uses email authentication for security. If you require an extra level of security on your documents, you can add additional authentication methods. 

In addition to the standard email authentication, DocuSign provides three authentication methods and allows you to select one or two additional authentication options for each envelope recipient. You can use different authentication options for each recipient.

When using the Access Code Authentication option, signers must enter an access code you've created prior to viewing the document.This is a common form of additional authentication.

For more information on other Signer Authentication options, please review Signer Authentication Options.

To add an access code to an envelope as a sender, follow these steps:

  1. Create a new envelope.
  2. Add documents to the envelope normally.
  3. Add a recipient normally.
  4. Click on the Identify drop-down to select the authentication option you want to use for the recipient.
  5. Click to enable the Access Code field, then enter the desired access code (access codes can include upper case or lower case letters, numbers, and special characters).
    Note: You must provide this access code to your recipient. It is recommended that you provide the code over the phone or using some other secure method. There is no additional fee for using this authentication check. The maximum length of an Access Code is 50 characters.
  6. Add any other recipients for the envelope.
    Note: You are not required to set any security options for the other recipients.
  7. Add the Email Subject and any Email messages, select any Envelope Settings, add tags to the documents, and complete sending your envelope normally.

The envelope is sent and any recipient with an active security option must complete the authentication before they can access the envelope.

To view an envelope that requires an access code as a signer, follow these steps:

  1. Open the DocuSign notification email from the sender and click View Documents.
  2. Enter the code provided to you by the sender, then click Validate.
    Note: You have three attempts to enter the code. If you fail to enter the correct code on the third attempt, the sender will be notified and must resend the document. If you have not received the code or lost it, click I never received an access code to prompt the sender to resend it.


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More Stories By An Bui

Social Media Professional with substantial experience identifying, characterizing and connecting online communities and authors. Strong orientation on actionable recommendations that provide mutually beneficial value for communities and organizations for stakeholders.

Currently, I serve as the social media manager for DocuSign, Inc., the market leader and global standard for electronic signature. DocuSign provides the world’s largest and fastest growing electronic signature platform, empowering businesses to complete transactions online quickly and securely while improving compliance and dramatically reducing costs.

DocuSign is the only cloud computing-based electronic signature platform that entirely replaces slow, expensive paper transactions with a fast, efficient and completely digital solution. Accessible from any Internet-connected device, DocuSign supports virtually any document and form type in simple and complex workflows, and provides broad user authentication options, data collection, secure document/data storage and retrieval, as well as real-time negotiation and collaboration tools.

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