Click here to close now.


News Feed Item

Certify Releases Q2 Report on Business Expense Trends

The Travel and Expense Management Leader's Quarterly Spendsmart Report Finds That Gourmet Coffee and Fast Food Still Rule, Travelers Love Costco and Chicago Is the City Gaining the Most Receipts

PORTLAND, ME--(Marketwired - July 31, 2014) - Leading cloud-based travel and expense management software provider Certify announced the results of its latest business spending report, covering the second quarter of 2014. The report, now in its sixth quarter, tracks spending across major categories such as food, airlines, lodging and car rentals. The most-expensed vendors from last quarter include Starbucks, Delta, Marriott, National Car Rental, as well as Costco, Shell and Amazon. Meals constituted 21% of all travel and entertainment (T&E) receipts, followed by airlines (16%), hotels (13%) and car rentals (5%).

Top movers from last quarter include Subway, which gained the third most-expensed meal vendor spot, beating out Panera; Chick-fil-A, upending Jimmy Jones for the top-rated restaurant; and Seamless, which replaced Starbucks as the most-expensed restaurant vendor in New York City. Fast food continues to rule with business travelers, who submitted most of their receipts from Starbucks and McDonalds. Hyatt earned the top-rated hotel spot, while Hilton was rated as the third most-preferred hotel: neither chain made the list in Q1. Finally, Southwest regained its heady stature as the people's favorite (though not most-expensed) airline.

This quarter's analysis for the first time reveals top vendors in the General Expense category, defined as products and services such as cell phone, gas, groceries, office supplies and taxis. Costco topped the General Expense category, winning 7% of those expenses but followed closely by AT&T and Shell, both at 5%.

Some interesting regional data also surfaced this quarter. The top cities for business travelers as represented by percentage of total receipts were Chicago (4%) followed by Houston (3%), New York and Dallas (tied for 2%) and Los Angeles and Philadelphia (both at 1%). The cheapest place for dinner on the road is Philly, averaging $37, while the cheapest lodging is in Dallas at an average $205 per night. The priciest town for dinner and hotel is, as always, New York at an average $71 for dinner and $422 per night for hotel, while Houston came in as the next highest city at $315 per night. The best deal for dinner and lodging over a 24-hour period was Dallas, at $245.

The quarterly Certify SpendSmart™ Report analyzes vendors, expense amounts and satisfaction rating data on business expenses collected directly from end users. Certify SpendSmart reports on millions of receipts and expenses, delivering valuable insights to Certify clients and the business travel and expense industry at large. Certify has been tracking corporate travel and expense data since 2009 and uniquely offers integrated travel booking, travel and expense management and reimbursement in one system.

"Results from our Q2 analysis show that even as the economy improves, value remains important to companies and employees, given the high percentage of receipts coming from low-cost convenience restaurants and discount retailers such as Costco," says Robert Neveu, CEO of Certify. "Stark differences in food and lodging costs across major US cities should also help companies prioritize travel by location, when they can."

Q2 Highlights:

Most-Expensed Restaurants:

Starbucks:          4.76% of expenses, averaging $9.99 per receipt          
McDonalds's:        2.68%, averaging $8.17                                  
Subway:             1.67%, averaging $16.99                                 
Panera Bread:       1.61%, averaging $39.83                                 
HMS Host:           1.16%, averaging $16.18                                 

Most Expensed Restaurants by Meal

Breakfast:          Starbucks, 13.09%                                       
Lunch:              McDonalds, 3.13%                                        
Dinner:             McDonalds, 1.68%                                        

Top Rated Restaurants (On a scale from 1 to 5, as indicated by travelers)

Chick-Fil-A         4.3                                                     
Chipotle            4.2                                                     
Dunkin' Donuts      4.1                                                     
Olive Garden        4.1                                                     
Starbucks           4.0                                                     

Most-Expensed Hotels

Marriott:           8.66% of expenses, averaging $240.74                    
Hampton Inn:        7.94%, averaging $205.44                                
Courtyard by                                                                
Marriott:           5.63%, averaging $171.08                                
Hilton:             4.37%, averaging $211.94                                
Holiday Inn:        4.27%, averaging $163.04                                

Top Rated Hotels

Hyatt               4.3                                                     
Marriott            4.2                                                     
Hilton              4.1                                                     
Westin              4.1                                                     
Hilton Garden Inns  4.0                                                     

Most Expensed Airlines

Delta:              20.51%, averaging $419.56                               
United:             14.36% averaging $432.01                                
American:           10.67% averaging $376.60                                
Southwest           10.4% averaging $314.78                                 
US Airways:         9.56% averaging $300.80                                 

Top Rated Airlines

Southwest           4.4                                                     
Alaska              4.1                                                     
Delta               4.0                                                     
American Airlines   3.6                                                     
United              3.5                                                     

Most Expensed Car-Rental Services

National:           20.45%, averaging $180.51                               
Avis:               15.48%, averaging $177.64                               
Hertz:              15.4%, averaging $215.24                                
Enterprise:         12.49%, averaging $186.18                               
Budget:             4.45%, averaging $196.34                                

Top Rated Car-Rental Services

National:           4.2                                                     
Enterprise:         4.0                                                     
Avis:               3.9                                                     
Hertz:              3.6                                                     

About Certify

Certify is the leading online travel and expense management solution for companies of all sizes. Organizations worldwide book travel and complete expense reports quickly, easily and cost effectively using Certify cloud and mobile applications. For more information about Certify please call 207.773.6100 or visit

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Container technology is shaping the future of DevOps and it’s also changing the way organizations think about application development. With the rise of mobile applications in the enterprise, businesses are abandoning year-long development cycles and embracing technologies that enable rapid development and continuous deployment of apps. In his session at DevOps Summit, Kurt Collins, Developer Evangelist at, examined how Docker has evolved into a highly effective tool for application del...
Cloud computing delivers on-demand resources that provide businesses with flexibility and cost-savings. The challenge in moving workloads to the cloud has been the cost and complexity of ensuring the initial and ongoing security and regulatory (PCI, HIPAA, FFIEC) compliance across private and public clouds. Manual security compliance is slow, prone to human error, and represents over 50% of the cost of managing cloud applications. Determining how to automate cloud security compliance is critical...
Internet of @ThingsExpo, taking place June 7-9, 2016 at Javits Center, New York City and Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 18th International @CloudExpo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.
The cloud. Like a comic book superhero, there seems to be no problem it can’t fix or cost it can’t slash. Yet making the transition is not always easy and production environments are still largely on premise. Taking some practical and sensible steps to reduce risk can also help provide a basis for a successful cloud transition. A plethora of surveys from the likes of IDG and Gartner show that more than 70 percent of enterprises have deployed at least one or more cloud application or workload. Y...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
We are rapidly moving to a brave new world of interconnected smart homes, cars, offices and factories known as the Internet of Things (IoT). Sensors and monitoring devices will touch every part of our lives. Let's take a closer look at the Internet of Things. The Internet of Things is a worldwide network of objects and devices connected to the Internet. They are electronics, sensors, software and more. These objects connect to the Internet and can be controlled remotely via apps and programs. ...
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi’s VP Business Development and Engineering, explored the IoT cloud-based platform technologies driving t...
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
We all know that data growth is exploding and storage budgets are shrinking. Instead of showing you charts on about how much data there is, in his General Session at 17th Cloud Expo, Scott Cleland, Senior Director of Product Marketing at HGST, showed how to capture all of your data in one place. After you have your data under control, you can then analyze it in one place, saving time and resources.
As organizations shift towards IT-as-a-service models, the need for managing & protecting data residing across physical, virtual, and now cloud environments grows with it. CommVault can ensure protection & E-Discovery of your data - whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise.
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data...
In recent years, at least 40% of companies using cloud applications have experienced data loss. One of the best prevention against cloud data loss is backing up your cloud data. In his General Session at 17th Cloud Expo, Sam McIntyre, Partner Enablement Specialist at eFolder, presented how organizations can use eFolder Cloudfinder to automate backups of cloud application data. He also demonstrated how easy it is to search and restore cloud application data using Cloudfinder.
Just over a week ago I received a long and loud sustained applause for a presentation I delivered at this year’s Cloud Expo in Santa Clara. I was extremely pleased with the turnout and had some very good conversations with many of the attendees. Over the next few days I had many more meaningful conversations and was not only happy with the results but also learned a few new things. Here is everything I learned in those three days distilled into three short points.
DevOps is about increasing efficiency, but nothing is more inefficient than building the same application twice. However, this is a routine occurrence with enterprise applications that need both a rich desktop web interface and strong mobile support. With recent technological advances from Isomorphic Software and others, rich desktop and tuned mobile experiences can now be created with a single codebase – without compromising functionality, performance or usability. In his session at DevOps Su...
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningf...