Welcome!

News Feed Item

Online Trust Alliance Finds Businesses and Government Failing Fight Against Spear Phishing and Deceptive Emails

91.7 Percent Fail to Provide Adequate Email Security

SEATTLE, WA -- (Marketwired) -- 08/06/14 -- The Online Trust Alliance (OTA), the non-profit with the mission to enhance online trust, announced today the results of its 2014 Email Integrity Audit report, including its Email Trust Scorecard. Out of emails from nearly 800 top consumer websites evaluated, OTA found only 8.3 percent passed and thus 91.7 percent failed.

OTA's report revealed the overwhelming majority of businesses and government agencies are not following adequate steps to help ensure consumers and business partners can discern if emails coming from their domain are genuine or forged. The Scorecard measures the adoption of three critical email authentication protocols: Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM) and Domain-based Message Authentication, Reporting and Conformance (DMARC).

"When organizations implement specific protocols, the results are increased consumer protection from malicious and fraudulent email and strengthened brand reputation," said OTA Executive Director and President Craig Spiezle. "Despite the obvious benefits, the majority of organizations have yet to adopt practices comprehensively, putting consumers and their brands at risk."

The scorecard found emails purportedly to be from social media companies to be most trustworthy and federal agencies to be least, with all sectors failing significantly to adopt email security best practices.

Specifically, the percentage of companies passing the OTA Email Trust Scorecard broke down as follows:

  • 28 percent of the top 50 social media companies
  • 17 percent of the top 100 financial services companies
  • 14 percent of the top 100 Internet retail companies
  • 6 percent of the top 50 news companies
  • 6 percent of the top 500 Internet retailers
  • 4 percent of the top 50 U.S. government agencies

A complete list of organizations passing the scorecard can be found at https://otalliance.org/emailaudit.

OTA Recommendations
By utilizing email authentication, organizations can help protect their brands and consumers from receiving forged email. Both DKIM and SPF are email authentication protocols designed to detect email spoofing by providing a mechanism to allow receiving mail servers to confirm the authenticity of the email. Building on SPF and DKIM protocols, DMARC adds a policy assertion providing receiving networks (ISPs and corporate networks) direction on how to handle messages that may fail authentication. Equally as important, DMARC provides a reporting mechanism back to the brand/domain owner.

"DMARC allowed us to dramatically reduce the number of emails forged to our users," said Josh Aberant, Postmaster at Twitter. "That was a direct benefit to our users by blocking these impersonations."

"Over 400 million Microsoft users worldwide are realizing the benefits of SPF, DKIM and DMARC. As email threats and spear phishing grow, every business should make email authentication a priority to help protect their consumers, their employees and their brands," said John Scarrow, General Manager Safety Services, Microsoft Corporation.

"Implementing DMARC stopped nearly 25 million attempted attacks on our customers. Not only is DMARC shutting down spoofed domain attacks, but it has also cut the overall volume of daily attacks in half since 2012," added Trent Adams, Senior Advisor on Email Security for PayPal and eBay Inc.

In addition to implementing SPF, DKIM and DMARC, OTA recommends adopting Transport Layer Security (TLS) technology and clear unsubscribe policies in order to enhance consumer trust. TLS is a protocol that encrypts and delivers mail securely thus helping prevent eavesdropping on and spoofing emails. For a complete rundown of email and related best practices visit https://otalliance.org/best-practices.

The 2014 Email Integrity Audit is supported by a broad group of companies and organizations. Additional supporting quotes can be found at https://otalliance.org/news-events/press-releases/industry-support-email-integrity-best-practices.

OTA will host a webinar on Wednesday, August 13 from 9-10 a.m. PDT, reviewing the data and research. Registration information is at https://otalliance.org/Email-Integrity-Audit.

About The Online Trust Alliance (OTA): The Online Trust Alliance (OTA) is a 501c3 non-profit with the mission to enhance online trust and user empowerment while promoting innovation and the vitality of the Internet. OTA's goal is to help educate businesses, policy makers and stakeholders while developing and advancing best practices and tools to enhance the protection of users' security, privacy and identity. OTA supports collaborative public-private partnerships, benchmark reporting, meaningful self-regulation and data stewardship. https://otallliance.org

Contact:
Andrew Goss
VOXUS Inc. (for OTA)
253.444.5446
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
As machines are increasingly connected to the internet, it’s becoming easier to discover the numerous ways Industrial IoT (IIoT) is helping to shape the business world. This is exactly why we have decided to take a closer look at this pervasive movement and to examine the desire to connect more things! Now if you need a refresher on IIoT and how it is changing the world, take a moment and listen to Greg Gorbach with ARC Advisory Group. Gorbach believes, "IIoT will significantly change the worl...
Enterprise networks are complex. Moreover, they were designed and deployed to meet a specific set of business requirements at a specific point in time. But, the adoption of cloud services, new business applications and intensifying security policies, among other factors, require IT organizations to continuously deploy configuration changes. Therefore, enterprises are looking for better ways to automate the management of their networks while still leveraging existing capabilities, optimizing perf...
Designing IoT applications is complex, but deploying them in a scalable fashion is even more complex. A scalable, API first IaaS cloud is a good start, but in order to understand the various components specific to deploying IoT applications, one needs to understand the architecture of these applications and figure out how to scale these components independently. In his session at @ThingsExpo, Nara Rajagopalan is CEO of Accelerite, will discuss the fundamental architecture of IoT applications, ...
As cloud and storage projections continue to rise, the number of organizations moving to the cloud is escalating and it is clear cloud storage is here to stay. However, is it secure? Data is the lifeblood for government entities, countries, cloud service providers and enterprises alike and losing or exposing that data can have disastrous results. There are new concepts for data storage on the horizon that will deliver secure solutions for storing and moving sensitive data around the world. ...
In his session at 18th Cloud Expo, Bruce Swann, Senior Product Marketing Manager at Adobe, will discuss how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects). Bruce Swann has more than 15 years of experience working with digital marketing disciplines like web analytics, social med...
Many banks and financial institutions are experimenting with containers in development environments, but when will they move into production? Containers are seen as the key to achieving the ultimate in information technology flexibility and agility. Containers work on both public and private clouds, and make it easy to build and deploy applications. The challenge for regulated industries is the cost and complexity of container security compliance. VM security compliance is already challenging, ...
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit y...
Cloud computing changed data analytics for good. It enabled companies to drastically decrease resources and architecture previously assigned with business intelligence departments. It also enabled laymen to run advanced business analytics. Cloud was also the architecture of choice for storing and processing big data. Data piling is a continuous process, which is going to explode with emerging Internet of Things concept. Answer to this issue developers found in new concept called fog computing. ...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will discuss the vast to...
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
SYS-CON Events announced today the How to Create Angular 2 Clients for the Cloud Workshop, being held June 7, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified. Now it’s a component-based well-performing framework. The immersive one-day workshop led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and...