Click here to close now.


News Feed Item

The ex-employee menace: 89 per cent retain access to Salesforce, QuickBooks & other sensitive corporate apps

-- Intermedia's 2014 SMB Rogue Access Study explores the security threat posed by former employees.

READING, England, Aug. 13, 2014 /PRNewswire/ -- What do you take with you when you leave your job? According to a new report from Intermedia, the world's largest one-stop shop for essential IT apps for SMBs, the answer probably includes IT access—such as passwords to the corporate Twitter or Salesforce account, or confidential files stored in personal Dropbox accounts.

To view the multimedia assets associated with this release, please click

This data comes from the 2014 Intermedia SMB Rogue Access Study, which was released today. Based on a survey of knowledge workers performed by Osterman Research, this study quantifies the staggering scope of the "Rogue Access" problem. And it presents a wake-up call for every business in the country.

Read the Rogue Access report at Findings from the report include:

  • 89% of those surveyed retained access to Salesforce, PayPal, email, SharePoint or other sensitive corporate apps
  • 45% retained access to "confidential" or "highly confidential" data
  • 49% actually logged into ex-employer accounts after leaving the company
  • 68% admitted to storing work files in personal cloud storage services

"Most small businesses think 'IT security' applies only to big businesses battling foreign hackers," says Michael Gold, President of Intermedia. "This report should shock smaller businesses into realising that they need to protect their leads databases, financial information and social reputation from human error as well as from malicious activity."

These risks have both technical and procedural causes. In fact, one of the weakest points identified in the report is the lack of formal "IT offboarding" procedures: 60% of respondents said they were NOT asked for their cloud logins when they left their companies.

From lost data to compliance failures: the wide-ranging risks of Rogue Access

The risks of Rogue Access are endless. Disgruntled ex-employees could steal money from PayPal, falsify financial details in Quickbooks, or post inappropriately on company social media. Well-intentioned ex-employees might purge important files from their personal cloud storage.  And there are legal risks as well, such as the inability to complete eDiscovery or the failure to comply with regulatory obligations to protect sensitive data.

"I've heard a lot of stories about salespeople who export customer lists or users who wipe all their data," says Felix Yanko, president ServNet Tech, an IT consultant and Intermedia partner. "For a small business particularly, 'Rogue Access' creates a huge risk: if something happens that affects their clients and they get sued, they usually go out of business."

Three solutions to the Rogue Access challenge

To help businesses regain control over access to their IT apps, Intermedia's report presents three solutions:

  • Organisations should implement strict access and user lifecycle management policies, including a stringent IT offboarding checklist. Intermedia has developed a collection of best practices as well as an IT offboarding checklist, and made them free to download.
  • Companies should offer business-grade cloud storage that's as easy to use as consumer-grade services. This makes it less likely that employees will use personal services that lack high levels of IT control and protection.
  • Companies should provide users with single sign-on portals. SSO portals are a fast-trending IT tool for a reason: they give users a single point of entry into the cloud, which makes it much easier for IT to manage and track access.

"People want to work at home. They want files available when they're travelling. But when a company puts this functionality into place in an organic, uncoordinated way, there are real risks they may not have considered," says Michael Osterman, President of Osterman Research. "This report provides direction for these companies to regain control over their cloud."

For more information— including a downloadable list of IT access best practices and an IT offboarding checklist—read Intermedia's Rogue Access report at You can also follow @intermedia_UK on Twitter or participate in the conversation at #StopRogueAccess.

About Intermedia

Intermedia is the world's largest one-stop shop for cloud business applications. Its Office in the Cloud™ suite integrates all of the essential IT services that organisations need to do business, including email, file share and collaboration, single sign-on, security, mobility, archiving and more. Office in the Cloud goes beyond unified communications to encompass the widest breadth of fundamental IT services delivered by any single provider.

Think of it as a "Business Cloud Platform." All of Intermedia's services are integrated into its HostPilot® Control Panel. There's just one login, one password, one bill and one source of support, which creates tremendous cross-service efficiencies for both users and IT administrators. And all its services offer enterprise-grade security, 99.999% availability and 24/7 phone support with hold times of less than 60 seconds.

Intermedia has 60,000 customers, over 1,000,000 paying users, and 5,000 active partners—including VARs, MSPs, telcos and cable companies. Its industry leading Partner Programme lets partners sell under their own brand with full control over billing, pricing and every other element of their customer relationships. Intermedia is the world's largest independent provider of hosted Exchange.

Intermedia has 600 employees in three countries who manage ten data centres to power its Office in the Cloud—and who work relentlessly to assure customers and partners of a Worry-free Experience™. Learn more at

Denis Davies/Andy Lloyd-Williams, +44 0118 909 0909, [email protected]

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data...
Just over a week ago I received a long and loud sustained applause for a presentation I delivered at this year’s Cloud Expo in Santa Clara. I was extremely pleased with the turnout and had some very good conversations with many of the attendees. Over the next few days I had many more meaningful conversations and was not only happy with the results but also learned a few new things. Here is everything I learned in those three days distilled into three short points.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
In his General Session at DevOps Summit, Asaf Yigal, Co-Founder & VP of Product at, explored the value of Kibana 4 for log analysis and provided a hands-on tutorial on how to set up Kibana 4 and get the most out of Apache log files. He examined three use cases: IT operations, business intelligence, and security and compliance. Asaf Yigal is co-founder and VP of Product at log analytics software company In the past, he was co-founder of social-trading platform Currensee, which...
DevOps is about increasing efficiency, but nothing is more inefficient than building the same application twice. However, this is a routine occurrence with enterprise applications that need both a rich desktop web interface and strong mobile support. With recent technological advances from Isomorphic Software and others, rich desktop and tuned mobile experiences can now be created with a single codebase – without compromising functionality, performance or usability. In his session at DevOps Su...
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningf...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
We all know that data growth is exploding and storage budgets are shrinking. Instead of showing you charts on about how much data there is, in his General Session at 17th Cloud Expo, Scott Cleland, Senior Director of Product Marketing at HGST, showed how to capture all of your data in one place. After you have your data under control, you can then analyze it in one place, saving time and resources.
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership ab...
In recent years, at least 40% of companies using cloud applications have experienced data loss. One of the best prevention against cloud data loss is backing up your cloud data. In his General Session at 17th Cloud Expo, Sam McIntyre, Partner Enablement Specialist at eFolder, presented how organizations can use eFolder Cloudfinder to automate backups of cloud application data. He also demonstrated how easy it is to search and restore cloud application data using Cloudfinder.
The Internet of Everything is re-shaping technology trends–moving away from “request/response” architecture to an “always-on” Streaming Web where data is in constant motion and secure, reliable communication is an absolute necessity. As more and more THINGS go online, the challenges that developers will need to address will only increase exponentially. In his session at @ThingsExpo, Todd Greene, Founder & CEO of PubNub, exploreed the current state of IoT connectivity and review key trends and t...
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessi...
As organizations shift towards IT-as-a-service models, the need for managing & protecting data residing across physical, virtual, and now cloud environments grows with it. CommVault can ensure protection & E-Discovery of your data - whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise.