|By PR Newswire||
|August 13, 2014 06:15 AM EDT||
LONDON, August 13, 2014 /PRNewswire/ --
Due to the recent explosion in the use of social media, telecommunications companies must redefine the way they do business, from utilising social networks to engage their customers to gaining useful insights for product development.
In light of this and in preparation for the Telecoms Social Media Summit, Telecoms IQ has assembled an easy-to-digest infographic that highlights how global operators are already using social networks to increase customer loyalty and become more customer centric-organisations, whilst reducing operational and marketing costs.
The Telecoms Social Network Summit, taking place in Copthorne Tara, London, United Kingdom on the 28th - 29th October this year, will bring together senior experts from fixed-line, cable and mobile operators and MVNOs to discover how to align corporate branding and customer care objectives, and to identify and generate advocacy from the social influencers within customer base.
Press are invited to attend this important industry forum, if you would like to a complimentary press pass please email Mico Do Tanque [email protected]
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