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Comcast Offers up to Six Months of Complimentary Internet Service and an Amnesty Program for Low-Income Families
|By Business Wire
|August 13, 2014 02:41 PM EDT
Comcast recently announced it will include up to six months of
complimentary service for any new family that has not yet applied for
Internet Essentials. Families who are approved for Internet Essentials
between now and September 20, 2014 will receive up to six months of free
Internet service. Since 2011, Comcast’s innovative broadband adoption
program has connected more than 350,000 families, about 1.4 million
low-income Americans, to the power of the Internet, including more than
8,900 families in Oregon & SW Washington. The program is available in 39
states and the District of Columbia.
Comcast also announced an amnesty program for certain low-income
families who could qualify for Internet Essentials, but have a past due
balance. Customers who have an outstanding bill that is more than one
year old are now eligible for the program. Comcast will offer amnesty
for that debt for the purpose of connecting to Internet Essentials, so
long as the customer meets all the other eligibility criteria.
“Internet at home and digital literacy are critical components of
success in this digital age. With Internet Essentials, kids can do their
homework and parents can connect more with their children’s teachers and
schools. Students can access information and tools they need to
succeed,” remarked Rodrigo Lopez, Comcast Oregon & SW Washington
regional vice president. “I am excited about the complimentary service
offer and amnesty program, as these opportunities will help bridge the
digital divide for more families in need.”
Throughout the back to school season, Comcast will actively engage with
parents, teachers, non-profit partners and elected officials to help
spread the word to low-income families about the program. The company
plans to air an unprecedented number of public service announcements
(PSAs) that promote the new, six months free offer, and to focus on
schools where 100 percent of students receive a free lunch through the
National School Lunch Program and can therefore automatically apply.
Comcast will also continue to offer families the option to purchase a
computer at less than $150, as well as provide access to free digital
literacy training online, in print and in person.
Since 2011, Comcast and the Comcast Foundation have dedicated more than
$200 million in cash and in-kind support to fund digital readiness
initiatives nationwide, reaching more than 1.75 million people through
non-profit, digital literacy partners. In 2013, Comcast announced its
largest non-profit collaboration to date with Khan
Academy to bring free, world-class online educational content to
more low-income families. Khan Academy offers a personalized online
learning experience to students, in subjects from basic math to physics,
biology, economics, art history, computer science, health and
medicine and more. Khan Academy has provided 400 million lessons and
learners have completed over 2 billion exercise problems. Comcast has
committed to airing hundreds of thousands of PSAs for and providing
significant digital promotion, in both English and Spanish, of Khan
Academy and its educational resources.
In March, Comcast announced the indefinite
continuation of Internet Essentials, well beyond its original
three-year commitment. The program’s impact continues to grow as the
company works to expand its national and local efforts to address the
digital divide for eligible students and families. Since its launch in
2011 to the end of June 2014, Comcast has:
Sold nearly 30,000 subsidized computers at less than $150 each.
Distributed nearly 37 million Internet Essentials brochures at no cost.
Broadcast more than 4 million public service announcements, valued at
nearly $51 million.
Welcomed nearly 2.2 million visitors to the Internet Essentials
websites in English and Spanish and the Online Learning Center.
Fielded more than 2.3 million phone calls to our Internet Essentials
Offered Internet Essentials in more than 30,000 schools and 4,000
school districts, in 39 states and the District of Columbia.
Partnered with thousands of community-based organizations, government
agencies, and federal, state, and local elected officials to spread
Dedicated $1 million in grants to create Internet Essentials Learning
Zones, where networks of non-profit partners are working together to
enhance public Internet access and increase family-focused digital
Based on customer surveys, we have also learned a lot about what
customers think about having Internet Essentials.
98% said they would recommend the program to friends and families.
97% said they use the service so their kids can do homework.
90% said they were satisfied with the program.
82% said they use the service every day or almost every day.
Comcast and the Comcast Foundation have also made significant
investments in nationwide digital readiness, training, and safety
programs with partners like the Boys & Girls Clubs of America and The
Arc. These partnerships integrate digital readiness education into
program curricula and offer the disabilities community a better and
safer opportunity to access and be empowered by digital technologies.
Also, the Comcast Digital Connectors program has trained and certified
thousands of youth in Internet and computer skills across the U.S.
About Internet Essentials:
Essentials from Comcast is the nation’s largest and most
comprehensive broadband adoption program. It provides low-cost broadband
service for $9.95 a month plus tax; the option to purchase an
Internet-ready computer for under $150 and multiple options to access
free digital literacy training in print, online and in-person. Eligible
families must have at least one child eligible to participate in the
National School Lunch Program, including public, parochial, private and
For more information or to apply for the program, visit www.InternetEssentials.com
or call 1-855-846-8376, or, for Spanish, visit www.InternetBasico.com
or call 1-855-765-6995.
About Comcast Corporation
Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and
technology company with two primary businesses, Comcast Cable and
NBCUniversal. Comcast Cable is the nation's largest video, high-speed
Internet and phone provider to residential customers under the XFINITY
brand and also provides these services to businesses. NBCUniversal
operates 30 news, entertainment and sports cable networks, the NBC and
Telemundo broadcast networks, television production operations,
television station groups, Universal Pictures and Universal Parks and
Resorts. Visit www.comcastcorporation.com
for more information.
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