Click here to close now.




















Welcome!

News Feed Item

Ricoh Europe: Public Sector Employees Prepare for the Arrival of Augmented Reality, Desk-Based Robots and Drones

Europe’s public sector workforce predicts that within the next 20 years their offices will be dominated by highly sophisticated technologies that will drastically change the way they work. The future gazing research commissioned by Ricoh Europe and conducted by Coleman Parkes reveals how public sector employees anticipate the arrival of a tech evolved workplace which will make use of augmented reality (70 per cent), desk-based robots (62 per cent) and drones (62 per cent).

While public sector respondents expect relatively slower uptake of new technologies within the next five to ten years – compared to those working in education, financial services and healthcare – they firmly believe that many new innovations will be used in their workplace further into the future. This also includes the arrival of carrier nodes (56 per cent) – which could allow information to be transmitted directly to employee’s brains as electronic signals. For example, key data relating to core citizen services, internal initiatives, as well as local, national and EU-wide regulations could be transferred quickly to the public sector employee in advance of an important meeting.

The advantages of a tech evolved workplace, as cited by employees, signify a culture where information and communication can be better streamlined. More than half of respondents believe that establishing a tech evolved workplace will give them better access to the information they need to do their jobs (59 per cent), while 55 per cent say it will help them to complete tasks faster, and 51 per cent agree it will help to improve employee collaboration. With both time and energy saved through the adoption of advanced technology and the core processes that underpin its use, organisations can realign resources and personnel to deliver improved citizen services. Yet, public sector leaders face a series of considerations.

From the evolving economic climate through to the pressure to streamline business processes, leaders are still being tasked ‘to do more with less’. The research shows that outside of cost (56 per cent) and security (46 per cent), their own government regulations (43 per cent) are seen to be the biggest hindrance on the sector’s ability to embrace new technologies. More than one in four cited the following as additional roadblocks to adopting new technology:

  • Employee resistance (33 per cent)
  • Reluctance to adopt new ways of working/internal processes (27 per cent)
  • Ability to connect with legacy technology systems (27 per cent)

Carsten Bruhn, Executive Vice President, Ricoh Europe, says: “There is little doubt that the future public sector workplace will be different compared to today, as new ways of communicating and receiving information rise to the fore. A future where augmented reality could enable staff to ‘step in’ and interact with building proposals and envisaged infrastructures is on its way. But as employees have revealed, there are still several key steps that need to be taken before they can benefit from future innovations. Small steps will include better digitisation of business critical processes, and reviewing ways that employees are accessing information. For example, the study shows that almost a third are still not using internal collaboration platforms, while follow-me printing and web-based meetings are also underused.”

Additional guidance is set out in the European Commission’s push to increase digital interactions and move towards a more tech evolved workplace. The public sector’s drive to adopt a technological approach to streamlining operations is supported by the Commission’s target to increase use of eGovenment services by 50 per cent amongst citizens and 80 per cent amongst businesses by 20151.

Bruhn adds, “In addition to accelerating the digitisation of the public sector, national and EU directives can be leveraged to help establish more responsive public services into the future. Such an environment that’s always-on, collaborative and interactive can only help to increase productivity and effective communication with citizens. It’s exciting to think that new technology could help alleviate the pressure on public sector organisations trying to increase efficiencies and boost citizen-facing services. The year 2034 could well mark the point where the public sector tech evolved workplace was fully realised. It could also form the dawn of a new era when other workplace innovations, such thought-based commands, begin to become the norm.

For more insights into the impacts of technology lead change visit www.ricoh-europe.com/thoughtleadership

-ends-

| About Ricoh |

Ricoh is a global technology company specialising in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialised industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

For further information, please visit www.ricoh-europe.com

1 http://ec.europa.eu/digital-agenda/en/european-egovernment-action-plan-2011-2015

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advance...
Puppet Labs is pleased to share the findings from our 2015 State of DevOps Survey. We have deepened our understanding of how DevOps enables IT performance and organizational performance, based on responses from more than 20,000 technical professionals we’ve surveyed over the past four years. The 2015 State of DevOps Report reveals high-performing IT organizations deploy 30x more frequently with 200x shorter lead times. They have 60x fewer failures and recover 168x faster
In today's digital world, change is the one constant. Disruptive innovations like cloud, mobility, social media, and the Internet of Things have reshaped the market and set new standards in customer expectations. To remain competitive, businesses must tap the potential of emerging technologies and markets through the rapid release of new products and services. However, the rigid and siloed structures of traditional IT platforms and processes are slowing them down – resulting in lengthy delivery ...
Consumer IoT applications provide data about the user that just doesn’t exist in traditional PC or mobile web applications. This rich data, or “context,” enables the highly personalized consumer experiences that characterize many consumer IoT apps. This same data is also providing brands with unprecedented insight into how their connected products are being used, while, at the same time, powering highly targeted engagement and marketing opportunities. In his session at @ThingsExpo, Nathan Trel...
In his session at @ThingsExpo, Lee Williams, a producer of the first smartphones and tablets, will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater. He will explain how M2M controllers work through wirelessly connected remote controls; and specifically delve into a retrofit option that reverse-engineers control codes of existing conventional controller systems so the...
Containers are not new, but renewed commitments to performance, flexibility, and agility have propelled them to the top of the agenda today. By working without the need for virtualization and its overhead, containers are seen as the perfect way to deploy apps and services across multiple clouds. Containers can handle anything from file types to operating systems and services, including microservices. What are microservices? Unlike what the name implies, microservices are not necessarily small,...
ElasticBox, the agile application delivery manager, announced freely available public boxes for the DevOps community. ElasticBox works with enterprises to help them deploy any application to any cloud. Public boxes are curated reference boxes that represent some of the most popular applications and tools for orchestrating deployments at scale. Boxes are an adaptive way to represent reusable infrastructure as components of code. Boxes contain scripts, variables, and metadata to automate proces...
The web app is agile. The REST API is agile. The testing and planning are agile. But alas, data infrastructures certainly are not. Once an application matures, changing the shape or indexing scheme of data often forces at best a top down planning exercise and at worst includes schema changes that force downtime. The time has come for a new approach that fundamentally advances the agility of distributed data infrastructures. Come learn about a new solution to the problems faced by software organ...
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts...
U.S. companies are desperately trying to recruit and hire skilled software engineers and developers, but there is simply not enough quality talent to go around. Tiempo Development is a nearshore software development company. Our headquarters are in AZ, but we are a pioneer and leader in outsourcing to Mexico, based on our three software development centers there. We have a proven process and we are experts at providing our customers with powerful solutions. We transform ideas into reality.
Advances in technology and ubiquitous connectivity have made the utilization of a dispersed workforce more common. Whether that remote team is located across the street or country, management styles/ approaches will have to be adjusted to accommodate this new dynamic. In his session at 17th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., will focus on the challenges of managing remote teams, providing real-world examples that demonstrate what works and what...
Any Ops team trying to support a company in today’s cloud-connected world knows that a new way of thinking is required – one just as dramatic than the shift from Ops to DevOps. The diversity of modern operations requires teams to focus their impact on breadth vs. depth. In his session at DevOps Summit, Adam Serediuk, Director of Operations at xMatters, Inc., will discuss the strategic requirements of evolving from Ops to DevOps, and why modern Operations has begun leveraging the “NoOps” approa...
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of tech...
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises ar...
SYS-CON Events announced today that the "Second Containers & Microservices Expo" will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.