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The number of 9’s don’t matter but business metrics do

Originally posted in Gigaom Research 8/11/14 http://research.gigaom.com/2014/08/the-number-of-9s-dont-matter-but-busi... Information Technology (IT) organizations across the globe use a number of metrics to measure their success, failure and standing. One of the more popular metrics is the ‘number of 9’s’ as a measure … Continue reading

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More Stories By Tim Crawford

Tim Crawford is an internationally renowned thought leader in the areas of IT transformation, innovation and cloud computing. Tim has served as CIO and other senior IT roles with global organizations such as Konica Minolta/ All Covered, Stanford University, Knight-Ridder, Philips Electronics and National Semiconductor. Tim regularly speaks at industry conferences and is well published in business and technology publications. Areas of expertise include strategy, applications, services, infrastructure and operations. Tim serves as an advisor to global enterprises, government agencies, venture capital firms and startups across numerous industries on a global scale including airline, financial services and healthcare. Tim’s approach focuses on driving business value through key game-changing strategies. Tim holds an MBA in International Business with Honors and a Bachelor of Science degree in Computer Information Systems both from Golden Gate University.

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