Welcome!

News Feed Item

XChange 2014: Elevating the IT Customer Experience

Conference Helps Channel Partners Create Strategies for Success that Build Lasting Client Relationships

FRAMINGHAM, Mass., Aug. 18, 2014 /PRNewswire/ -- The Channel Company today announced that coverage is now live from its XChange 2014 conference, underway in San Antonio, Texas. The IT channel's premier networking event, XChange 2014 brings together 250+ decision-makers from top U.S. and Canadian solution providers and technology vendors in a face-to-face forum designed to highlight industry trends, strengthen relationships and cultivate strategies for success that will enhance the customer experience and build their sales pipelines for the coming year and beyond.

Logo - http://photos.prnewswire.com/prnh/20140818/136940

Learn more and find coverage:
- To learn more about the event, visit http://www.xchange-events.com/xch14
- Follow the event on Twitter @TheChannelCo using hash tag #xch14
- Read and watch coverage on CRN at http://www.crn.com/news/channel-programs/xchange-2014.htm

"IT is undergoing an important transformation. The key to success – whether you're a vendor or a solution provider – is understanding what IT customers really want. They don't want a hard drive or a software package. They want a technology solution to a real-world business problem, and they want it delivered by someone they know and trust," said Robert Faletra, CEO of The Channel Company, producer of XChange Events. "At XChange, VARs and vendors meet in person, forging the alliances that will create a stronger, better experience for their clients long term."

XChange sessions examine trends from data center and storage to cloud and collaboration, and deliver important insights from key industry leaders and renowned speakers including:

  • "Developing Customer Experiences that Emotionally Engage and Drive Loyalty" by Joseph Michelli, speaker, consultant and best-selling author
  • "Unlock Your Super Powers" by Gary Pica, president and founder of TruMethods, a coaching and mentoring firm helping IT solution providers reach their full potential as MSPs
  • "Relationship Revolution: Building Better Connections In This Digital Age" by Seth Mattison, founder and Chief Movement Officer at FutureSight Labs, and an expert on workforce trends

Additional Event Highlights

  • Recurring Revenue Workshop: Delivered by Gary Pica, president and founder of TruMethods, a coaching and mentoring firm helping IT solution providers reach their full potential as MSPs
  • Women of the Channel Panel: Moderated by Holly Green, CEO and Managing Director of The Human Factor, an organization that helps organizations develop the tools, techniques and skills to reach their goals
  • 2014 CRN Annual Report Card (ARC) Awards: Announced by the CRN Editorial team, Award winners will be honored during a live ceremony on August 19. This distinguished study recognizes the top-rated technology vendors most highly praised by their solution provider partners. 
  • [email protected]: Underwritten by Microsoft, the giving back project sent a volunteer group of XChange sponsors, attendees, and staff to refresh the paint at a SA Youth Center while local teens participated in a Sean Covey "7 Habits of Highly Effective Teens" workshop to improve self-image and achieve their goals.

XChange 2014 platinum sponsors include: Dell, IBM, Intel, Microsoft, Samsung, SAP, and VMware. See the full list online at http://www.xchange-events.com/xch14/sponsors.

About XChange Events
XChange Events are the premier venues for face-to-face interaction between IT professionals for practically every market. In comfortable settings that encourage deal making and relationship building, XChange Events span the global manufacturer, solution provider, public sector, and IT executive markets.

About The Channel Company
The Channel Company is the channel community's trusted authority for growth and innovation, with established brands including CRN, XChange Events, IPED, and SharedVue. For more than three decades, we have leveraged our proven and leading-edge platforms to deliver prescriptive sales and marketing solutions for the technology channel. The Channel Company provides Communication, Recruitment, Engagement, Enablement, Demand Generation and Intelligence services to drive technology partnerships. Learn more at www.thechannelcompany.com.

Contacts
Betzi Hanc
The Channel Company
508.416.1182
[email protected]

SOURCE The Channel Company

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
"Peak 10 is a national cloud data center solutions managed services provider, and part of that is disaster recovery. We see a growing trend in the industry where companies are coming to us looking for assistance in their DR strategy," stated Andrew Cole, Director of Solutions Engineering at Peak 10, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
The now mainstream platform changes stemming from the first Internet boom brought many changes but didn’t really change the basic relationship between servers and the applications running on them. In fact, that was sort of the point. In his session at 18th Cloud Expo, Gordon Haff, senior cloud strategy marketing and evangelism manager at Red Hat, will discuss how today’s workloads require a new model and a new platform for development and execution. The platform must handle a wide range of rec...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (November 12-13, 2018, New York City) today announced the outline and schedule of the track. "The track has been designed in experience/degree order," said Schmarzo. "So, that folks who attend the entire track can leave the conference with some of the skills necessary to get their work done when they get back to their offices. It actually ties back to some work that I'm doing at the University of ...
Rodrigo Coutinho is part of OutSystems' founders' team and currently the Head of Product Design. He provides a cross-functional role where he supports Product Management in defining the positioning and direction of the Agile Platform, while at the same time promoting model-based development and new techniques to deliver applications in the cloud.
DXWorldEXPO LLC announced today that Kevin Jackson joined the faculty of CloudEXPO's "10-Year Anniversary Event" which will take place on November 11-13, 2018 in New York City. Kevin L. Jackson is a globally recognized cloud computing expert and Founder/Author of the award winning "Cloud Musings" blog. Mr. Jackson has also been recognized as a "Top 100 Cybersecurity Influencer and Brand" by Onalytica (2015), a Huffington Post "Top 100 Cloud Computing Experts on Twitter" (2013) and a "Top 50 C...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
The revocation of Safe Harbor has radically affected data sovereignty strategy in the cloud. In his session at 17th Cloud Expo, Jeff Miller, Product Management at Cavirin Systems, discussed how to assess these changes across your own cloud strategy, and how you can mitigate risks previously covered under the agreement.
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and Bi...
Digital Initiatives create new ways of conducting business, which drive the need for increasingly advanced security and regulatory compliance challenges with exponentially more damaging consequences. In the BMC and Forbes Insights Survey in 2016, 97% of executives said they expect a rise in data breach attempts in the next 12 months. Sixty percent said operations and security teams have only a general understanding of each other’s requirements, resulting in a “SecOps gap” leaving organizations u...
Cell networks have the advantage of long-range communications, reaching an estimated 90% of the world. But cell networks such as 2G, 3G and LTE consume lots of power and were designed for connecting people. They are not optimized for low- or battery-powered devices or for IoT applications with infrequently transmitted data. Cell IoT modules that support narrow-band IoT and 4G cell networks will enable cell connectivity, device management, and app enablement for low-power wide-area network IoT. B...
While some developers care passionately about how data centers and clouds are architected, for most, it is only the end result that matters. To the majority of companies, technology exists to solve a business problem, and only delivers value when it is solving that problem. 2017 brings the mainstream adoption of containers for production workloads. In his session at 21st Cloud Expo, Ben McCormack, VP of Operations at Evernote, discussed how data centers of the future will be managed, how the p...
Transformation Abstract Encryption and privacy in the cloud is a daunting yet essential task for both security practitioners and application developers, especially as applications continue moving to the cloud at an exponential rate. What are some best practices and processes for enterprises to follow that balance both security and ease of use requirements? What technologies are available to empower enterprises with code, data and key protection from cloud providers, system administrators, inside...
Extreme Computing is the ability to leverage highly performant infrastructure and software to accelerate Big Data, machine learning, HPC, and Enterprise applications. High IOPS Storage, low-latency networks, in-memory databases, GPUs and other parallel accelerators are being used to achieve faster results and help businesses make better decisions. In his session at 18th Cloud Expo, Michael O'Neill, Strategic Business Development at NVIDIA, focused on some of the unique ways extreme computing is...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and sh...