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Leroy Merlin Chooses MetricStream for Quality and EU Product Safety Compliance Management
|By Business Wire
|August 19, 2014 10:23 AM EDT
Leroy Merlin – one of the world’s largest Do-It-Yourself (DIY) home
improvement retailers headquartered in France, and a subsidiary of the
DIY giant, GROUPE ADEO, has selected MetricStream to provide a
comprehensive solution for quality and product safety compliance
management. MetricStream’s solution will help Leroy Merlin streamline,
automate, and integrate a range of quality assurance and product safety
compliance processes, including quality audits, inspections, product
compliance risk assessments, product testing, preventive actions, and
curative actions such as the treatment of non-compliance, product
blocking, and recall management.
The proposed EU product safety and market surveillance package has both
legislative and non-legislative measures to improve consumer product
safety and to strengthen market surveillance of products across 27 EU
Using the solution, Leroy Merlin will gain a complete and real-time view
of quality assurance and product safety compliance activities across the
enterprise and supply chain. This improved visibility will enable the
company to proactively prevent quality issues, and strengthen compliance
with regulations such as the EU proposal for Product Safety and Market
Surveillance. The solution will also help Leroy Merlin achieve their
product stewardship objectives.
With nearly 350 home improvement stores in 13 countries, Leroy Merlin is
the founding enterprise of the GROUPE ADEO, an international DIY major
consisting of 28 companies with a combined turnover of €16.3 billion in
2013. GROUPE ADEO is the third-largest DIY retailer in the world, the
largest in France and in Europe. Leroy Merlin stocks up to 60,000
products in each store, and has about 20,000 employees in France.
“In light of recent regulatory changes such as the EU Product Safety and
Market Surveillance draft regulation, we have initiated an in-depth
transformation of our quality and product safety compliance processes to
strengthen our brand reputation and enhance customer satisfaction,” said
Franck DRECOURT, IT Director at Leroy Merlin. “We believe that
MetricStream is the best fit for us as we embark on our Quality &
Product Compliance journey due to their unique and integrated approach.
Their solution will help us better track quality and safety, and also
communicate more effectively with our suppliers about how we can work
together to proactively prevent and correct quality and compliance
MetricStream Quality and Product Safety Compliance Management Solution
will enable Leroy Merlin to manage and track quality at different levels
ranging from upstream processes -- where suppliers are assessed for
compliance with regulations, to downstream processes -- where the
product lifecycle is tracked for conformance to quality standards. In
addition, the solution’s Web-based interface will enhance collaboration
between Leroy Merlin and their suppliers, as well as third-party testing
labs, auditors, and inspectors.
Through the solution, Leroy Merlin will be able to manage compliance to
regulations, quality standards, analyze product compliance risks, and
evaluate product and supplier conformance. They will also be able to
cohesively manage audits, inspections, control plans, product testing,
as well as product blocking, withdrawal, and recalls – all on one common
“We are excited that Leroy Merlin has chosen us to enable their quality
and product safety compliance initiatives,” said Piyush Pant, Vice
President Strategic Markets at MetricStream. “It is a testament to the
capabilities of our solution that the largest and best known retailers
and consumer product companies across the world are partnering with
MetricStream, and implementing MetricStream solutions to integrate
multiple supplier quality and product compliance processes, improve
visibility into the supply chain, and effectively measure supplier
MetricStream is a market leader in enterprise-wide Governance, Risk,
Compliance (GRC) and Quality Management Solutions. MetricStream
solutions are used by leading global corporations in diverse industries
such as Financial Services, Healthcare, Life Sciences, Energy and
Utilities, Food, Retail, CPG, Government, Hi-tech and Manufacturing to
manage their risk management programs, quality management processes,
regulatory and industry-mandated compliance and other corporate
governance initiatives. MetricStream’s customers include Procter &
Gamble, UBS, Societe Generale, Pfizer, Philips, Cummins, Kellogg’s,
Mondelez International, SanDisk, NetApp, and United Technologies
Corporation (UTC). MetricStream also owns and operates www.ComplianceOnline.com
portal - the largest GRC advisory network and one of the largest GRC
communities. MetricStream is headquartered in Palo Alto, California, USA
with European offices in London, Paris, Basel, Milan, and Valencia (www.metricstream.com).
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