Welcome!

News Feed Item

Enservio to Extend "Making it Right" Web Series Highlighting Exceptional Claims Professionals

Successful Web Series Launch Spurs New Episodes Coming This Fall

NEEDHAM, MA -- (Marketwired) -- 08/20/14 -- Enservio, Inc. today announced its popular "Making it Right" web series profiling insurance claims professionals will launch new episodes in the Fall. In the series, claims pros recount their personal stories of helping insured homeowners cope with tough situations and extraordinary losses. Because the videos have been so well received, including thousands of views on social media channels, the company will produce additional one-on-one interviews with claims pros who have gone beyond the call of duty to service their insured customers.

"The mission of 'Making it Right' was to shed light on these passionately committed individuals who make it their everyday business to prepare for the worst so that their customers can expect the best," said Christine Washburn, Senior Vice President, Marketing. "Building on this momentum we're excited to produce additional video interviews with claims pros who go that extra mile to help homeowners restore their lives. We continue to search for candidates who are willing to share compelling and memorable stories."

"It would be wonderful to see the insurance industry treat their adjusters better, for sure!" said a reader in a related news post about the web series. "They are often seen as adversaries by policyholders due to a mainstream misconception about insurance as a whole.... So glad Enservio got the point!" [Source: New Enservio Web Series Honors Claims Adjusters as Heroes]

"Making it Right" Episodes 1-4 in Brief

"A Christmas Story" is the theme of the first episode, featuring Otto Kieslich from Universal North America as he recounts a holiday fire that destroyed a Christmas tree in a family's new home -- but not the family's spirit -- thanks to Otto's efforts. "You can't control when bad things happen to good people," explains Otto, "but you can control the way we as the insurance carrier respond to that tragedy and treat the insured."

"The Art of Connecting" profiles Trevor McDonald, Claims Network Manager from the MSA Group. In this second episode Trevor mentions how his wife received something of a "baptism by fire" during one claim. Trevor's wife accompanied him on the initial claim visit, meeting the family at what was left of their home. "It ended up being a hug-fest," Trevor explains.

"Beyond the Policy" is a prime example of pros who go that extra mile to get customers back on track. An insured with a claim of damage from "a ghost" didn't exactly fit traditional underwriting clauses. This third episode stars Vice President of Claims Eva Mowry of Security First Insurance of Florida, "Even though there was no coverage under the contract, there is always service and caring -- we continued to call the homeowner every day until we got him help because that's what we do."

"Get in the Bathroom" showcases Rich Hanlon, Director of Claims for Universal North America, as he tells a terrifying story of how a family took refuge in the bathroom of their home during a powerful tornado. The family emerged from the bathroom to discover all that was left of their house was the bathroom. "That is one claim that has always stuck with me and even though I've seen other devastation, I don't remember a story that has impacted me the way that one did," said Hanlon.

Enservio encourages the industry to freely share the "Making it Right" videos on websites, YouTube and other social media channels. The videos can be used as training for novice adjusters and for motivational purposes. Enservio is seeking new candidates to interview for the series. To view the introductory trailer and all current episodes, please visit www.enservio.com/makingitright.

About Enservio, Inc.
Enservio® software and services help you solve one of the biggest issues in property insurance -- knowing what's inside an insured's home or business. This visibility helps you right-price your policies upfront, settle claims quickly and accurately, manage replacements to keep customers happy, as well as run your business more efficiently. Founded in 2004, we are headquartered in Needham, MA, with offices and professional staff across the U.S. Enservio is a strategic partner of the National Insurance Crime Bureau (NICB) in their continued fight against insurance fraud. For additional information, please visit the company's web site www.enservio.com or call 888.567.7557. Connect with Enservio via LinkedIn (http://us.linkedin.com/company/enservio), Twitter (https://twitter.com/enservio), and Facebook (https://www.facebook.com/enservio).

Enservio is a registered trademark of Enservio, Inc. All other trademarks referenced are the property of their respective holders.

Media Contact:
Victor Cruz
Principal
MediaPR
(978) 768-6888
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
Cloud promises the agility required by today’s digital businesses. As organizations adopt cloud based infrastructures and services, their IT resources become increasingly dynamic and hybrid in nature. Managing these require modern IT operations and tools. In his session at 20th Cloud Expo, Raj Sundaram, Senior Principal Product Manager at CA Technologies, will discuss how to modernize your IT operations in order to proactively manage your hybrid cloud and IT environments. He will be sharing bes...
Five years ago development was seen as a dead-end career, now it’s anything but – with an explosion in mobile and IoT initiatives increasing the demand for skilled engineers. But apart from having a ready supply of great coders, what constitutes true ‘DevOps Royalty’? It’ll be the ability to craft resilient architectures, supportability, security everywhere across the software lifecycle. In his keynote at @DevOpsSummit at 20th Cloud Expo, Jeffrey Scheaffer, GM and SVP, Continuous Delivery Busine...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
While some vendors scramble to create and sell you a fancy solution for monitoring your spanking new Amazon Lambdas, hear how you can do it on the cheap using just built-in Java APIs yourself. By exploiting a little-known fact that Lambdas aren’t exactly single threaded, you can effectively identify hot spots in your serverless code. In his session at 20th Cloud Expo, David Martin, Principal Product Owner at CA Technologies, will give a live demonstration and code walkthrough, showing how to ov...
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus intern...
Automation is enabling enterprises to design, deploy, and manage more complex, hybrid cloud environments. Yet the people who manage these environments must be trained in and understanding these environments better than ever before. A new era of analytics and cognitive computing is adding intelligence, but also more complexity, to these cloud environments. How smart is your cloud? How smart should it be? In this power panel at 20th Cloud Expo, moderated by Conference Chair Roger Strukhoff, pane...
SYS-CON Events announced today that Progress, a global leader in application development, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Enterprises today are rapidly adopting the cloud, while continuing to retain business-critical/sensitive data inside the firewall. This is creating two separate data silos – one inside the firewall and the other outside the firewall. Cloud ISVs ofte...
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
SYS-CON Events announced today that Hitachi Data Systems, a wholly owned subsidiary of Hitachi LTD., will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City. Hitachi Data Systems (HDS) will be featuring the Hitachi Content Platform (HCP) portfolio. This is the industry’s only offering that allows organizations to bring together object storage, file sync and share, cloud storage gateways, and sophisticated search and...
DevOps at Cloud Expo – being held October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real r...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 21st International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo Silicon Valley Call for Papers is now open.
SYS-CON Events announced today that DivvyCloud will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. DivvyCloud software enables organizations to achieve their cloud computing goals by simplifying and automating security, compliance and cost optimization of public and private cloud infrastructure. Using DivvyCloud, customers can leverage programmatic Bots to identify and remediate common cloud problems in rea...
SYS-CON Events announced today that Tintri, Inc, a leading provider of enterprise cloud infrastructure, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Tintri offers an enterprise cloud platform built with public cloud-like web services and RESTful APIs. Organizations use Tintri all-flash storage with scale-out and automation as a foundation for their own clouds – to build agile development environments...
SYS-CON Events announced today that Fusion, a leading provider of cloud services, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry’s single source for the cloud. Fusion’s advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including cloud...