Welcome!

News Feed Item

Coupa’s Explosive European Growth Drives New Hub in Dublin, Ireland

Coupa Software, the leading provider of cloud applications for finance, announced today the opening of a new European customer support hub in Dublin, Ireland. The addition is a key element of Coupa’s global expansion plans and will accelerate the cloud-enabled automation of financial processes for businesses based in Europe, helping them save millions.

EMEA was Coupa’s fastest-growing region during the first half of 2014 as sales grew by more than 200 percent compared to the first half of 2013. EMEA customers have already processed over 2 billion EUR in spend to-date using the Coupa platform.

“With a relentless focus on customer success, we created this support hub to be closer to our customers in EMEA and to significantly enhance our global support capability,” said Rob Bernshteyn, CEO of Coupa. “Our customers in this region can expect immediate value as we accelerate and better localize our support capabilities. The Dublin team is a self-sufficient provider of local customer service and is a key element of our expanding global operations.”

The Dublin centre helps Coupa address requirements particular to the European Union such as data privacy and protection regulations – key factors for European companies considering cloud-based technologies.

The centre also expands the time-zone coverage of Coupa’s combined global customer support organisation, giving the company the ability to work directly with customers locally while benefiting from a more globally integrated technical support capability. Coupa estimates that it will reduce turnaround time for customer service requests by up to 50 percent in both EMEA and North America.

"We see Dublin as the ideal springboard for our expansion in EMEA. The Silicon Docks in Dublin are a rival to other tech hubs around the world,” said Alex Kleiner, General Manager, Coupa EMEA. "Given Dublin’s incredibly strong pool of engineering talent and its entrepreneurial spirit, it makes sense that so many Silicon Valley companies like ours are expanding or launching operations here."

Coupa also announced it has named Kieran Brady of Coupa Dublin as the company’s head of customer support worldwide. As Vice President of Global Technical Support and Technical Account Management for Coupa, Brady will head Coupa’s support teams in Dublin as well as San Mateo, California and Reno, Nevada.

“We are thrilled to have Kieran lead our globally integrated customer support function from our Dublin centre,” said Kleiner. “These are the first of a number of initiatives in Coupa’s global expansion that help us scale quickly to meet demand while ensuring the top-of-class customer support that has always set Coupa apart.”

The news comes in a year of many major accomplishments for Coupa. In March 2014, Coupa announced $40M in venture capital funding to accelerate development and corporate expansion. The company announced a 100 percent increase in revenue in Q2 2014 over Q2 2013. Coupa was also recognized as a leader in the “The Forrester Wave™: eProcurement Q2 2014” report issued by Forrester Research Inc. in May 2014. More information on Coupa’s second quarter can be found in the company’s second quarter 2014 momentum press release.

Coupa will hold its first annual Coupa INSPIRE EMEA conference in London on 16 October 2014. Coupa INSPIRE is an event where organisations can hear first-hand from Coupa customers, company experts and other industry visionaries on the power of cloud-based spend management. To register or learn more about the event, visit http://coupainspire.com/.

Coupa now has approximately 270 employees and expects to grow to more than 300 employees by the end of the year. Coupa is actively recruiting for its engineering, product development, sales and marketing departments. Learn more about opportunities at Coupa on the company’s career page.

To contact Coupa EMEA directly, visit http://www.coupa.com/our-offices or dial +44 (0) 207 203 2043.

About Coupa Software

Coupa Software is the leading provider of cloud-based financial applications. More than 450 customers in over 40 countries use the Coupa suite of financial applications to support business agility and reduce costs. Only Coupa provides a suite of true cloud applications for finance, including accounts payable, sourcing, procurement and expense management that allows customers to realize a return on their investment within a few months and savings that continually impact the bottom line. Learn more at www.coupa.com. Read more at our company blog, Making Cents or follow @Coupa on Twitter.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change the...
"I think that everyone recognizes that for IoT to really realize its full potential and value that it is about creating ecosystems and marketplaces and that no single vendor is able to support what is required," explained Esmeralda Swartz, VP, Marketing Enterprise and Cloud at Ericsson, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
When building large, cloud-based applications that operate at a high scale, it’s important to maintain a high availability and resilience to failures. In order to do that, you must be tolerant of failures, even in light of failures in other areas of your application. “Fly two mistakes high” is an old adage in the radio control airplane hobby. It means, fly high enough so that if you make a mistake, you can continue flying with room to still make mistakes. In his session at 18th Cloud Expo, Lee A...
“We're a global managed hosting provider. Our core customer set is a U.S.-based customer that is looking to go global,” explained Adam Rogers, Managing Director at ANEXIA, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at 20th Cloud Expo, Ed Featherston, director/senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet and...
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
910Telecom exhibited at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and exchanges.
Whether you like it or not, DevOps is on track for a remarkable alliance with security. The SEC didn’t approve the merger. And your boss hasn’t heard anything about it. Yet, this unruly triumvirate will soon dominate and deliver DevSecOps faster, cheaper, better, and on an unprecedented scale. In his session at DevOps Summit, Frank Bunger, VP of Customer Success at ScriptRock, discussed how this cathartic moment will propel the DevOps movement from such stuff as dreams are made on to a practic...
As software becomes more and more complex, we, as software developers, have been splitting up our code into smaller and smaller components. This is also true for the environment in which we run our code: going from bare metal, to VMs to the modern-day Cloud Native world of containers, schedulers and micro services. While we have figured out how to run containerized applications in the cloud using schedulers, we've yet to come up with a good solution to bridge the gap between getting your contain...
The modern software development landscape consists of best practices and tools that allow teams to deliver software in a near-continuous manner. By adopting a culture of automation, measurement and sharing, the time to ship code has been greatly reduced, allowing for shorter release cycles and quicker feedback from customers and users. Still, with all of these tools and methods, how can teams stay on top of what is taking place across their infrastructure and codebase? Hopping between services a...
Niagara Networks exhibited at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. Niagara Networks offers the highest port-density systems, and the most complete Next-Generation Network Visibility systems including Network Packet Brokers, Bypass Switches, and Network TAPs.