|By Business Wire||
|August 21, 2014 08:05 AM EDT||
InMoment (formerly Mindshare Technologies), a cloud-based customer experience (CX) optimization platform that gives companies the ability to listen to and engage with their customers to improve business results, today announced it has been named to the Inc. 500|5000 list of the fastest-growing privately held companies in America for the seventh consecutive year.
The Inc. 500|5000 list ranks organizations by overall revenue growth for the last three years. Between 2010 and 2013, InMoment’s annual revenues grew by 128 percent.
“This past year, we’ve experienced several significant milestones that have positioned our company for even more growth and success in the future,” said InMoment CEO John Sperry. “Last year at this time, we were operating as Mindshare Technologies, and doing well. The acquisition of one of the leading international customer experience brands, Empathica, as well as the coming together of our two companies under the InMoment name, have given us a new degree of momentum, and ability to provide the best brands in the world a higher level of innovation than ever before.”
InMoment embarked on an aggressive growth path following its September 2013 acquisition of Empathica. Over the years, InMoment has gathered more than 350 million customer stories, with billions of individual insights that help companies deliver on their brand promises, and drive bottom line results. In addition to revenue growth, InMoment’s employee base grew from about 40 employees in 2010, to nearly 300 today.
InMoment’s cloud-based customer experience optimization platform, the InMoment Experience Hub, centralizes experience data — regardless of source or format — connects it with technology to surface critical customer stories, and then channels timely, actionable insights to the right people and places to drive targeted decisions across the entire enterprise.
Visit InMoment’s Inc. 500|5000 individual profile page at http://www.inc.com/profile/mindshare-technologies.
InMoment™ is a cloud-based customer experience (CX) optimization platform that gives companies the ability to listen to and engage with their customers to improve business results through better experiences. Through its Experience Hub™, InMoment provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement technology, as well as strategic guidance and tactical instruction, support, and services, to 350 brands across 25 industries in 128 countries. The company is the leading VoC vendor for the food services, retail, and contact center industries, with deep domain expertise in B2B, healthcare, hospitality, and numerous others.
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