|By Business Wire||
|August 21, 2014 03:17 PM EDT||
Noble1, one of North America’s premiere IT Hardware Support Solutions companies, announced today that it has launched an exclusive program entitled MSP1 designed specifically for Managed Service Providers (MSPs).
The newly implemented program has been designed to deliver multiple value-added services to the MSP market. With MSP1, managed service providers will no longer be tasked with challenges related to support logistics.
The business processes associated with IT hardware support drastically impact MSPs—especially aspects related to staffing, vendor issues related to parts, and challenges in shipping and stocking. Now, with Noble1’s MSP1 offering, MSPs will benefit from everything from preferred pricing, dedicated inventory, and dedicated account managers. Further, MSP1 will deliver other tremendous benefits including brand integration and branded help desk options, a comprehensive loyalty rewards program and, most importantly, customizable support contracts to include duration, and scope, etc.
“This new program is poised to become a true game changer for managed service providers,” commented Derek Stiles, President and Chief Executive Officer of Noble1. “The evolution of the MSP has been substantial over the past decade—however, with that evolution comes the pitfalls of support mechanisms and their inherent client expectations. What customers expect and what MSPs can deliver as it relates to IT hardware support is vastly polarized, and thus can drastically impact business and brand. It is for this reason that we have developed such a comprehensive network of talent and logistics to alleviate those challenges in the MSP world.”
The new program, scheduled to launch September 1, 2014, will be supported by a complete North America Network of trained technicians, parts located strategically and geographically, and full 24/7/365 support.
For more information regarding Noble1’s offerings, visit www.Noble1Solutions.com.
About Noble1 IT Hardware Support Solutions
Noble1 was created from the clear idea that there simply has to be a better recipe for providing alternative IT support on a world-class level without breaking the bank for the consumer. To that end, we’ve assembled some of the top talent in the industry to provide 24x7x4 help desk, onsite service, and parts logistics across North America and beyond.
Since 2010, the Noble1 team has been ready to meet the support challenges presented by older IT datacenter equipment that works fine, but finds itself on the endangered species list by the manufacturer, or “End of Life” as they are so fond of classifying this otherwise viable equipment.
As our clients across North America can attest, Noble1 will be there for you any time of day or night to ensure your infrastructure continues running smoothly and efficiently. Remember, problems happen, it’s how you choose to address them that makes all the difference, and Noble1 is the right choice for your organization.
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