Welcome!

News Feed Item

PG&E Continues Earthquake Restoration; Extensive Focus on Ensuring Gas Safety

SAN FRANCISCO, Aug. 24, 2014 /PRNewswire/ -- Pacific Gas and Electric Company (PG&E) is continuing to restore electric and gas service following an early morning 6.0 magnitude earthquake in Napa County and is making plans for additional actions in the days ahead to ensure customer safety.

Gas Service

PG&E proactively lowered the operating pressure of its Sonoma/Napa transmission pipeline system and conducted two patrols of the transmission system to ensure its integrity. The company is also conducting extensive sweeps of the involved communities using state-of-the-art leak detection vehicles to assess for distribution line leaks. Any leaks that are identified will be repaired immediately by onsite crews.

The company received 439 gas odor calls from customers and has visited the premises of approximately 400 so far. The remaining customers will be completed this evening. There were only 20 customer-level earthquake-related gas outages. These resulted from damaged customer facilities and will be restored when they can safely take service.

Beginning tomorrow, PG&E will proactively conduct courtesy gas safety checks at homes and businesses across the impacted area. These will continue over several days. Any customer who is not contacted can request one at 1-800-743-5002.

"We're committed to doing whatever it takes to ensure the safety of our system and the well-being of our customers and the communities we serve. I want our customers to know they can count on us," said Chris Johns, president of Pacific Gas and Electric Company.

PG&E will continue to provide customers with as much information as possible about earthquake recovery efforts through our call center and website, as well as news and social media channels. For updates on outages, customers can call PG&E's automated information line at 1-800-743-5000, or access a live outage map at www.pge.com/outagemap. PG&E will also relay information through its own news website, at www.pgecurrents.com; via Twitter, at www.twitter.com/pge4me; and on the company's Facebook page, at www.facebook.com/pacificgasandelectric.

Electric Service

PG&E experienced a peak electrical outage count of approximately 70,000 customers. The company has already restored service to 62,700 customers. Service has been essentially restored for all originally impacted customers in Sonoma County. In the more heavily impacted Napa County, PG&E expects to restore service today to the majority of the remaining 7,300 customers whose homes or businesses aren't damaged and can accept restoration. The company expects that some outages may require additional time to restore and in these cases will be communicating directly with customers whose repairs may take longer. Outage updates are available at www.pge.com/outagemap.

Customer Safety Tips

If you smell gas or are experiencing another electric or gas service emergency as a result of this earthquake, please call 1-800-743-5002 immediately. 

PG&E offers the following natural gas safety tips:

  1. Check for building damage. If you smell or hear escaping gas, get everyone outside. Find a phone away from the building to call 911, PG&E (1-800-743-5002) and the fire department immediately.
  2. If you smell or hear gas escaping, and are able to do so safely, shut off the gas at the main service valve using a 12- to 15-inch adjustable pipe or crescent-type wrench or other suitable tool. The valve is normally located near your gas meter.
  3. Once you shut off the gas, do not turn it back on. Contact PG&E or another qualified professional to perform a safety inspection before gas service is restored and appliance pilots are lit.
  4. If you suspect a gas leak, do not use electrical switches, appliances, telephones or anything with an open flame, because sparks can ignite gas from broken lines.
  5. Customers without gas service are asked to stay as close to home as possible so that service can be restored when a PG&E representative arrives. If no one is at home, the representative will leave a notice with a number that customers can call to schedule a return visit.

If the earthquake has caused downed power lines or an outage, PG&E offers the following safety tips:

  1. If you see a downed power line, assume it is "live" or carrying electric current. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 911 and by calling PG&E at 1-800-743-5002.
  2. Do not use candles because of the risk of fire. If you must use candles, use extreme caution. Do not use candles near drapes or under lampshades. Keep candles away from small children and do not leave candles unattended.
  3. If your power goes out, turn off or unplug all electric appliances; otherwise, several appliances may come back on at once and overload your circuits when power is restored. Hot appliances also pose a fire hazard if they come back on while you're away or asleep. Leave a single lamp on to alert you when power returns. Turn your appliances back on one at a time when conditions return to normal.
  4. Have battery-operated radios with fresh batteries ready for updates on earthquake response and power outages.
  5. Have battery-operated flashlights with fresh batteries on hand.
  6. Have a cell phone or hard-wire, single-line telephone on hand. Cordless phones will not work without electricity.
  7. Fill used liter-size plastic soda bottles with water and place them in the freezer. During an extended outage, transfer them to your refrigerator to prevent food from spoiling. Open the refrigerator only when necessary to keep warm air out and cooler air in.
  8. If you have a generator, inform PG&E and do not use it unless it is installed safely and properly. If it is not, you risk damaging your property and endangering yourself and PG&E line workers who may be working on nearby power lines. Information on the safe installation of generators can be found on our website at www.pge.com/generator.

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. Based in San Francisco, with more than 20,000 employees, the company delivers some of the nation's cleanest energy to nearly 16 million people in Northern and Central California. For more information, visit www.pge.com/ and http://www.pge.com/about/newsroom/.

http://www.pgecurrents.com
http://www.facebook.com/pacificgasandelectric
http://www.twitter.com/pge4me
http://www.linkedin.com/company/pacific-gas-and-electric-company
http://www.youtube.com/user/pgevideo

SOURCE Pacific Gas and Electric Company

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
"We are a leader in the market space called network visibility solutions - it enables monitoring tools and Big Data analysis to access the data and be able to see the performance," explained Shay Morag, VP of Sales and Marketing at Niagara Networks, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
@DevOpsSummit taking place June 6-8, 2017 at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
"We are a modern development application platform and we have a suite of products that allow you to application release automation, we do version control, and we do application life cycle management," explained Flint Brenton, CEO of CollabNet, in this SYS-CON.tv interview at DevOps at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Regulatory requirements exist to promote the controlled sharing of information, while protecting the privacy and/or security of the information. Regulations for each type of information have their own set of rules, policies, and guidelines. Cloud Service Providers (CSP) are faced with increasing demand for services at decreasing prices. Demonstrating and maintaining compliance with regulations is a nontrivial task and doing so against numerous sets of regulatory requirements can be daunting task...
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
"This is specifically designed to accommodate some of the needs for high availability and failover in a network managed system for the major Korean corporations," stated Thomas Masters, Managing Director at InfranicsUSA, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Unsecured IoT devices were used to launch crippling DDOS attacks in October 2016, targeting services such as Twitter, Spotify, and GitHub. Subsequent testimony to Congress about potential attacks on office buildings, schools, and hospitals raised the possibility for the IoT to harm and even kill people. What should be done? Does the government need to intervene? This panel at @ThingExpo New York brings together leading IoT and security experts to discuss this very serious topic.
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
CloudJumper, a Workspace as a Service (WaaS) platform innovator for agile business IT, has been recognized with the Customer Value Leadership Award for its nWorkSpace platform by Frost & Sullivan. The company was also featured in a new report(1) by the industry research firm titled, “Desktop-as-a-Service Buyer’s Guide, 2016,” which provides a comprehensive comparison of DaaS providers, including CloudJumper, Amazon, VMware, and Microsoft.