Click here to close now.




















Welcome!

News Feed Item

PG&E Continues Earthquake Restoration; Extensive Focus on Ensuring Gas Safety

SAN FRANCISCO, Aug. 24, 2014 /PRNewswire/ -- Pacific Gas and Electric Company (PG&E) is continuing to restore electric and gas service following an early morning 6.0 magnitude earthquake in Napa County and is making plans for additional actions in the days ahead to ensure customer safety.

Gas Service

PG&E proactively lowered the operating pressure of its Sonoma/Napa transmission pipeline system and conducted two patrols of the transmission system to ensure its integrity. The company is also conducting extensive sweeps of the involved communities using state-of-the-art leak detection vehicles to assess for distribution line leaks. Any leaks that are identified will be repaired immediately by onsite crews.

The company received 439 gas odor calls from customers and has visited the premises of approximately 400 so far. The remaining customers will be completed this evening. There were only 20 customer-level earthquake-related gas outages. These resulted from damaged customer facilities and will be restored when they can safely take service.

Beginning tomorrow, PG&E will proactively conduct courtesy gas safety checks at homes and businesses across the impacted area. These will continue over several days. Any customer who is not contacted can request one at 1-800-743-5002.

"We're committed to doing whatever it takes to ensure the safety of our system and the well-being of our customers and the communities we serve. I want our customers to know they can count on us," said Chris Johns, president of Pacific Gas and Electric Company.

PG&E will continue to provide customers with as much information as possible about earthquake recovery efforts through our call center and website, as well as news and social media channels. For updates on outages, customers can call PG&E's automated information line at 1-800-743-5000, or access a live outage map at www.pge.com/outagemap. PG&E will also relay information through its own news website, at www.pgecurrents.com; via Twitter, at www.twitter.com/pge4me; and on the company's Facebook page, at www.facebook.com/pacificgasandelectric.

Electric Service

PG&E experienced a peak electrical outage count of approximately 70,000 customers. The company has already restored service to 62,700 customers. Service has been essentially restored for all originally impacted customers in Sonoma County. In the more heavily impacted Napa County, PG&E expects to restore service today to the majority of the remaining 7,300 customers whose homes or businesses aren't damaged and can accept restoration. The company expects that some outages may require additional time to restore and in these cases will be communicating directly with customers whose repairs may take longer. Outage updates are available at www.pge.com/outagemap.

Customer Safety Tips

If you smell gas or are experiencing another electric or gas service emergency as a result of this earthquake, please call 1-800-743-5002 immediately. 

PG&E offers the following natural gas safety tips:

  1. Check for building damage. If you smell or hear escaping gas, get everyone outside. Find a phone away from the building to call 911, PG&E (1-800-743-5002) and the fire department immediately.
  2. If you smell or hear gas escaping, and are able to do so safely, shut off the gas at the main service valve using a 12- to 15-inch adjustable pipe or crescent-type wrench or other suitable tool. The valve is normally located near your gas meter.
  3. Once you shut off the gas, do not turn it back on. Contact PG&E or another qualified professional to perform a safety inspection before gas service is restored and appliance pilots are lit.
  4. If you suspect a gas leak, do not use electrical switches, appliances, telephones or anything with an open flame, because sparks can ignite gas from broken lines.
  5. Customers without gas service are asked to stay as close to home as possible so that service can be restored when a PG&E representative arrives. If no one is at home, the representative will leave a notice with a number that customers can call to schedule a return visit.

If the earthquake has caused downed power lines or an outage, PG&E offers the following safety tips:

  1. If you see a downed power line, assume it is "live" or carrying electric current. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 911 and by calling PG&E at 1-800-743-5002.
  2. Do not use candles because of the risk of fire. If you must use candles, use extreme caution. Do not use candles near drapes or under lampshades. Keep candles away from small children and do not leave candles unattended.
  3. If your power goes out, turn off or unplug all electric appliances; otherwise, several appliances may come back on at once and overload your circuits when power is restored. Hot appliances also pose a fire hazard if they come back on while you're away or asleep. Leave a single lamp on to alert you when power returns. Turn your appliances back on one at a time when conditions return to normal.
  4. Have battery-operated radios with fresh batteries ready for updates on earthquake response and power outages.
  5. Have battery-operated flashlights with fresh batteries on hand.
  6. Have a cell phone or hard-wire, single-line telephone on hand. Cordless phones will not work without electricity.
  7. Fill used liter-size plastic soda bottles with water and place them in the freezer. During an extended outage, transfer them to your refrigerator to prevent food from spoiling. Open the refrigerator only when necessary to keep warm air out and cooler air in.
  8. If you have a generator, inform PG&E and do not use it unless it is installed safely and properly. If it is not, you risk damaging your property and endangering yourself and PG&E line workers who may be working on nearby power lines. Information on the safe installation of generators can be found on our website at www.pge.com/generator.

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. Based in San Francisco, with more than 20,000 employees, the company delivers some of the nation's cleanest energy to nearly 16 million people in Northern and Central California. For more information, visit www.pge.com/ and http://www.pge.com/about/newsroom/.

http://www.pgecurrents.com
http://www.facebook.com/pacificgasandelectric
http://www.twitter.com/pge4me
http://www.linkedin.com/company/pacific-gas-and-electric-company
http://www.youtube.com/user/pgevideo

SOURCE Pacific Gas and Electric Company

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
One of the hottest areas in cloud right now is DRaaS and related offerings. In his session at 16th Cloud Expo, Dale Levesque, Disaster Recovery Product Manager with Windstream's Cloud and Data Center Marketing team, will discuss the benefits of the cloud model, which far outweigh the traditional approach, and how enterprises need to ensure that their needs are properly being met.
Palerra, the cloud security automation company, announced enhanced support for Amazon AWS, allowing IT security and DevOps teams to automate activity and configuration monitoring, anomaly detection, and orchestrated remediation, thereby meeting compliance mandates within complex infrastructure deployments. "Monitoring and threat detection for AWS is a non-trivial task. While Amazon's flexible environment facilitates successful DevOps implementations, it adds another layer, which can become a ...
The speed of software changes in growing and large scale rapid-paced DevOps environments presents a challenge for continuous testing. Many organizations struggle to get this right. Practices that work for small scale continuous testing may not be sufficient as the requirements grow. In his session at DevOps Summit, Marc Hornbeek, Sr. Solutions Architect of DevOps continuous test solutions at Spirent Communications, explained the best practices of continuous testing at high scale, which is rele...
"We got started as search consultants. On the services side of the business we have help organizations save time and save money when they hit issues that everyone more or less hits when their data grows," noted Otis Gospodnetić, Founder of Sematext, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Opening Keynote at 16th Cloud Expo, S...
With SaaS use rampant across organizations, how can IT departments track company data and maintain security? More and more departments are commissioning their own solutions and bypassing IT. A cloud environment is amorphous and powerful, allowing you to set up solutions for all of your user needs: document sharing and collaboration, mobile access, e-mail, even industry-specific applications. In his session at 16th Cloud Expo, Shawn Mills, President and a founder of Green House Data, discussed h...
Delphix, the market leader in Data as a Service (DaaS), has been announced winner of the DevOps Solution Award at the prestigious Computing Vendor Excellence Awards in London. The awards celebrate the achievements of the technology vendors and service providers that are leading the field of enterprise IT. Delphix was recognised as the vendor demonstrating the most effective support of DevOps culture for its ability to improve time to market and collaboration between teams.
"Our biggest growth area has been the security services, the managed services - the things that differentiate us in the market that there is no client that's too small and there's no client that's too big," explained Paul Mazzucco, Chief Security Officer at TierPoint, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
The Cloud industry has moved from being more than just being able to provide infrastructure and management services on the Cloud. Enter a new era of Cloud computing where monetization’s services through the Cloud are an essential piece of strategy to feed your organizations bottom-line, your revenue and Profitability. In their session at 16th Cloud Expo, Ermanno Bonifazi, CEO & Founder of Solgenia, and Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia, discussed how to easily o...
"We've just seen a huge influx of new partners coming into our ecosystem, and partners building unique offerings on top of our API set," explained Seth Bostock, Chief Executive Officer at IndependenceIT, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Arch...
Sysdig has announced two significant milestones in its mission to bring infrastructure and application monitoring to the world of containers and microservices: a $10.7 million Series A funding led by Accel and Bain Capital Ventures (BCV); and the general availability of Sysdig Cloud, the first monitoring, alerting, and troubleshooting platform specializing in container visibility, which is already used by more than 30 enterprise customers. The funding will be used to drive adoption of Sysdig Clo...
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of pro...
"We do data integration for B2B also application to application, and we do data management and enable Big Data," explained Pat Adamiak, Vice President, Product Marketing at Liaison Technologies, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.