Welcome!

News Feed Item

Capitol Coffee Systems Wins Prestigious Market Mover Award from Modern Distribution Management

Premier Coffee Service Solutions Provider Grows B2B Commerce from 5 to 30 Percent of Business with NetSuite SuiteCommerce

RALEIGH, N.C., Aug. 25, 2014 /PRNewswire/ -- Capitol Coffee Systems, a premier coffee service and breakroom solutions provider operating in the Carolinas for more than 30 years, has been recognized with a 2014 Market Mover Award from Modern Distribution Management (MDM), the leading provider of wholesale distribution news, expert analysis and market research, for its innovative approach to distribution, customer service and business growth. For more information about the evolution of Capitol Coffee, please visit http://www.mdm.com/blogs/32310-capitol-coffees-investment-in-adaptation.

"We're very honored that MDM has recognized Capitol Coffee with this prestigious award," said Charles Brunson, Capitol Coffee CEO. "We focus on customer-centric innovation and NetSuite has really helped us move the needle on our business. Our sales representatives are able to handle twice as much business as before with NetSuite's reporting capabilities giving us real-time visibility into all aspects of the business and the mobility we have has improved collaboration across all of our offices."

Founded in 1983 by Buddy Brunson and John Scott, Capitol Coffee pioneered a move away from traditional route-based delivery service to focus instead on dedicated concierge-style ordering and inventory management, supplying a comprehensive breakroom solution for customers in North and South Carolina. Capitol Coffee has grown its customer base to more than 4,000 and expanded its offerings from 300 to more than 3,000 Stock Keeping Units (SKUs) to offer non-coffee products such as breakroom snacks, paper products, water systems, hand sanitizers, cleaning supplies and more. Operating from five locations in Raleigh, Wilmington, Charlotte, Columbia and Charleston, the company is still owned and operated by the Brunson and Scott families, who stay true to the company's early commitment to a great selection and even better customer service.

For Capitol Coffee to achieve these business goals, objectives and success with customer-centric innovations, agility in its NetSuite business software has been a critical element. Prior to NetSuite, Capitol Coffee had in place a set of disparate on-premise applications, including QuickBooks for accounting and several other systems for ordering, inventory, CRM and its website. This patchwork environment of business applications resulted in process delays and limited visibility into key data.

Capitol Coffee replaced a number of on-premise software solutions including QuickBooks and numerous Excel spreadsheets with NetSuite in 2011 to run its core business processes including financials, inventory management, and CRM. Later the company deployed NetSuite SuiteCommerce, which helped it expand and grow its B2B ecommerce business exponentially. By moving to the NetSuite cloud, Capitol Coffee is able to:

  • Run mission critical business processes anywhere, anytime, eliminating the need for on-premise servers or a large IT department.
  • Give sales representatives a single, unified view of customer information, accessible anytime and anywhere, to further sharpen the company's traditional focus on superior customer service.
  • Grow its share of revenue from its B2B ecommerce site from 5 percent to more than 30 percent, replacing less-efficient email, phone and fax processes with NetSuite SuiteCommerce.
  • Streamline procurement of goods from dozens of suppliers such as Keurig, Starbucks, Peet's and Lipton.
  • Leverage real-time analytics and reporting to better monitor, understand and adapt to emerging opportunities and issues and drive further growth.

For more information on Capitol Coffee, listen to a recent interview with Charles Brunson, CEO of Capitol Coffee by MDM Editor Jenel Stelton-Holtmeier available here: http://www.mdm.com/media/videos/play/387

About Capitol Coffee Systems
Capitol Coffee Systems is a premier coffee service and breakroom solutions provider operating in the Carolinas for more than 30 years. Founded in 1983 by Buddy Brunson and John Scott, Capitol Coffee pioneered a move away from traditional route-based delivery service to focus instead on dedicated concierge-style ordering and inventory management, supplying a comprehensive breakroom solution for customers in North and South Carolina. Capitol Coffee has grown its customer base to more than 4,000 and expanded its offerings to offer non-coffee products such as breakroom snacks, paper products, water systems, hand sanitizers, cleaning supplies and more. For more information on Capitol Coffee Systems, please visit www.capcoff.com.

SOURCE Capitol Coffee Systems

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today the How to Create Angular 2 Clients for the Cloud Workshop, being held June 7, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified. Now it’s a component-based well-performing framework. The immersive one-day workshop led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and...
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and ...
In his session at 18th Cloud Expo, Andrew Cole, Director of Solutions Engineering at Peak 10, will discuss how the newest technology advances are reducing the cost and complexity of traditional business continuity and disaster recovery solutions. Attendees will: Learn why having a full disaster recovery strategy is more important now than ever before Explore the key drivers of a successful disaster recovery solution Achieve measurable operational and business value from a disaster recovery ...
How will your company move to the cloud while ensuring a solid security posture? Organizations from small to large are increasingly adopting cloud solutions to deliver essential business services at a much lower cost. According to cyber security experts, the frequency and severity of cyber-attacks are on the rise, causing alarm to businesses and customers across a variety of industries. To defend against exploits like these, a company must adopt a comprehensive security defense strategy that is ...
SYS-CON Events announced today that Hanu Software will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Leveraging best-in-class people, processes, and technologies, Hanu provides high-quality, high-value software development and business process outsourcing services to independent software vendors (ISVs) and enterprises.
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
Join us at Cloud Expo | @ThingsExpo 2016 – June 7-9 at the Javits Center in New York City and November 1-3 at the Santa Clara Convention Center in Santa Clara, CA – and deliver your unique message in a way that is striking and unforgettable by taking advantage of SYS-CON's unmatched high-impact, result-driven event / media packages.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
The initial debate is over: Any enterprise with a serious commitment to IT is migrating to the cloud. But things are not so simple. There is a complex mix of on-premises, colocated, and public-cloud deployments. In this power panel at 18th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists will look at the present state of cloud from the C-level view, and how great companies and rock star executives can use cloud computing to meet their most ambitious and disruptive business ...
SYS-CON Events announced today that MobiDev will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex software systems for startups and enterprises. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobile software company with over 200 develope...
SYS-CON Events announced today that BMC Software has been named "Siver Sponsor" of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. BMC Digital Enterprise Management is a set of innovative IT solutions designed to make digital business fast, seamless, and optimized from mainframe to mo...
As cloud and storage projections continue to rise, the number of organizations moving to the cloud is escalating and it is clear cloud storage is here to stay. However, is it secure? Data is the lifeblood for government entities, countries, cloud service providers and enterprises alike and losing or exposing that data can have disastrous results. There are new concepts for data storage on the horizon that will deliver secure solutions for storing and moving sensitive data around the world. ...
SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points of presence, SoftLayer provides infrastructure as a service to leading-edge customers ranging from Web startups to global enterprises. SoftLayer's modular architecture, full-featured API, and sophisticated automation provide unparalleled performance and control. Its flexible unified platform seamlessly spans physical and virtual devices linked via a world...
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
Companies can harness IoT and predictive analytics to sustain business continuity; predict and manage site performance during emergencies; minimize expensive reactive maintenance; and forecast equipment and maintenance budgets and expenditures. Providing cost-effective, uninterrupted service is challenging, particularly for organizations with geographically dispersed operations.