Welcome!

News Feed Item

Campaigner® Announces SMTP Relay: An Email Marketing Match Made in Heaven for Customers and Businesses

Campaigner®, the email marketing brand of j2 Global, Inc. (NASDAQ: JCOM), today announced an additional means of increasing revenue by wooing new customers and building long-term relationships with Campaigner SMTP Relay. The new service helps companies build trust with new and existing customers by establishing consistent communication and marketing promotions through transactional emails such as invoices, order confirmations, shipping notifications, password updates and more.

Transactional and promotional marketing emails are meant for each other—and are a crucial way for email marketers to master the customer dating game. Campaigner SMTP Relay seamlessly and affordably integrates the two, ensuring guaranteed delivery, security and compliance. In addition, the new tool offers powerful analytics and reporting capabilities to ensure marketers always have a clear understanding of their email marketing campaigns’ ROI.

According to research conducted by Experian, average transactional messages generate two to six times more revenue than standard marketing emails. Just like a new romantic relationship, transactional emails give customers butterflies in their stomachs. Eager to hear from vendor beaus and check the status of orders, customers open transactional emails nearly 100% of the time and often more than once. Transactional emails offer a significant opportunity to intertwine marketing messages with automated transactional emails: order confirmation emails with a cross-sell message have a 20% higher transaction rate. Whether courting customers or courting for love, the theory is the same: extra effort receives extra rewards.

“Transactional emails are a valuable factor in building customer relationships, but many companies aren’t using them to their full advantage. Most transactional emails are sent by teams that don’t understand the powerful up-selling and trust-building opportunities built in to those automated messages. You wouldn’t trust someone else to handle your love life, so why risk handing over transactional emails to someone that doesn’t understand marketing?” said EJ McGowan, general manager of Campaigner. “Campaigner SMTP Relay increases the value of transactional emails by easily and quickly integrating them with marketing emails.”

Campaigner SMTP guides businesses past overprotective ISPs and delivers sweet nothings that customers will love to receive and open over and over again. Here are some tips to help marketers court new dates and charm existing customers into long-term, committed relationships:

  • Love Isn’t Blind: Just like your email marketing campaigns, your transactional emails need to be personalized, understanding your partners’ desires. Sound time-intensive? Not with Campaigner SMTP Relay: Powerful analytics identify customer interests and values, and automatically match promotions accordingly. If customers like the opera, Campaigner won’t let businesses offer tickets to Metallica. And its equally powerful reporting helps companies understand what is and isn’t working, so they can tone it down, change it around or amp it up based on customers’ responses to their overtures.
  • Absence Does Not Make the Heart Grow Fonder: You just went out on a first date, had a great time and now don’t hear from your date for days? Nothing can kill a relationship like radio silence. Don’t make your customers ask, “Why haven’t I heard from him/her?” Rather, send reassurances of your love with automated and timely Campaigner communications such as order confirmation and shipping notification emails.
  • Love Will Find a Way…Past Spam Filters: Remember that ISPs are like overprotective fathers; you need to abide by their rules in order to reach your intendeds. As a trusted ESP, Campaigner SMTP Relay provides guidance to help abide by rules and get your foot in the door of your crush. Campaigner offers tips like avoiding promotional topics in subject lines and “from” sections, and sending your love to customers with timely emails, but not too many as to appear over-eager and over-bearing.
  • Don’t Come Off as Too Strong: While you want to show your love, don’t overdo it and send customers running to competing vendors’ open arms. Stick to the 80/20 rule: Send transactional information as 80% of your content, and 20% as promotional. Campaigner can help you adhere to this rule with customer-friendly templates and designs.
  • Courtship Without Hardship: It’s true: You can court new and existing customers with minimal effort and cost to you, with a potentially huge ROI. Campaigner integrates transactional emails with promotional marketing emails within minutes so you don’t need to manually try to merge these two different campaigns. Campaigner’s Web interface, contact management and API provide a one-stop shop for insights into your customer base.

Follow these tips and best practices: By sealing your transactional emails with a kiss, you can increase revenue, generate new customers and establish long-term, committed relationships with existing customers.

To see an overview video on Campaigner SMTP Relay go to http://www.campaigner.com/email-marketing-enterprise/smtp/.

To see an Infographic on increasing revenue via transactional emails, please visit http://www.campaigner.com/solutions/infographics/pdf/Transactional-Emails-Infographic-072814.pdf/.

For more information on pricing and availability please call 1-877-564-9063.

Twitter: @CampaignerEmail
Facebook: CampaignerEmail.com
Google+: Campaigner Email Marketing
Instagram: Campaigneremail
Pinterest: Campaigner.com
LinkedIn: Campaigner Email Marketing

About Campaigner

Campaigner® is a robust email marketing solution built by marketers to help small, medium and large businesses strengthen customer relationships and drive sales. Features include professional email campaign creation, industry-leading A/B split testing, advanced list management and segmentation tools, targeted email autoresponders and workflows, powerful API and CRM integration, and detailed campaign reporting. Campaigner is a brand and registered trademark of the Business Cloud Services Division of j2 Global, Inc., the global provider of Internet services. Learn more at www.campaigner.com.

About j2 Global

j2 Global, Inc. provides Internet services through two divisions: Business Cloud Services and Digital Media. The Business Cloud Services Division offers Internet fax, virtual phone, hosted email, email marketing, online backup, unified communications and CRM solutions. It markets its services principally under the brand names eFax®, eVoice®, FuseMail®, Campaigner®, KeepItSafe®, Livedrive® and Onebox®, and operates a messaging network spanning 49 countries on six continents. The Digital Media Division offers technology, gaming and lifestyle content through its digital properties, which include PCMag.comIGN.com, AskMen.com, Toolbox.com and others. The Digital Media Division also operates NetShelter® Powered by BuyerBase®, an advanced digital ad targeting platform, and Ziff Davis B2B, a leading provider of research to enterprise buyers and leads to IT vendors. As of December 31, 2013, j2 had achieved 18 consecutive fiscal years of revenue growth. For more information about j2, please visit www.j2global.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
SYS-CON Events announced today that Silicon India has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Published in Silicon Valley, Silicon India magazine is the premiere platform for CIOs to discuss their innovative enterprise solutions and allows IT vendors to learn about new solutions that can help grow their business.
DXWorldEXPO LLC announced today that "IoT Now" was named media sponsor of CloudEXPO | DXWorldEXPO 2018 New York, which will take place on November 11-13, 2018 in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
In this presentation, you will learn first hand what works and what doesn't while architecting and deploying OpenStack. Some of the topics will include:- best practices for creating repeatable deployments of OpenStack- multi-site considerations- how to customize OpenStack to integrate with your existing systems and security best practices.
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
You want to start your DevOps journey but where do you begin? Do you say DevOps loudly 5 times while looking in the mirror and it suddenly appears? Do you hire someone? Do you upskill your existing team? Here are some tips to help support your DevOps transformation. Conor Delanbanque has been involved with building & scaling teams in the DevOps space globally. He is the Head of DevOps Practice at MThree Consulting, a global technology consultancy. Conor founded the Future of DevOps Thought Leade...
Everyone wants the rainbow - reduced IT costs, scalability, continuity, flexibility, manageability, and innovation. But in order to get to that collaboration rainbow, you need the cloud! In this presentation, we'll cover three areas: First - the rainbow of benefits from cloud collaboration. There are many different reasons why more and more companies and institutions are moving to the cloud. Benefits include: cost savings (reducing on-prem infrastructure, reducing data center foot print, redu...
Jo Peterson is VP of Cloud Services for Clarify360, a boutique sourcing and benchmarking consultancy focused on transforming technology into business advantage. Clarify360 provides custom, end-to-end solutions from a portfolio of more than 170 suppliers globally. As an engineer, Jo sources net new technology footprints, and is an expert at optimizing and benchmarking existing environments focusing on Cloud Enablement and Optimization. She and her team work with clients on Cloud Discovery, Cloud ...
Founded in 2000, Chetu Inc. is a global provider of customized software development solutions and IT staff augmentation services for software technology providers. By providing clients with unparalleled niche technology expertise and industry experience, Chetu has become the premiere long-term, back-end software development partner for start-ups, SMBs, and Fortune 500 companies. Chetu is headquartered in Plantation, Florida, with thirteen offices throughout the U.S. and abroad.
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
The technologies behind big data and cloud computing are converging quickly, offering businesses new capabilities for fast, easy, wide-ranging access to data. However, to capitalize on the cost-efficiencies and time-to-value opportunities of analytics in the cloud, big data and cloud technologies must be integrated and managed properly. Pythian's Director of Big Data and Data Science, Danil Zburivsky will explore: The main technology components and best practices being deployed to take advantage...
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
Most DevOps journeys involve several phases of maturity. Research shows that the inflection point where organizations begin to see maximum value is when they implement tight integration deploying their code to their infrastructure. Success at this level is the last barrier to at-will deployment. Storage, for instance, is more capable than where we read and write data. In his session at @DevOpsSummit at 20th Cloud Expo, Josh Atwell, a Developer Advocate for NetApp, will discuss the role and value...
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...