Welcome!

Related Topics: @DevOpsSummit, Java IoT, Microservices Expo, Linux Containers, Containers Expo Blog, @CloudExpo

@DevOpsSummit: Blog Post

Focusing on Business Transactions Is a Proven Best Practice [#DevOps]

So, what exactly is a Business Transaction?

In today’s software-defined business era, uptime and availability are key to the business survival. The application is the business. However, ensuring proper application performance remains a daunting task for their production environments, where do you start?

Enter Business Transactions.

By starting to focus on the end-user experience and measuring application performance based on their interactions, we can correctly gauge how the entire environment is performing. We follow each individual user request as it flows through the application architecture, comparing the response time to its optimal performance. This inside-out strategy allows AppDynamics to instantly identify performance bottlenecks and allows application owners to get to the root-cause of issues that much faster.
output_R1SFaZ

By becoming business transaction-centric application owners can ensure uptime and availability even within a challenging application environment. Business transactions give them the insight that’s required in order to react to quickly changing conditions and respond accordingly.

So, what exactly is a Business Transaction?

Simply: any and every online user request.

Consider a business transaction to be a user-generated action within your system. The best practice for determining the performance of your application isn’t to measure CPU usage, but to track the flow of a transaction that your customer, the end user, has requested.

It can be requests such as:

  • logging in
  • adding an item to a cart
  • checking out
  • searching for an item
  • navigating different tabs

Shifting your focus to business transactions completely changes the game in terms of your ability to support application performance.

Business Transactions and APM
Business Transactions equip application owners with three important advantages.

Knowledge of User Experience
If a business transaction is a “user-generated action,” then it’s pretty clear how monitoring business transactions can have a tremendous effect on your ability to understand the experience of your end user.

If your end user adds a book to a shopping cart, is the transaction performing as expected or is it taking 3 seconds longer? (And what kind of impact will that have on end users? Will they decide to surf away and buy books somewhere else, thus depriving your business of not just the immediate purchase but the potential loss of lifetime customer revenue?)

Monitoring business transactions gives you a powerful insight into the experience of your end user.

Service Assurance – the ability to track baseline performance metrics
AppDynamics hears from our clients all the time that it’s difficult to know what “normal” actually is. This is particularly true in an ever-changing application environment. If you try to determine normal performance by correlating code-level metrics – while at the same time reacting to frequent code drops – you will never get there.

Business transactions offer a Service Assurance constant that you can use for ongoing monitoring. The size of your environment may change and the number of nodes may come and go, but by focusing on business transactions as your ongoing metric, you can begin to create baseline performance for your application. Understanding this baseline performance is exactly what you need in order to understand whether your application is running as expected and desired, or whether it’s completely gone off the rails.

For example, you may have a sense of how your application is supposed to perform. But do you really know how it performs every Sunday at 6 p.m.? Or the last week of December? And if you don’t, how will you know when the application is deviating from acceptable performance? It’s figuring out “normal” in terms of days, weeks, and even seasons that you need to truly understand your application’s baseline performance.

Triage & Diagnosis – always knowing where to look to solve problems
Finally, when problems occur, business transactions prevent you from hunting through logs and swimming through lines of code. The transaction’s poor performance immediately shines a spotlight on the problem – and your ability to get to root cause quickly is dramatically improved.

If you’re tracking code-level metrics in a large environment instead of monitoring business transactions, the chances are that the fire you’re troubleshooting is going to roar out of hand before you’re able to douse it.

Summary
Application owners are under extraordinary pressure to incorporate frequent code changes while still being held responsible for 100% application uptime and performance. In a distributed and rapidly changing environment, meeting these high expectations becomes tremendously challenging.

A strong focus on business transactions becomes absolutely essential for maintaining application performance. Transaction-centric monitoring provides the basis for a stable performance assurance metric, it delivers powerful insights into user experience, and it ensures the ability to know where to hunt during troubleshooting.

The right APM solution can automate much of this work. It can help application owners identify and bucket their business transactions, as well as assist with triage, troubleshooting, and root cause diagnosis when transactions violate their performance baselines. In this way, business transactions are essential to ensuring the success of Developers, Operations, and Architects – anyone with a stake in application performance.

The post Focusing on Business Transactions is a Proven Best Practice written by appeared first on Application Performance Monitoring Blog from AppDynamics.

Read the original blog entry...

More Stories By AppDynamics Blog

In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally.

DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.

Latest Stories
SYS-CON Events announced today that SourceForge has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. SourceForge is the largest, most trusted destination for Open Source Software development, collaboration, discovery and download on the web serving over 32 million viewers, 150 million downloads and over 460,000 active development projects each and every month.
SYS-CON Events announced today that Nihon Micron will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Nihon Micron Co., Ltd. strives for technological innovation to establish high-density, high-precision processing technology for providing printed circuit board and metal mount RFID tags used for communication devices. For more inf...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities – ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups. As a result, many firms employ new business models that place enormous impor...
SYS-CON Events announced today that MIRAI Inc. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MIRAI Inc. are IT consultants from the public sector whose mission is to solve social issues by technology and innovation and to create a meaningful future for people.
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
SYS-CON Events announced today that Dasher Technologies will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Dasher Technologies, Inc. ® is a premier IT solution provider that delivers expert technical resources along with trusted account executives to architect and deliver complete IT solutions and services to help our clients execute their goals, plans and objectives. Since 1999, we'v...
SYS-CON Events announced today that TidalScale, a leading provider of systems and services, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale has been involved in shaping the computing landscape. They've designed, developed and deployed some of the most important and successful systems and services in the history of the computing industry - internet, Ethernet, operating s...
SYS-CON Events announced today that Massive Networks, that helps your business operate seamlessly with fast, reliable, and secure internet and network solutions, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. As a premier telecommunications provider, Massive Networks is headquartered out of Louisville, Colorado. With years of experience under their belt, their team of...
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
Infoblox delivers Actionable Network Intelligence to enterprise, government, and service provider customers around the world. They are the industry leader in DNS, DHCP, and IP address management, the category known as DDI. We empower thousands of organizations to control and secure their networks from the core-enabling them to increase efficiency and visibility, improve customer service, and meet compliance requirements.
In his session at 21st Cloud Expo, Michael Burley, a Senior Business Development Executive in IT Services at NetApp, will describe how NetApp designed a three-year program of work to migrate 25PB of a major telco's enterprise data to a new STaaS platform, and then secured a long-term contract to manage and operate the platform. This significant program blended the best of NetApp’s solutions and services capabilities to enable this telco’s successful adoption of private cloud storage and launchi...
SYS-CON Events announced today that TidalScale will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale is the leading provider of Software-Defined Servers that bring flexibility to modern data centers by right-sizing servers on the fly to fit any data set or workload. TidalScale’s award-winning inverse hypervisor technology combines multiple commodity servers (including their ass...
As hybrid cloud becomes the de-facto standard mode of operation for most enterprises, new challenges arise on how to efficiently and economically share data across environments. In his session at 21st Cloud Expo, Dr. Allon Cohen, VP of Product at Elastifile, will explore new techniques and best practices that help enterprise IT benefit from the advantages of hybrid cloud environments by enabling data availability for both legacy enterprise and cloud-native mission critical applications. By rev...
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant tha...
As popularity of the smart home is growing and continues to go mainstream, technological factors play a greater role. The IoT protocol houses the interoperability battery consumption, security, and configuration of a smart home device, and it can be difficult for companies to choose the right kind for their product. For both DIY and professionally installed smart homes, developers need to consider each of these elements for their product to be successful in the market and current smart homes.