|By Business Wire||
|September 2, 2014 04:00 AM EDT||
Evolving from an hourly-fee based break/fix (B/F) service model to one that includes a managed services (MS) recurring-revenue model provides benefits to both IT Service Providers (ITSPs) and their clients. Len DiCostanzo, SVP, Community and Business Development, outlines five basic steps to creating a customisable pricing framework designed to optimise profitability in Autotask Corporation’s new Smart IT Guide™: 5 Steps to Pricing Managed Services.
For ITSPs, the major benefits of a pricing model that includes managed services are predictable revenue streams, more efficient resource allocation and the ability to quickly scale to add new clients and manage more devices without adding resources. Clients benefit by having more predictable IT costs, more reliable performance from technology assets and a single point of contact for all things technology-related.
“ITSPs often struggle with pricing services to achieve desirable profit. Managed services and resulting MS contracts have also added a bit more complexity to the process,” said Len DiCostanzo, SVP, Community and Business Development, Autotask. “This step-by-step guide features highlights from a webinar that has been attended by thousands of MSPs. It also details the steps ITSPs can take to price these services with worksheets and best practices and provides guidance for how to transition a client from a B/F contract to a MS contract.”
Download the Smart IT Guide: 5 Steps to Pricing Managed Services here.
Autotask Corporation helps IT organisations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Chicago, Los Angeles, Beijing, London, Munich and Sydney. Visit autotask.com for more information.
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
Aug. 31, 2016 02:45 AM EDT Reads: 1,878
Aug. 31, 2016 02:15 AM EDT Reads: 2,274
Aug. 31, 2016 02:00 AM EDT Reads: 1,980
Aug. 31, 2016 01:45 AM EDT Reads: 3,074
Aug. 31, 2016 01:00 AM EDT Reads: 1,703
Aug. 30, 2016 08:15 PM EDT Reads: 2,491
Aug. 30, 2016 08:00 PM EDT Reads: 1,930
Aug. 30, 2016 08:00 PM EDT Reads: 2,032
Aug. 30, 2016 07:15 PM EDT Reads: 368
Aug. 30, 2016 07:00 PM EDT Reads: 938
Aug. 30, 2016 06:15 PM EDT Reads: 377
Aug. 30, 2016 05:45 PM EDT Reads: 3,596
Aug. 30, 2016 05:00 PM EDT Reads: 905
Aug. 30, 2016 04:15 PM EDT Reads: 976
Aug. 30, 2016 03:30 PM EDT Reads: 3,783