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3M, DoubleClick and Reuters Executives to Keynote Gomez Global User Conference

Expert practitioners to share proven practices for ensuring quality web experiences at Think Tank 2007

LEXINGTON, Mass., Feb. 20 /PRNewswire/ -- Gomez, Inc., the leader in web application experience management, today announced that a distinguished group of customers will serve as speakers and panelists at Think Tank, the inaugural Gomez Global User Conference, to be held April 22-25 at the Loews Ventana Canyon Resort, Tucson, Ariz. These experienced practitioners, many of whom serve on Gomez's customer advisory board, form the cornerstone content in a program designed to promote web performance management techniques that enhance brands and ensure online customer satisfaction. The conference is expected to attract some 125 Gomez customers from both business and IT/operations management, with content tracks tailored to meet the educational and networking needs of both.

Headlining the agenda and delivering case study keynotes are:

3M's Paul Bjorklund, who will explore how the company leverages internal and external monitoring of its Internet, Extranet and Intranet applications to effectively align its corporate web and more than 80 regional business unit properties, in a session entitled "Inside Out."

DoubleClick's Mehdi Daoudi, a quality of service expert who will discuss best practices in every phase of the application life cycle in "Ensuring Quality of Service from Development through Production."

Reuters' Steve Zucknovitch, who will share how this multimedia news agency is approaching emerging web trends in "Web 2.0 and the Customer Experience."

Additionally, Think Tank's panel program will bring together a diverse group of practitioners to explore the most pressing business and technology challenges facing web executives today. Focus areas include:

Web Experience Across Industries: Panelists Steve Trimbo of Best Buy, Jorge Baez of Banamex and Bob Pick of Conde Nast will provide perspective on what it takes to deliver quality online experiences that keep customers coming back for more.

Web 2.0 and Customer Experience: This panel will cut through the hype with candid observations on the potential and pitfalls of Web 2.0 from Norm Morrison of GSI Commerce and Greg Sly of Yahoo! Inc.

"The customer feedback used to create our agenda indicates that, above all else, customers want most to hear from and learn from each other," said William Agush, vice president of marketing for Gomez. "The fact that so many members of our customer advisory board have eagerly stepped up to deliver content at Think Tank underscores their leadership and commitment to advancing web performance management practices among their peers." Agush added that the conference program will help customers acquire a broad understanding of the Gomez Roadmap and will encourage user feedback to help Gomez align its development path to customers' realities. Gomez will also host a special full- day add-on certification program to deliver credentials in the effective use and deployment of the Gomez ExperienceFirst(TM) platform. The certification program overview is available at: http://gomez.com/events/certification.html.

Sponsorship opportunities

A select group of companies will sponsor Think Tank to provide ancillary content and product demonstrations in the Solutions Lab demonstration area. Sponsors include Netli, the fastest-growing global service provider for accelerating applications and content over the Internet, and a Gomez preferred partner. A limited number of sponsorship opportunities are available to qualified companies. Interested parties should contact Gomez Vice President of Channel Programs Tom Meusel at [email protected].

Registration for Think Tank is open to all Gomez customers and qualified industry observers. More information and online registration is available at: http://www.gomez.com/events.

About Gomez

Gomez is the leading provider of web application experience management solutions. Used by more than 750 companies worldwide, including eight of the top 10 most visited sites, six of the top 10 retailers, nine of the top 10 financial services firms, five of the top 10 social networking companies, and four of the top 10 industrial companies, Gomez's services, delivered in a software as a service (SaaS) subscription model, help companies ensure superior online experiences that satisfy customers, enhance brands and drive profits. Founded in 1997, Gomez provides the industry's only complete solution for managing web application experience from development through deployment and the entire application life cycle, featuring active monitoring, competitive benchmarking, and more than 12,000 data sources worldwide. Gomez is Network Computing magazine's "Editor's Choice" for best Internet performance monitoring service. For more information, please visit http://www.gomez.com/ or de.gomez.com for information in German.

Gomez, Gomez.com and ExperienceFirst are trademarks and/or service marks of Gomez, Inc. All other trademarks are the property of their respective owners.

Gomez, Inc.

CONTACT: Samantha McGarry of Gomez, Inc., +1-781-778-2783, or
[email protected]; or Darby Johnson of Beaupre & Co. Public Relations, Inc.,
+1-603-559-5809, or [email protected], for Gomez, Inc

Web site: http://www.gomez.com/
http://www.gomez.com/events
http://gomez.com/events/certification.html

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