Welcome!

News Feed Item

Study Makes the Case for Employee Engagement in Higher Education Institutions

A recent Gallup survey revealed that more than half of higher education faculty members (52 percent) are not engaged in their work, and an additional 14 percent are actively disengaged. But what are the causes of this lack of engagement, and what are the broader implications? A new study from Cornerstone OnDemand (NASDAQ: CSOD) and Ellucian, and conducted by Human Capital Media Research and Advisory Group, suggests that faculty members and staff at higher education institutions are disengaged at work due to several factors, including a lack of professional development opportunities and overwhelming workloads. Ultimately, this disengagement leads to high employee turnover rates.

This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20160922005406/en/

Conducted by Cornerstone and Ellucian, the “2016 Employee Engagement and Retention in Higher Education” study surveyed 469 respondents who work at higher education institutions, including public, private and for-profit colleges and universities. For the purpose of the survey, “faculty” includes professors, assistants and researchers, while “staff” includes administrators, as well as support and grounds personnel.

According to the study, faculty and staff are seen as having a great impact (81 percent of respondents) on student success. However, despite this influence, nearly half (47 percent) of institutions neither track nor measure employee engagement. And, 39 percent of higher education institutions surveyed do not offer any form of employee engagement opportunities, such as leadership development, recognition programs or coaching.

Other key survey findings include:

  • Attracting and Retaining Employees in Higher Education is a Common Challenge. The survey results indicate that academic institutions are having a hard time sourcing and retaining top talent for both faculty (61 percent sourcing, 59 percent retaining) and staff alike (62 percent sourcing, 69 percent retaining). Although this is due in part to compensation, it’s reported that work load, workplace culture and competition from other colleges and universities are all top drivers of employee attrition. Additionally, 41 percent of respondents say turnover is above average for staff at their college or university, and 27 percent say the same is true for faculty. Nearly three-quarters agree that there is a direct correlation between employee engagement and employee retention (71 percent for faculty, 80 percent for staff).
  • Few Higher Education Institutions Calculate the Financial Impact of Employee Turnover. Despite the sourcing and retention challenges flagged in the survey results, only 29 percent of respondents said their institution calculates the financial impact of employee turnover. Employee engagement programs, such as professional development, employee mentoring and flexible work options, can result in better retention rates and significant cost savings for the organization over time. For example, Iowa State University estimates an average savings of more than $83,000 per faculty member retained when engagement practices are applied, according to the American Council on Education.
  • Learning and Development Opportunities Lead to Employee Loyalty. In an open question to respondents asking what employee engagement initiatives could improve student outcomes, there was an overwhelming amount of feedback pointing to more professional development and learning opportunities. According to the survey, 97 percent of respondents feel that personal development programs for all employees have an effect on student success.

    What’s more, the institutions that offer development opportunities to their employees are approximately twice as likely to have less turnover than those who don’t, which underscores just how important it is for employees to feel valued at work. Those who are given opportunities to learn and grow and who feel they are being invested in are much more likely to remain loyal to their employer.

Comments on the News

“One definite conclusion we can draw from the results of this survey is the need for continuous learning and development for higher education employees. At academic institutions, learning is heavily focused on the students, and rightfully so. However, research shows that the colleges and universities that invest in learning and development programs for both faculty and staff have more engaged employees, which can greatly impact the success of the students,” said Mike Bollinger, global AVP of thought leadership and advisory services for Cornerstone OnDemand. “Faculty and staff members help create the student experience, and it’s up to the institution to provide their employees with the learning curriculum, professional development opportunities and recognition they deserve to help both higher education employees and their students succeed.”

“Higher education institutions face unique challenges in regards to sourcing, retaining and engaging employees. Nearly half of all higher education institutions don’t track employee engagement, and less than 30 percent measure the cost of turnover, which stresses the need for academic institutions to reassess priorities and implement change,” said Laura Weathersby, human capital management expert and director of product management for Ellucian. “One of the first steps in overcoming these challenges is evaluating employee engagement and sentiment to establish a baseline, then setting achievable goals for improvement. Employee engagement can’t be a one-size-fits-all approach. It’s important to really listen to employees and source feedback and suggestions from them to build an effective engagement strategy that will benefit employees and students alike.”

Additional Resources

About the Survey

Cornerstone OnDemand and Ellucian collaborated with the Human Capital Media Research and Advisory Group to conduct the “2016 Employee Engagement and Retention in Higher Education” survey from June 20 to July 18, 2016, among 469 participants ages 18 years and over who are employed full or part time at a higher education institution. The survey was sent to HR professionals at the manager level and above, and has a margin of error of 5 percent. Results were collected online and all responses were voluntary. Respondents came from institutions of all types, including public, private and for-profit institutions.

About Ellucian

Ellucian is the worldwide leader of software and services designed for higher education. More than 2,400 institutions in 40 countries rely on Ellucian to help enable the mission of higher education for over 18 million students. Ellucian provides student information systems (SIS), finance and HR, recruiting, retention, analytics and advancement software solutions. With more than 1,400 institutions subscribing to Ellucian’s cloud services and SaaS offerings, the company is one of the largest providers of cloud-based solutions. Ellucian also supports the higher education community with a range of professional services, such as application software implementation, training, education, and management consulting. Visit Ellucian at www.ellucian.com.

About Cornerstone OnDemand

Cornerstone OnDemand (NASDAQ: CSOD) is the global leader in cloud-based learning and talent management software. The company’s solutions help organizations realize the potential of the modern workforce. From recruitment, onboarding, training and collaboration, to performance management, compensation, succession planning and analytics, Cornerstone is designed to enable a lifetime of learning and development that is fundamental to the growth of employees and organizations.

Based in Santa Monica, California, the company’s solutions are used by more than 2,700 clients worldwide, spanning 26.3 million users across 191 countries and 42 languages. To learn more about Cornerstone, visit us on TwitterFacebook and our blogwww.cornerstoneondemand.com

Cornerstone® and Cornerstone OnDemand® are registered trademarks of Cornerstone OnDemand, Inc.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Big Data at Cloud Expo - to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Digital innovation is the next big wave of business transformation based on digital technologies of which IoT and Big Data are key components, For example: Business boundary innovation is a challenge to excavate third-party business value using IoT and BigData, like Nest Business structure innovation may propose re-building business structure from scratch, as Uber does in the taxicab industry The social model innovation is also a big challenge to the new social architecture with the design fr...
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
IoT is fundamentally transforming the auto industry, turning the vehicle into a hub for connected services, including safety, infotainment and usage-based insurance. Auto manufacturers – and businesses across all verticals – have built an entire ecosystem around the Connected Car, creating new customer touch points and revenue streams. In his session at @ThingsExpo, Macario Namie, Head of IoT Strategy at Cisco Jasper, will share real-world examples of how IoT transforms the car from a static p...
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the protocols that communicate data and the emerging data analy...
The vision of a connected smart home is becoming reality with the application of integrated wireless technologies in devices and appliances. The use of standardized and TCP/IP networked wireless technologies in line-powered and battery operated sensors and controls has led to the adoption of radios in the 2.4GHz band, including Wi-Fi, BT/BLE and 802.15.4 applied ZigBee and Thread. This is driving the need for robust wireless coexistence for multiple radios to ensure throughput performance and th...
I’m going to cry tonight, long and hard. I’ll do so as I remember and mourn Jeremy Geelan. I knew Jeremy for almost 20 years, from the time he showed up one day at Cloud Expo’s headquarters in Bergen County, New Jersey, and went to work. The show wasn’t called Cloud Expo then, of course – it was still known as Java Edge, a pioneering event that grabbed developers, architects, and enterprise IT users alike for twice-yearly confabs. Jeremy didn’t have a job there, or even a job offer. He was s...
SYS-CON Events announced today that China Unicom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE F...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
Big Data has been changing the world. IoT fuels the further transformation recently. How are Big Data and IoT related? In his session at @BigDataExpo, Tony Shan, a renowned visionary and thought leader, will explore the interplay of Big Data and IoT. He will anatomize Big Data and IoT separately in terms of what, which, why, where, when, who, how and how much. He will then analyze the relationship between IoT and Big Data, specifically the drilldown of how the 4Vs of Big Data (Volume, Variety,...
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, will discuss how VPaaS enables you to move fast, creating scalable video experiences that reach your...
In his session at @DevOpsSummit at 19th Cloud Expo, Robert Doyle, lead architect at eCube Systems, will examine the issues and need for an agile infrastructure and show the advantages of capturing developer knowledge in an exportable file for migration into production. He will introduce the use of NXTmonitor, a next-generation DevOps tool that captures application environments, dependencies and start/stop procedures in a portable configuration file with an easy-to-use GUI. In addition to captu...