|By PR Newswire||
|September 22, 2016 02:00 PM EDT|
GURGAON, India, September 22, 2016 /PRNewswire/ --
Ameyo, a leading contact center technology and customer experience expert with practice leadership in more than twelve industry verticals, today announced that TMC, a global integrated media company, has named Ameyo as a 2016 Contact Center Technology Award winner, presented by CUSTOMER magazine. This is the fifth consecutive year in which Ameyo has received the Customer Contact Center Technology Award.
Ameyo contact center technology is a new generation customer engagement suite which is the only platform built from scratch allowing businesses to innovate and delight their customers. Ameyo, the intuitive and easy-to-use software is dynamic and highly flexible technology that manages end-to-end customer interaction with enhanced overall operational efficiency. Ameyo has been a leader in constantly demonstrating a crucial role towards transforming contact centers to customer-centric platforms by adding new level of dynamics to the customer lifecycle.
The 2016 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.
Ameyo's insightful business growth strategies and strong execution infrastructure are the key factors that have led them to receive this prestigious award along with the recent Honorable Mention in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide.
"Congratulations to Ameyo for being awarded a 2016 CUSTOMER Contact Center Technology Award. Ameyo has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience," said Rich Tehrani, CEO, TMC. "We're pleased to recognize their achievement."
This 11th-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.
Our constant endeavour towards building innovation excellence in our daily operational activities is what that has set us apart from the crowd. Ameyo is extremely delighted to be a proud recipient of the 2016 Contact Center Technology Award for the fifth consecutive year. The award is surely the proof of our commitment and consistency towards maintaining the extraordinary standards of our service levels," says Bishal Lachhiramka, CEO, Ameyo.
Sep. 30, 2016 04:00 AM EDT Reads: 4,878
Sep. 30, 2016 03:45 AM EDT Reads: 3,064
Sep. 30, 2016 03:45 AM EDT Reads: 2,233
Sep. 30, 2016 03:15 AM EDT Reads: 1,747
Sep. 30, 2016 03:00 AM EDT Reads: 1,933
Sep. 30, 2016 03:00 AM EDT Reads: 1,624
Sep. 30, 2016 02:45 AM EDT Reads: 2,430
Sep. 30, 2016 02:15 AM EDT Reads: 1,635
Sep. 30, 2016 02:00 AM EDT Reads: 2,081
Sep. 30, 2016 02:00 AM EDT Reads: 1,384
Sep. 30, 2016 01:45 AM EDT Reads: 2,191
Sep. 30, 2016 01:15 AM EDT Reads: 2,967
Sep. 30, 2016 12:45 AM EDT Reads: 2,982
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
Sep. 30, 2016 12:00 AM EDT Reads: 2,382
IoT is fundamentally transforming the auto industry, turning the vehicle into a hub for connected services, including safety, infotainment and usage-based insurance. Auto manufacturers – and businesses across all verticals – have built an entire ecosystem around the Connected Car, creating new customer touch points and revenue streams. In his session at @ThingsExpo, Macario Namie, Head of IoT Strategy at Cisco Jasper, will share real-world examples of how IoT transforms the car from a static p...
Sep. 30, 2016 12:00 AM EDT Reads: 1,681