Welcome!

News Feed Item

iPerceptions Launches Advanced Exploration Powered By Tableau To Help Marketers Dig Deeper into Their Voice of Customer Data

iPerceptions' Advanced Exploration Powered By Tableau Provides Best-In-Class Business Intelligence Reporting To Drill Down And Find Pertinent Findings To Improve The Customer Experience

MONTREAL, QC--(Marketwired - October 19, 2016) - iPerceptions, a global leader in research and audience solutions, today announced the release of Advanced Exploration, which gives marketers flexibility and agility to visualize and dig deeper into their Voice of Customer data to better understand the customer experience.

Advanced Exploration allows marketers to leverage the power of Tableau, a global leader in visual analytics, to perform advanced analysis of their iPerceptions' Voice of Customer data through crosstabs, nested tables and trended analysis to uncover pertinent insights.

"In the hyper competitive consumer electronics industry, customer experience is paramount, and our competitive differentiator," said Plantronics' Senior UX Design & Production Specialist. "iPerceptions' Advanced Exploration enhances our ability to understand the customer experience by clearly visualizing our customers' needs, wants and experiences. This helps us identify the key drivers that are influencing customer experience, and the advanced analysis capabilities allow us to dig deeper into our customers' feedback on a day-to-day basis."

iPerceptions' Advanced Exploration allows customers to:

  • Create visually stunning reports that bring their Voice of Customer data to life with 24 different chart types to choose from and custom colors to match their branding.
  • Share unlimited viewer licenses and subscribe to automated emails so that no one in the organization misses key insights and everyone can keep a finger on the pulse of their customer feedback.
  • Get insights fast that are tailored exactly to their specific needs with the ability to create reports once, then view and share them forever.

"We're proud to grow our OEM partnership with iPerceptions on our shared mission of helping people see and understand their data," said Wade Tibke, Vice President, Marketing Operations at Tableau. "We applaud iPerceptions' Advanced Exploration product in its ability to deliver a better customer experience by understanding customer behavior and perceptions, using data."

"In order to improve the customer experience, you need to understand the story behind your metrics and this requires a powerful reporting feature that allows you to quickly drill-down and extract pertinent findings," said Joshua Zimler, Product Director at iPerceptions. "Advanced Exploration improves the ability for iPerceptions' clients to uncover the hidden insights of their Voice of Customer data by leveraging Tableau's sophisticated Business Intelligence features without leaving the iPerceptions Platform."

Availability and Pricing

Advanced Exploration is available for all iPerceptions enterprise customers at no additional charge.

Additional Resources

About iPerceptions

iPerceptions is a global leader in research and audience solutions that help the world's most respected brands become customer-centric organizations. iPerceptions Enterprise-Class Customer Analytics platform collects, analyzes and predicts customer feedback to boost the performance of marketing programs. With over 20M visitor intent data-points collected every year across 1,200 brands and in 35 languages, iPerceptions is the trusted partner of world's most recognizable retail, hospitality, financial and automotive brands. To start doing marketing that's powered by the voice of your customers today, visit iperceptions.com.

All trademarks and registered trademarks in this document are the properties of their respective owners.

Jonathan Fraser
iPerceptions
514-488-3600
[email protected]

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
The Internet giants are fully embracing AI. All the services they offer to their customers are aimed at drawing a map of the world with the data they get. The AIs from these companies are used to build disruptive approaches that cannot be used by established enterprises, which are threatened by these disruptions. However, most leaders underestimate the effect this will have on their businesses. In his session at 21st Cloud Expo, Rene Buest, Director Market Research & Technology Evangelism at Ara...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, will introduce two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a mu...
Trying to improve density, lower costs and run applications faster than before? Today, enterprises looking for a secure cloud strategy are increasingly turning to container-based Platform as a Service solutions for on-premises hosted DevOps. In her session at 21st Cloud Expo, Alise Cashman Spence, Offering Manager, Power Systems Cloud Solutions at IBM, will discuss the driving factors behind these cloud trends and how IBM customers are realizing exceptional performance, security and control for ...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
Mobile device usage has increased exponentially during the past several years, as consumers rely on handhelds for everything from news and weather to banking and purchases. What can we expect in the next few years? The way in which we interact with our devices will fundamentally change, as businesses leverage Artificial Intelligence. We already see this taking shape as businesses leverage AI for cost savings and customer responsiveness. This trend will continue, as AI is used for more sophistica...
"When we talk about cloud without compromise what we're talking about is that when people think about 'I need the flexibility of the cloud' - it's the ability to create applications and run them in a cloud environment that's far more flexible,” explained Matthew Finnie, CTO of Interoute, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that SourceForge has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. SourceForge is the largest, most trusted destination for Open Source Software development, collaboration, discovery and download on the web serving over 32 million viewers, 150 million downloads and over 460,000 active development projects each and every month.
"NetApp's vision is how we help organizations manage data - delivering the right data in the right place, in the right time, to the people who need it, and doing it agnostic to what the platform is," explained Josh Atwell, Developer Advocate for NetApp, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
What You Need to Know You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technolog...
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
One of the biggest challenges with adopting a DevOps mentality is: new applications are easily adapted to cloud-native, microservice-based, or containerized architectures - they can be built for them - but old applications need complex refactoring. On the other hand, these new technologies can require relearning or adapting new, oftentimes more complex, methodologies and tools to be ready for production. In his general session at @DevOpsSummit at 20th Cloud Expo, Chris Brown, Solutions Marketi...
SYS-CON Events announced today that Nihon Micron will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Nihon Micron Co., Ltd. strives for technological innovation to establish high-density, high-precision processing technology for providing printed circuit board and metal mount RFID tags used for communication devices. For more inf...
SYS-CON Events announced today that Ryobi Systems will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Ryobi Systems Co., Ltd., as an information service company, specialized in business support for local governments and medical industry. We are challenging to achive the precision farming with AI. For more information, visit http:...
SYS-CON Events announced today that mruby Forum will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. mruby is the lightweight implementation of the Ruby language. We introduce mruby and the mruby IoT framework that enhances development productivity. For more information, visit http://forum.mruby.org/.
SYS-CON Events announced today that Mobile Create USA will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Mobile Create USA Inc. is an MVNO-based business model that uses portable communication devices and cellular-based infrastructure in the development, sales, operation and mobile communications systems incorporating GPS capabi...