News Feed Item

Synergent Processes 100 Million Automated OpCon Jobs

WESTBROOK, Maine, Oct. 19, 2016 /PRNewswire/ -- This past weekend, Synergent ran its 100 millionth automated job using SMA Solution's OpCon software. The milestone is momentous. It underscores Synergent's distinguished success serving the core processing needs of 69 credit unions that use the Symitar Episys system in Synergent's Data Center.

Logo - http://photos.prnewswire.com/prnh/20161019/430396LOGO 
Logo - http://photos.prnewswire.com/prnh/20161019/430398LOGO

Synergent first partnered with SMA to implement OpCon in September of 2005. Nearly five years later, in 2010, it reached 10 million jobs processed. Only six years later, it has reached the 100 million mark, and now processes around 1.6 million jobs each month. That growth is the result of Synergent adding new credit union clients and keeping pace with increasing technological demands, implementing automation when possible to increase efficiency and accuracy. Specifically, Episys vaulting, check processing automation, hourly card ordering, and advanced reporting have added hundreds of daily automation jobs to Synergent's workload, not only for Synergent's Technology Services division, but for its Payment and Direct Marketing Services divisions and its nearly 100 third-party relationships. Most recently, significant automation was configured in support of same-day ACH processing requirements for all credit unions on September 23rd.

"OpCon is critical to the success of our overall operational delivery of products and services to the credit unions we serve," said Tim Gilman, Synergent assistant vice president of operations. "The ability to deliver on all expectations, no matter the hour or the day of the year, is a tremendous benefit to Synergent's ability to grow our service offerings to meet the ever-changing needs of the credit union community, as well as take advantage of new technologies."

Synergent credits part of its growth to OpCon's ability to bring processing efficiency to the conversion process for new clients, particularly in goodnight processing, he said. "Since we started automating conversion goodnights, we have found that once we go live we have significantly fewer failures due to the level of testing OpCon provides," Gilman said. "Manual doesn't give that." And, OpCon's ability to deliver files to credit unions after hours has been especially beneficial, Gilman said. Some files are so large, if they were delivered during business hours, they would saturate the credit union's bandwidth, creating connectivity issues.

Automation is the answer to increased regulatory scrutiny of technology and dwindling member tolerance for errors, he said. OpCon's ability to provide a history of how and when something ran outside of Episys greatly benefits troubleshooting, too. "OpCon quickly became the superglue that bound our complex multitenant processing environment together," Gilman said.

"Synergent's tremendous success highlights the impact that automation can make," said SMA Solutions president Kathy Hooker Burress. "Even if each job had eliminated only one second of manual processing, Synergent would have saved more than three years' worth of manpower."

About Synergent

As a service provider owned by credit unions, and serving only credit unions, Synergent has provided comprehensive solutions to its credit union partners for more than 40 years. A subsidiary of the Maine Credit Union League, Synergent provides credit unions with Technology Services, offering the Episys Core Processing Platform by Symitar. Synergent also provides credit unions with Shared Branching, Statement Processing, Debit/ATM Card Services, Check Processing and Support Services, and Direct Marketing Services, dedicated to helping credit unions develop deeper member relationships through targeted marketing with Episys data mining. For more information on Synergent, visit www.synergentcorp.com, or call 1-800-341-0180.

About SMA Solutions

SMA Solutions, a privately held company based in Kingwood, Texas, provides transformative software tools that allow organizations in all industries to significantly increase productivity, efficiency and accuracy. Its flagship product, OpCon, is the most robust IT automation solution available in the marketplace. Ascern provides unprecedented access to real-time data, enhancing both the quality of information and the speed with which decisions can be made. Additional information is available at http://smasolutions.it.

For More Information

Keith Landry, SMA Solutions   (281) 446-5000   Email

To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/synergent-processes-100-million-automated-opcon-jobs-300347622.html

SOURCE SMA Solutions

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
Major trends and emerging technologies – from virtual reality and IoT, to Big Data and algorithms – are helping organizations innovate in the digital era. However, to create real business value, IT must think beyond the ‘what’ of digital transformation to the ‘how’ to harness emerging trends, innovation and disruption. Architecture is the key that underpins and ties all these efforts together. In the digital age, it’s important to invest in architecture, extend the enterprise footprint to the cl...
Governments around the world are adopting Safe Harbor privacy provisions to protect customer data from leaving sovereign territories. Increasingly, global companies are required to create new instances of their server clusters in multiple countries to keep abreast of these new Safe Harbor laws. Is it worth it? In his session at 19th Cloud Expo, Adam Rogers, Managing Director of Anexia, Inc., will discuss how to keep your data legal and still stay in business.
SYS-CON Events announced today that MathFreeOn will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MathFreeOn is Software as a Service (SaaS) used in Engineering and Math education. Write scripts and solve math problems online. MathFreeOn provides online courses for beginners or amateurs who have difficulties in writing scripts. In accordance with various mathematical topics, there are more tha...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
@ThingsExpo has been named the Top 5 Most Influential Internet of Things Brand by Onalytica in the ‘The Internet of Things Landscape 2015: Top 100 Individuals and Brands.' Onalytica analyzed Twitter conversations around the #IoT debate to uncover the most influential brands and individuals driving the conversation. Onalytica captured data from 56,224 users. The PageRank based methodology they use to extract influencers on a particular topic (tweets mentioning #InternetofThings or #IoT in this ...
@ThingsExpo has been named the Top 5 Most Influential M2M Brand by Onalytica in the ‘Machine to Machine: Top 100 Influencers and Brands.' Onalytica analyzed the online debate on M2M by looking at over 85,000 tweets to provide the most influential individuals and brands that drive the discussion. According to Onalytica the "analysis showed a very engaged community with a lot of interactive tweets. The M2M discussion seems to be more fragmented and driven by some of the major brands present in the...
Successful transition from traditional IT to cloud computing requires three key ingredients: an IT architecture that allows companies to extend their internal best practices to the cloud, a cost point that allows economies of scale, and automated processes that manage risk exposure and maintain regulatory compliance with industry regulations (FFIEC, PCI-DSS, HIPAA, FISMA). The unique combination of VMware, the IBM Cloud, and Cloud Raxak, a 2016 Gartner Cool Vendor in IT Automation, provides a co...
In the next forty months – just over three years – businesses will undergo extraordinary changes. The exponential growth of digitization and machine learning will see a step function change in how businesses create value, satisfy customers, and outperform their competition. In the next forty months companies will take the actions that will see them get to the next level of the game called Capitalism. Or they won’t – game over. The winners of today and tomorrow think differently, follow different...
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and ...
"Avere Systems is a hybrid cloud solution provider. We have customers that want to use cloud storage and we have customers that want to take advantage of cloud compute," explained Rebecca Thompson, VP of Marketing at Avere Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Virgil consists of an open-source encryption library, which implements Cryptographic Message Syntax (CMS) and Elliptic Curve Integrated Encryption Scheme (ECIES) (including RSA schema), a Key Management API, and a cloud-based Key Management Service (Virgil Keys). The Virgil Keys Service consists of a public key service and a private key escrow service. 

Apache Hadoop is a key technology for gaining business insights from your Big Data, but the penetration into enterprises is shockingly low. In fact, Apache Hadoop and Big Data proponents recognize that this technology has not yet achieved its game-changing business potential. In his session at 19th Cloud Expo, John Mertic, director of program management for ODPi at The Linux Foundation, will explain why this is, how we can work together as an open data community to increase adoption, and the i...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
The Internet of Things (IoT), in all its myriad manifestations, has great potential. Much of that potential comes from the evolving data management and analytic (DMA) technologies and processes that allow us to gain insight from all of the IoT data that can be generated and gathered. This potential may never be met as those data sets are tied to specific industry verticals and single markets, with no clear way to use IoT data and sensor analytics to fulfill the hype being given the IoT today.