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Mphasis announces the launch of DigiOps driven by 'InfraGenie™', a revolutionary intelligent automation platform

Smart infrastructure solution 'InfraGenie™' leverages company's capabilities in automation, artificial intelligence and analytics

BENGALURU, India, Oct. 19, 2016 /PRNewswire/ -- Mphasisa leading IT services and solutions provider, today announced the launch of DigiOps driven by InfraGenie™, an intelligent automation platform (IAP), powered by Arago, a pioneer in artificial intelligence (AI) and leader in intelligent IT automation. DigiOps delivers solutions by reducing manual effort across IT functions. This solutions-based model is fully autonomous and includes self-managing predictive analytics and diagnostic tools, delivering seamless management for top organizations in banking, financial services & insurance, energy & utilities, industrial mining, automotive and transport & logistic industries.

InfraGenie™ intelligently predicts incidents before they arise so that companies have a reliable and consistent way of solving errors in their industry-specific IT operations. This smart infrastructure solution unites the proficiencies of advanced analytics ("prescriptive") and artificial intelligence based automation to offer resolutions for all types of infrastructure related events. Through InfraGenie™, Mphasis will bring both automation and analytics together to reliably and consistently identify, predict and resolve the infrastructure problems of today's complex hybrid IT environment.

Easily integrated to an existing system, InfraGenie™ helps 50 to 80 percent of all operational activities to become automated by incorporating machine learning capabilities and internal automation processes. This comprehensive end-to-end solution will significantly reduce manual effort and drive cost reduction, helping clients achieve total savings of up to 30 to 50 percent. InfraGenie™ will ultimately increase operational efficiency and improve the effectiveness and quality maintenance of IT systems, causing customers to see ROI on day one of system integration.

"Success in the digital era is pivoted on  technological innovation allowing companies to perform better and smarter. Artificial intelligence has revolutionized operations that have become dormant in today's hybrid IT environment. We are confident that DigiOps driven by InfraGenie™ will help our customers drastically improve their IT functions, provide better customer service and satisfaction and reach optimal IT costs over time," said Dinesh Venugopal, President – Mphasis Digital and Strategic Customers.

About Mphasis
Mphasis enables chosen customers to meet the demands of an evolving market place. Recently named by American Banker and BAI as one of the top companies in FinTech and as the "Most Distinguished Digital Company in 2015" by The Economic Times, Mphasis fuels this by combining superior human capital with cutting edge solutions in hyper-specialized areas. Contact Mphasis on www.mphasis.com.

About InfraGenie™
InfraGenie™ was created to automatically and intelligently predict problems before they occur, and resolve them so that companies have a reliable and consistent way of identifying, predicating, and resolving errors and problems in their IT operations. It's a smart platform that learns as if goes, getting better with time. Best of all, it starts working from day one, so there's very little ramp-up time for the system to show you what it can do.

 

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SOURCE Mphasis

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