Welcome!

News Feed Item

Survey: 25 Percent of SMBs Say Consumer Demand "Highly Influences" Payment Technology Purchase Decisions

New data from ControlScan and ETA identifies major factors driving POS technology adoption

ATLANTA, GA--(Marketwired - November 30, 2016) - ControlScan, a trusted security and compliance partner to the payments industry, and the Electronic Transactions Association (ETA), the global trade association representing the payments technology world, have released new payments research data from a joint survey examining point-of-sale (POS) technology adoption among small and mid-sized businesses (SMBs).

Nearly 250 SMBs completed the ControlScan-ETA POS Technology Adoption survey, providing insight into how they navigate the decision-making process when purchasing or upgrading technology for consumer payment acceptance. When asked what level of influence customer demand has on their business's decision to adopt a new payment acceptance technology, one-quarter (25 percent) of respondents said "If our customers want it, we'll make it happen."

"It's very meaningful that 25 percent of survey respondents said their payment technology decisions are consumer driven," said Chris Bucolo, Director of Market Strategy, ControlScan. "This signals a shift away from cost being the single most important factor in the SMB's payment technology purchase."

While cost considerations still play an important role in the decision-making process, 89 percent of SMBs said data security is also a top concern today. When asked for three top factors that would confirm they had invested in the right payment technology, the leading response was "improved transaction security," followed by "improved customer experience" and "ease of implementation."

Key findings from the ControlScan-ETA POS Technology Adoption survey were first discussed at ETA TRANSACT Tech San Francisco on Nov. 10. At the event, panelist and survey participant Brian Jalowiec, Director of Operations - Northern California for Ace Parking Management, commented: "Multiple locations with varying IT environments create a more complex decision-making process at the POS; however, data security is always an integral part of the discussion."

ControlScan and the ETA are hosting a live webinar at 3:00 p.m. EST on Wednesday, Dec. 7 to provide a deeper look into the survey's findings and associated learning outcomes. The webinar is open to both ETA members and non-members. For more information and to register visit http://www.electran.org/webinar-december-7-2016-more-than-cost-new-concerns-driving-pos-technology-adoption/.

About ControlScan

ControlScan is the Managed Security Service Provider with a difference: We take a proactive approach to protecting businesses from cyber threats while helping ensure their compliance with security and privacy standards like PCI DSS and HIPAA/HITECH. Our unified security and compliance solutions deliver confidence to millions of businesses as well as the IT professionals who serve them. Merchant service providers and web hosting companies also partner with us to reduce cybercrime-related business risk. Based in Atlanta, ControlScan is venture backed and supported by a worldwide base of customers, partners and strategic alliances. For more information about our company and solutions, please visit ControlScan.com or call 800-825-3301, ext. 2.

About ETA

The Electronic Transactions Association (ETA) is the global trade association representing more than 500 payments and technology companies. ETA members make commerce possible by processing more than $5 trillion in purchases in the U.S. and deploying payments innovations to merchants and consumers. For more information, visit www.electran.org.

Image Available: http://www.marketwire.com/library/MwGo/2016/11/29/11G123690/Images/mw1b2p2l8oo1qnq234pvrtmm1mvb2-7a8925fbd42da1a586fa86465117c647.jpg

Contact:
Stacey Holleran
Director, Corporate Communications
678-279-2645
Email contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
SYS-CON Events announced today that TMC has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo and Big Data at Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. Learn how we can help you reach your marketing goals.
SYS-CON Events announced today that TechTarget has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget storage websites are the best online information resource for news, tips and expert advice for the storage, backup and disaster recovery markets.
Amazon started as an online bookseller 20 years ago. Since then, it has evolved into a technology juggernaut that has disrupted multiple markets and industries and touches many aspects of our lives. It is a relentless technology and business model innovator driving disruption throughout numerous ecosystems. Amazon’s AWS revenues alone are approaching $16B a year making it one of the largest IT companies in the world. With dominant offerings in Cloud, IoT, eCommerce, Big Data, AI, Digital Assista...
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA
SYS-CON Events announced today that Conference Guru has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. A valuable conference experience generates new contacts, sales leads, potential strategic partners and potential investors; helps gather competitive intelligence and even provides inspiration for new products and services. Conference Guru works with conference organi...
Managing mission-critical SAP systems and landscapes has never been easy. Add public cloud with its myriad of powerful cloud native services and this may not change any time soon. Public cloud offers exciting new possibilities for enterprise workloads. But to make use of these possibilities and capabilities, IT teams need to re-think everything they have done before. Otherwise, they will just end up using public cloud as a hosting platform for their workloads, aka known as “lift and shift.”
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists looked at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deliver...
SYS-CON Events announced today that Enzu will exhibit at SYS-CON's 21st Int\ernational Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their ...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
"Tintri focuses on the Ops side of the DevOps, which basically is pushing more and more of the accessibility of the infrastructure to the developers and trying to get behind the scenes," explained Dhiraj Sehgal of Tintri in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Both SaaS vendors and SaaS buyers are going “all-in” to hyperscale IaaS platforms such as AWS, which is disrupting the SaaS value proposition. Why should the enterprise SaaS consumer pay for the SaaS service if their data is resident in adjacent AWS S3 buckets? If both SaaS sellers and buyers are using the same cloud tools, automation and pay-per-transaction model offered by IaaS platforms, then why not host the “shrink-wrapped” software in the customers’ cloud? Further, serverless computing, cl...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
Automation is enabling enterprises to design, deploy, and manage more complex, hybrid cloud environments. Yet the people who manage these environments must be trained in and understanding these environments better than ever before. A new era of analytics and cognitive computing is adding intelligence, but also more complexity, to these cloud environments. How smart is your cloud? How smart should it be? In this power panel at 20th Cloud Expo, moderated by Conference Chair Roger Strukhoff, paneli...
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), provided an overview of various initiatives to certify the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldwide re...