Welcome!

News Feed Item

ServiceMaster Announces Two Key Executive Promotions

Wick moves into new role as Terminix COO; Wegner appointed president of Franchise Services Group

MEMPHIS, TN--(Marketwired - November 30, 2016) - ServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading provider of essential residential and commercial services, today announced a pair of key promotions involving members of its corporate executive team. The changes were announced as ServiceMaster continues its pursuit of new growth opportunities and improved service and convenience for the 5 million customers it serves each year.

Marty Wick will assume a new role as chief operating officer of Terminix, the leading provider of termite and pest control services in the United States. All Terminix operations will now report to Wick, including branch operations; environment, health and safety; and customer call centers. Wick had been serving as president of ServiceMaster's Franchise Services Group, where he led a global network of more than 5,000 franchise locations and licensees supporting the company's five franchise brands.

Replacing Wick as the Franchise Services Group president will be Mary Kay Wegner, who will assume responsibility for the franchise business, which supports independently owned franchise locations employing more than 33,000 people in 15 countries and includes the AmeriSpec, Furniture Medic, Merry Maids, ServiceMaster Clean and ServiceMaster Restore brands. Wegner had been serving as senior vice president of service and operations for Terminix, which operates in 47 states and 22 countries.

Both executives will remain direct reports to ServiceMaster CEO Rob Gillette and members of the ServiceMaster executive leadership team. Gillette also will continue to lead Terminix, as he's done since August.

"Mary Kay and Marty are terrific leaders with a track record of engaging teams and knowing what it takes to win," said Gillette. "They're committed to putting ServSmartsm to work for our employees and developing technology and tools to make it easier and more convenient for our customers, franchisees and contractors to do business with us."

ServSmart combines digital-mobile technology with ServiceMaster's unmatched service network of trusted professionals -- employees, technicians, contractors and franchisees -- who perform the essential services that protect and maintain 75,000 homes and businesses each day.

Wick joined ServiceMaster in 2009 and was named vice president of operations for American Home Shield in 2012. His team was responsible for delivering all aspects of service to more than 1.5 million customers, delivered via 1,600 call center associates, with home repairs performed by more than 11,000 home-service contractor companies spanning the plumbing, electrical, HVAC, and appliance trades. He became president of the Franchise Services Group in 2014. Prior to joining ServiceMaster, Wick held numerous leadership roles in sales, service, product management, process improvement and distribution with telecommunications leaders Sprint and CenturyLink, after beginning his career in management consulting.

Wegner joined ServiceMaster in 2010 and has held a number of executive roles, including senior vice president of supply management. In addition to her role as franchise group president, she will continue to lead ServiceMaster's supply management group, which manages one of the largest commercial fleets in the United States, as well as more than $1 billion in procurement and implementation of products and services annually. Previously, Wegner served as director of North American fleet operations for Coca-Cola Enterprises, and she spent eight years in a variety of leadership positions in fleet, logistics and strategic sourcing at Waste Management, Inc. She began her career as an aviation maintenance officer in the U.S. Navy in an anti-submarine helicopter squadron and spent seven years on active duty.

About ServiceMaster
ServiceMaster (NYSE: SERV) solves the homeowner's dilemma. Every day, we visit more than 75,000 homes and businesses through our extensive service network of expert professionals. Technology powers our trusted experts to engage with customers so they can order, buy and receive services when, where and how they want them. Our well-recognized brands include American Home Shield (home warranties), AmeriSpec (home inspections), Furniture Medic (furniture repair), Merry Maids (residential cleaning), ServiceMaster Clean (janitorial), ServiceMaster Restore (disaster restoration) and Terminix (termite and pest control). Like, follow or visit us at facebook.com/ServiceMaster, linkedin.com/ServiceMaster, twitter.com/ServiceMaster or servicemaster.com.

Media:
Peter Tosches
901.597.8449 (o)
901.692.2220 (c)
Email contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
Building custom add-ons does not need to be limited to the ideas you see on a marketplace. In his session at 20th Cloud Expo, Sukhbir Dhillon, CEO and founder of Addteq, will go over some adventures they faced in developing integrations using Atlassian SDK and other technologies/platforms and how it has enabled development teams to experiment with newer paradigms like Serverless and newer features of Atlassian SDKs. In this presentation, you will be taken on a journey of Add-On and Integration ...
There are 66 million network cameras capturing terabytes of data. How did factories in Japan improve physical security at the facilities and improve employee productivity? Edge Computing reduces possible kilobytes of data collected per second to only a few kilobytes of data transmitted to the public cloud every day. Data is aggregated and analyzed close to sensors so only intelligent results need to be transmitted to the cloud. Non-essential data is recycled to optimize storage.
"I think that everyone recognizes that for IoT to really realize its full potential and value that it is about creating ecosystems and marketplaces and that no single vendor is able to support what is required," explained Esmeralda Swartz, VP, Marketing Enterprise and Cloud at Ericsson, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Interoute has announced the integration of its Global Cloud Infrastructure platform with Rancher Labs’ container management platform, Rancher. This approach enables enterprises to accelerate their digital transformation and infrastructure investments. Matthew Finnie, Interoute CTO commented “Enterprises developing and building apps in the cloud and those on a path to Digital Transformation need Digital ICT Infrastructure that allows them to build, test and deploy faster than ever before. The int...
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership abi...
The essence of cloud computing is that all consumable IT resources are delivered as services. In his session at 15th Cloud Expo, Yung Chou, Technology Evangelist at Microsoft, demonstrated the concepts and implementations of two important cloud computing deliveries: Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). He discussed from business and technical viewpoints what exactly they are, why we care, how they are different and in what ways, and the strategies for IT to transi...
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service.
Niagara Networks exhibited at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. Niagara Networks offers the highest port-density systems, and the most complete Next-Generation Network Visibility systems including Network Packet Brokers, Bypass Switches, and Network TAPs.
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
SYS-CON Events announced today that Outlyer, a monitoring service for DevOps and operations teams, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outlyer is a monitoring service for DevOps and Operations teams running Cloud, SaaS, Microservices and IoT deployments. Designed for today's dynamic environments that need beyond cloud-scale monitoring, we make monitoring effortless so you ...
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
Virtualization over the past years has become a key strategy for IT to acquire multi-tenancy, increase utilization, develop elasticity and improve security. And virtual machines (VMs) are quickly becoming a main vehicle for developing and deploying applications. The introduction of containers seems to be bringing another and perhaps overlapped solution for achieving the same above-mentioned benefits. Are a container and a virtual machine fundamentally the same or different? And how? Is one techn...
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.